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Mermaid, Ipswich by Marston's Inns

4.0 star property
4-star inn near Ipswich Waterfront

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Photo gallery for Mermaid, Ipswich by Marston's Inns

Terrace/patio
Daily full breakfast (GBP 8.75 per person)
Lobby
Front of property
Premium bedding, desk, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Yarmouth Road, Ipswich, England, IP1 2EN
  • Place, Portman Road
    ‪7 min walk‬
  • Place, Ipswich Regent Theatre
    ‪4 min drive‬
  • Place, Ipswich Waterfront
    ‪4 min drive‬

Room options

View all photos for Double Room

Premium bedding, desk, iron/ironing board, free WiFi

Double Room

9.0 out of 10
Wonderful
(19 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, desk, iron/ironing board, free WiFi

Double or Twin Room

9.2 out of 10
Wonderful
(10 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, desk, iron/ironing board, free WiFi

Family Room

7.6 out of 10
Good
(5 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double or Twin Room, Accessible

Premium bedding, desk, iron/ironing board, free WiFi

Double or Twin Room, Accessible

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Ipswich

In Ipswich .You'll find Sir John Mills Theatre and Portman Road within a 15-minute walk of this Ipswich inn. Also, New Wolsey Theatre is within half a mile (1 km) and Chantry Park is within 2 miles (3 km).
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What's nearby

  • Portman Road - 7 min walk - 0.4 miles
  • University Campus Suffolk - 3 min drive - 1.3 miles
  • Ipswich Regent Theatre - 4 min drive - 1.2 miles
  • Ipswich Waterfront - 4 min drive - 1.5 miles
  • Jimmy's Farm - 10 min drive - 4.5 miles

Getting around

  • Ipswich (IPW-Ipswich Train Station) - 16 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪‘78 Bar - ‬11 min walk
  • ‪Domino's Pizza - ‬9 min walk
  • ‪Beattie's - ‬12 min walk
  • ‪Sir Bobby Robson Suite - ‬15 min walk

About this property

Mermaid, Ipswich by Marston's Inns

4-star inn near Ipswich Waterfront
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Mermaid, Ipswich by Marston's Inns also features a terrace and a garden. Self parking is free.

This 4-star Ipswich inn is smoke free.

  • 28 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mermaid, Ipswich by Marston's Inns offers 28 air-conditioned accommodations with complimentary toiletries. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers.

This Ipswich inn provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 8.75 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 20 to February 14:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 8.75 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Mermaid Marston's Inns Inn Ipswich
Mermaid Marston's Inns Inn
Mermaid Marston's Inns Ipswich
Mermaid Marston's Inns Inn Ipswich
Mermaid Marston's Inns Inn
Mermaid Marston's Inns Ipswich
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Inn The Mermaid by Marston's Inns Ipswich
Ipswich The Mermaid by Marston's Inns Inn
Inn The Mermaid by Marston's Inns
The Mermaid by Marston's Inns Ipswich
Mermaid Marston's Inns Ipswich
The Mermaid by Marston's Inns
Mermaid, Ipswich by Marston's Inns Inn
Mermaid, Ipswich by Marston's Inns Ipswich
Mermaid, Ipswich by Marston's Inns Inn Ipswich

Frequently asked questions

Does Mermaid, Ipswich by Marston's Inns have an airport shuttle?

Airport shuttle services are not available at Mermaid, Ipswich by Marston's Inns.

Does Mermaid, Ipswich by Marston's Inns offer free breakfast?

Free breakfast isn’t provided at Mermaid, Ipswich by Marston's Inns, but full breakfast is offered for a fee of GBP 8.75 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Mermaid, Ipswich by Marston's Inns?

No, there is no casino at this inn.

What time is check-in at Mermaid, Ipswich by Marston's Inns?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Mermaid, Ipswich by Marston's Inns?

This inn offers free self parking.

