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Best Western Gatehouse Hotel

3.0 star property
3-star guest house near Ipswich Waterfront

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Photo gallery for Best Western Gatehouse Hotel

Exterior
Interior
Property grounds
Dining
Outdoor dining

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

View in a map
799 Old Norwich Road, Ipswich, England, IP1 6LH
  • Portman Road
    ‪6 min drive‬
  • Ipswich Regent Theatre
    ‪7 min drive‬
  • Ipswich Waterfront
    ‪7 min drive‬

Room options

About the neighborhood

Ipswich

City center stay.Your stay at this Whitton guesthouse places you within 3 miles (5 km) of Namco Funscape and Sir John Mills Theatre. New Wolsey Theatre and Ipswich Museum are also within 3 miles (5 km).
View more Guest Houses in IpswichOpens in a new window

What's nearby

  • Portman Road - 6 min drive - 2.6 miles
  • Ipswich Regent Theatre - 7 min drive - 3.4 miles
  • University Campus Suffolk - 7 min drive - 3.2 miles
  • Ipswich Waterfront - 7 min drive - 3.4 miles
  • Jimmy's Farm - 10 min drive - 8.4 miles

Getting around

  • Westerfield Station - 10 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Red Lion - ‬3 min drive
  • ‪Man on the Moon - ‬3 min drive
  • ‪Marmaris Kebab & Fish Bar - ‬19 min walk
  • ‪Starbucks - ‬4 min drive

About this property

Best Western Gatehouse Hotel

3-star guest house near Ipswich Waterfront
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Best Western Gatehouse Hotel also features a garden, laundry facilities, and room service (during limited hours). Free self parking is available.

This 3-star Ipswich guesthouse is smoke free.

  • 1 floor
  • 16 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Gatehouse Hotel offers 16 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Czech, English, Slovak

Similar properties

Functional kitchen with appliances, cabinets, and countertop for ample storage and workspace.

Travellers' Choice

  • Pet friendly
  • Parking included
  • Free WiFi
  • Laundry
5.0 out of 5, Exceptional, 1 review
Travellers' Choice

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 9:00 AM for a fee: GBP 9.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 9.95 for adults and GBP 9.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

Property is also known as

BEST WESTERN Gatehouse Hotel Ipswich, Suffolk
Best Western Gatehouse Hotel Ipswich
Best Western Gatehouse Ipswich
Best Western Gatehouse
Best Western Gatehouse Hotel Ipswich
Best Western Gatehouse Ipswich
Best Western Gatehouse Hotel Ipswich
Best Western Gatehouse Hotel Guesthouse
Best Western Gatehouse Hotel Guesthouse Ipswich

Frequently asked questions

Does Best Western Gatehouse Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Gatehouse Hotel.

Does Best Western Gatehouse Hotel offer free breakfast?

Free breakfast isn’t provided at Best Western Gatehouse Hotel, but to-go breakfast is offered for a fee of GBP 9.95 for adults and GBP 9.95 for children. It's available every day from 7 AM to 9 AM.

Is there a casino at Best Western Gatehouse Hotel?

No, there is no casino at this guesthouse.

What time is check-in at Best Western Gatehouse Hotel?

Check-in start time: 2 PM; Check-in end time: 11 PM.

Is there free parking at Best Western Gatehouse Hotel?

This guesthouse offers free self parking.

Does Best Western Gatehouse Hotel have a pool?

Best Western Gatehouse Hotel does not have a pool.

Does Best Western Gatehouse Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Gatehouse Hotel have a spa?

There are no spa services available at this guesthouse.

How close is Best Western Gatehouse Hotel to downtown Ipswich?

Best Western Gatehouse Hotel is 2.4 mi away from Ipswich.

Best Western Gatehouse Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 32 out of 86 reviews
Rating 8 - Good. 37 out of 86 reviews
Rating 6 - Okay. 9 out of 86 reviews
Rating 4 - Poor. 2 out of 86 reviews
Rating 2 - Terrible. 6 out of 86 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

keith

Business traveler
Liked: Cleanliness, staff & service, room comfort

Staff have the winning way

Outstanding staff, amazing service. Building a little tired, needs some love but the welcome and feeling we had on arrival and during the stay made it really great.
Stayed 1 night in Mar 2020

6/10 Okay

donna

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Okish!

