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SO/ Sofitel Hua Hin

Property class: 5 and above
5-star beachfront resort near Cha-am Beach

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Photo gallery for SO/ Sofitel Hua Hin

Restaurant
Property video
Miscellaneous
A woman in a white dress walking by a pool with lounge chairs and a view of the ocean.
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
115 Moo 7, Tambol Bangkao, Cha-am, Phetchaburi, 76120
  • Place, Khao Nang Phanthurat Forest Park
    ‪8 min drive‬
  • Place, Cha-am Wednesday Night Market
    ‪11 min drive‬
  • Place, Cha-am Beach
    ‪12 min drive‬
  • Airport, Hua Hin (HHQ-Hua Hin Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed, Garden View (So Comfy)

A modern hotel room with a large painting, a wooden canopy bed, a round coffee table, and a patterned rug.

Room, 1 King Bed, Garden View (So Comfy)

10.0 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds, Garden View (So Comfy)

A hotel room with two beds, a sofa, a chair, a small table, and a chandelier.

Twin Room, 2 Twin Beds, Garden View (So Comfy)

  • Resort view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Villa, 1 Bedroom, Private Pool (So Pool Villa, So Nature Design)

A modern hotel room with a large bed, a view of a swimming pool, and a balcony.

Villa, 1 Bedroom, Private Pool (So Pool Villa, So Nature Design)

  • 1292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Garden View (SO Family Kids House)

A hotel room with a bed, a dining table with fruit, a sofa, and a view of a garden and a building outside.

Family Room, Multiple Beds, Garden View (SO Family Kids House)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Family Room, Multiple Beds, Garden View (So Family)

A modern hotel room with a large bed, two chairs, a small table, and a decorative headboard.

Family Room, Multiple Beds, Garden View (So Family)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for SO STUDIO, 1 King Bed, Signature Pool View, Open Plan, SO Nature design

A hotel room with a bed, a round table with fruit, a sofa, a balcony with a view of buildings, and a ceiling fan.

SO STUDIO, 1 King Bed, Signature Pool View, Open Plan, SO Nature design

  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for SO STUDIO, 2 Twin Beds, Signature Pool View, Open Plan, SO Nature design

A modern hotel room with a bed, sofa, dining table, and a ceiling fan.

SO STUDIO, 2 Twin Beds, Signature Pool View, Open Plan, SO Nature design

  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Signature Room, 1 King Bed, Pool Access (SO Comfy Pool Access)

A modern hotel room with a bed, a wooden canopy, a seating area with a round table, and a view of a pool and building.

Signature Room, 1 King Bed, Pool Access (SO Comfy Pool Access)

10.0 out of 10
Exceptional
(1 review)
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Signature, 1 King Bed, Pool Access (So lofty)

Room

Signature, 1 King Bed, