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Tru by Hilton Jackson, MI

2.5 star property
Jackson guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Tru by Hilton Jackson, MI

Welcome to our hotel's reception area, featuring a circular reception desk and comfortable seating.
Relax in the outdoor patio area with a round table and wicker chairs, set amidst a brick facade and large windows.
Welcome to our hotel, featuring a covered entrance with a canopy and beautifully maintained surroundings.
Enjoy a delicious breakfast at our central island, featuring a variety of fresh fruits, pastries, and beverages, along with a buffet selection.
Two single beds with wooden headboards, a desk, and ironing station in a clean and functional room with a large window and outdoor view.

Popular amenities

  • Housekeeping
  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
2401 Shirley Dr, Jackson, MI, 49202
  • JAX 60
    ‪5 min drive‬
  • Henry Ford Allegiance Health
    ‪6 min drive‬
  • Cascade Falls
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

8.6 out of 10
Excellent
(56 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Welcome to our hotel, where guests can check in at the reception desk, surrounded by a warm and inviting atmosphere.

Baymont by Wyndham Chelsea

Chelsea
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, 1,009 reviews
$87 nightly
The price is $96
Aug 4 - Aug 5
Total includes taxes and fees
Baymont by Wyndham Chelsea

About the neighborhood

Jackson

In Jackson .Within 2 miles (3 km) of this Jackson hotel, you'll find R.A. Greene Park and Lions Park. Jackson Crossing Mall and Rod Mills Park are also within 3 miles (5 km).

What's nearby

  • Art 634 - 4 min drive - 2.7 miles
  • Michigan Theatre of Jackson - 5 min drive - 3.1 miles
  • JAX 60 - 5 min drive - 2.7 miles
  • Henry Ford Allegiance Health - 6 min drive - 3.8 miles
  • Cascade Falls - 8 min drive - 4.2 miles

Getting around

  • Jackson Station - 5 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 63 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Panda Express - ‬3 min drive

About this property

Tru by Hilton Jackson, MI

Jackson guestrooms with free WiFi
WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Tru by Hilton Jackson, MI also features a 24-hour fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Jackson hotel is smoke free.

  • 93 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Tru by Hilton Jackson, MI offers 93 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English

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Two single beds with white linens and wooden headboards, a desk, chair, and flat-screen TV.

Countryside Inn and Suites

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
3.9 out of 5, Good, 943 reviews
$86 nightly
The price is $95
Aug 3 - Aug 4
Total includes taxes and fees
Countryside Inn and Suites

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jackson MI Hotel
Tru Hilton Jackson MI
Tru by Hilton Jackson, MI Hotel
Tru by Hilton Jackson, MI Jackson
Tru by Hilton Jackson, MI Hotel Jackson

Frequently asked questions

How close is Tru by Hilton Jackson, MI to the airport?

Tru by Hilton Jackson, MI is 62 mi (63-min drive) away from the Detroit Metropolitan Wayne County Airport (DTW) airport, the closest popular airport to the property.

How much does it cost to stay at Tru by Hilton Jackson, MI?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Jackson, MI on Aug 3, 2025 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru by Hilton Jackson, MI have an airport shuttle?

Airport shuttle services are not available at Tru by Hilton Jackson, MI.

Does Tru by Hilton Jackson, MI offer free breakfast?

Tru by Hilton Jackson, MI offers free buffet breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Tru by Hilton Jackson, MI?

No, there is no casino at this hotel.

What time is check-in at Tru by Hilton Jackson, MI?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Tru by Hilton Jackson, MI?

This hotel offers free self parking.

Does Tru by Hilton Jackson, MI have a pool?

Tru by Hilton Jackson, MI does not have a pool.

Does Tru by Hilton Jackson, MI have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton Jackson, MI to downtown Jackson?

Tru by Hilton Jackson, MI is 2.6 mi away from Jackson.

Tru by Hilton Jackson, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 938 reviews
Rating 8 - Good. 226 out of 938 reviews
Rating 6 - Okay. 76 out of 938 reviews
Rating 4 - Poor. 35 out of 938 reviews
Rating 2 - Terrible. 36 out of 938 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

DAVID

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Secluded area.
Stayed 1 night in May 2025

10/10 Excellent

greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Not bad

With this hotel being a Hilton, I expected it to be higher class. It didn't feel that way. Nothing was wrong with our stay. It just seemed like any other hotel to me.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean,nice and spacious and the beds were comfortable. Breakfast had decent options. Would be nice if it started a little earlier as we had to be out befoe it started Saturday morning. My only complaint is while overall the hotel is quiet, we could hear our neighbors conversations both nights. Not sure if it was because there was a door between the rooms or not but it was distracting once we went to bed.
Stayed 2 nights in Apr 2025

2/10 Terrible

andrea

Traveled with family
Liked: Cleanliness, staff & service
Cardboard walls and screaming guests ALL NIGHT
Stayed 1 night in Mar 2025

6/10 Okay

Jeremy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay here- if you love the smell of weed!

The stay was uneventful as I checked in late. service was good, but the hallway and elevator smelled of WEED very bad!!!!!!!!!!!! The room was good. the bed frame was falling apart. the room was clean-ish. They need to scrub the bathroom wall down! Next to the toilet, you could see some either had a bad dinner or tooooo much o drink. Mentioned it check out, she didnt seem to car, Question with TRU hotels... What is up with housekeeping always walking in the room before we check out? This is the third time staying at a different hotel. and it happening. Again front desk didnt car.
Stayed 1 night in Apr 2025

8/10 Good

Stephanie, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and welcoming. The room was clean, and comfortable. Room was next to the pool, and the outer exit door, so having a constant fan option on the thermostat was helpful for white noise.
Stayed 1 night in Apr 2025

4/10 Poor

Missy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk lady when we checked in was rude and unfriendly . Seemed expensive as well
Stayed 1 night in Apr 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kaylyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Douglas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice being across the street from Red Lobster. Would have been nice if the complimentary breakfast opened earlier, we had to be across town by 7:00.
Stayed 1 night in Apr 2025

10/10 Excellent

sheriff

Stayed 1 night in Apr 2025

10/10 Excellent

Gavin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good property. Comfortable & clean. Good breakfast
Stayed 2 nights in Mar 2025

6/10 Okay

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Mar 2025

4/10 Poor

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small room, decent room price, horrendous deposit

The $400 deposit was beyond ridiculously and I was given no notice of it until I checked in
Stayed 1 night in Mar 2025

6/10 Okay

Darlene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had booked the hotel because of the pool, but then the pool was down all weekend. I was cold in the night and could not get the heat to come on. The desk clerk said they would have maintenance to check it, which never came. After a text to Expedia the desk clerk came up to get it adjusted. The room was very basic. No carpet. The shower was nice and inviting.
Stayed 1 night in Mar 2025

6/10 Okay

Kelly

Traveled with family
Stayed 3 nights in Mar 2025

4/10 Poor

Stacy

Disliked: Property conditions & facilities
The pool was closed. The floor in our room was dirty.
Stayed 1 night in Mar 2025

10/10 Excellent

Caleb

Liked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonetta

Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Mar 2025

8/10 Good

Monica

Stayed 1 night in Mar 2025

2/10 Terrible

Alula

Stayed 3 nights in Mar 2025