I thought that the manager was really welcome when i arrived. I purchased the family room and stayed for 3 nights. On the second day i arrived back to my room being left wide open (i am not clear if this was from the cleaner or if someone had been in my room). When I raised this with reception, she commented how she would make a note of this and did not seem to appreciate how his may have impacted on me. I was in a annex or separate building (as it was a family room) and there was 1 room above me. The problem with this was that every time the person in the room above me moved, i heard him. This impacted on my quality of sleep. Other than the afformentioned, i found the accomodation clean.
Stayed 3 nights in Mar 2020

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very fiendly and welcoming
Stayed 1 night in Feb 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Chris

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Very friendly staff, food was good and beds comfortable
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
A perfectly adequate overnight stop. Staff were friendly and helpful, eg immediately offered a different twin room for adult sons when we said first one smelled of cigarettes and damp. Swapped room was much nicer. Both double and twin rooms were completely clean and cosy in December once radiators were switched on. Easy to find and parking on site was useful.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

Funnily enough i will stay again

I did love the location the staff and all as i wanted away from the hussle and bussle but i thought it could be cleaner But i am a clean freak
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Good base for a weekend

Easy to reach and in a relatively quiet location. Ample parking. Service very good, and the hotel is clean and cared for. But my room was uncomfortably warm and the window didn't open far enough to cool it down, and I thought the bed was overly soft.
Stayed 1 night in Nov 2019

2/10 Terrible

Martyna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Arrived and wasn’t even able to get into the property, therefore couldn’t even stay the night. The hotel then wouldn’t even offer a refund despite not staying there. I had to spend another £70 to get a hotel elsewhere.
Stayed 1 night in Nov 2019

10/10 Excellent

debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities

Don't stay here.

Had a bad start that for worse. Booked online and charged again on check in. Run down hotel. Meal not charged in the morning and staff struggled to refund their error. Phone calls chasing food bill and checked to make sure not already charged and when rang Back to pay they had already taken the funds. Arrogant call from customer services. Would not recommend at all. Badly run disorganised hotel.
Stayed 1 night in Jun 2019

2/10 Terrible

anthony

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

First Location- NO. Second Location - Definite Yes

Arrived and was placed outside the hotel in the Service area in a black wooden building. Room was not clean, bugs and chair broken. Immediately requested different room. Told none available due to Ed Sheeran concert the day before. Regardless, I booked this hotel months before and immediately paid upon arrival. Was required to stay in that room for 1 night. Then was moved the next day to another location in Claydon which was much better. Frankie, the Manager of these location, was very accommodating and immediately ensure that we were well taken care of in moving to this new location. After we moved the room was what we expected and the staff were very friendly and accommodating. Would we stay there again? Not in the first location which should never have been used for any guests. The second location would be a definite Yes. Thank you Frankie, Gill, Teresa and staff who made our stay of 2 weeks wonderful!
Stayed 14 nights in Aug 2019

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel good location staff lovely v helpful
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Zoe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Tim

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Fantastic little bolt hole here only6 quid in taxi to Portman road to see rodders..room for 3 was like a mini apartment..bathroom and beds spotless and staff were so accommodating..also loved the quaint little bar.. Will definitely use this establishment again **** and more from me
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot complain,fairly basic the only thing I would say is the shower tray is very slippery even before I used soap & there was no handle to grab inside Staff always friendly & helpful
Stayed 2 nights in Jun 2019

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed a wonderful four night stay at The Gatehouse. The staff were so friendly, helpful and kind. The bed could have done with being a little longer and wider but that would be our only negative comment. Would certainly recommend this hotel and particularly the staff.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice .hotel very clean would recommend to my friends food excellent and good breakfast could not fault
Stayed 1 night in May 2019