Does Mermaid, Ipswich by Marston's Inns have a pool?

Mermaid, Ipswich by Marston's Inns does not have a pool.

Does Mermaid, Ipswich by Marston's Inns have a restaurant?

Yes, there is a restaurant on site. The dining venue(s) will be closed seasonally each year from January 20 to February 14.

Does Mermaid, Ipswich by Marston's Inns have a spa?

There are no spa services available at this inn.

How close is Mermaid, Ipswich by Marston's Inns to downtown Ipswich?

Mermaid, Ipswich by Marston's Inns is 0.7 mi away from Ipswich.

Mermaid, Ipswich by Marston's Inns Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 208 out of 398 reviews
Rating 8 - Good. 139 out of 398 reviews
Rating 6 - Okay. 30 out of 398 reviews
Rating 4 - Poor. 14 out of 398 reviews
Rating 2 - Terrible. 7 out of 398 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Traveled with partner
Liked: Amenities
Clean spacious and very helpful staff
Stayed 1 night in Aug 2025

8/10 Good

James

Stayed 1 night in Jul 2025

10/10 Excellent

Louise

Liked: Cleanliness, property conditions & facilities
Great value. Good sized room and super location for the Portman Road stadium !
Stayed 2 nights in Jul 2025

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Nice Pub with nice hotel inside but not connected.
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Reception is in the nearby pub which is separate from the accommodation building. This could have been made clearer (there were some signs on entering the car park, however the next person to check in after me also missed those). I paid £20 for a late check out and originally this was only a 1 hour extension, however the lady on reception advised she could extend this to 2 hours on this occasion. It wasn’t clear when booking the late check out that it wasn’t buying much more time so that could be improved. My room was very spacious and clean, and it had everything I needed (kettle, hairdryer, plenty of hanging space for clothes, decent air conditioning). It was on the road side of the hotel, and there was some road noise but it didn’t affect my sleep. The walls were thin and I could hear people moving around in the adjoining rooms and rooms above, but again this wasn’t extreme. I would consider staying here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean very quiet
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

colin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was excellent. Remind me a bit like premier inn. Beds large and comfy. Very clean rooms and bath. Shower was super. No biscuits. Mention to staff member and gave me a whole pack of digestives. Great stay and great food. A definite return
Stayed 1 night in Jun 2025

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Very clran both the hotel and metmaid. Everyone is super friendly . Cant wait to book next visit
Stayed 2 nights in Jun 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased
Stayed 2 nights in Jun 2025

8/10 Good

Sally

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For the price not brilliant but not bad

For the price bracket I expected a bit more considering breakfast wasn’t included. I don’t drink tea or coffee and there wasn’t any bottles of water in the room, 2 glasses but no water.. No welcome pack and no timings for breakfast if you decided to have it on the morning like we did. Beds and bedding were nice and cosy.
Stayed 1 night in Jun 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Chris

Stayed 1 night in May 2025

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Really nice big room Lovely carvery at attached pub
Stayed 1 night in May 2025

8/10 Good

Mark, Morden

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient good value hotel just a 20min walk from Ipswich Town centre.
Stayed 1 night in May 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Excellent all round. I left some clothes in my room and contacted the staff who were helpful. Very good stay
Stayed 1 night in Apr 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely photo great staff in a brill place for football and town
Stayed 2 nights in Apr 2025

8/10 Good

Mr S

Stayed 1 night in Mar 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Sandra

Disliked: Cleanliness, staff & service, amenities
The sink was blocked and had hair in the sink, for the price the room was very basic. The service for breakfast was good the gentleman was friendly and very helpful.
Stayed 1 night in Apr 2025

8/10 Good

Mark

Stayed 1 night in Feb 2025

6/10 Okay

Marion

Traveled with family
Liked: Cleanliness
Handy shops
Stayed 4 nights in Mar 2025

10/10 Excellent

Russell

Stayed 1 night in Mar 2025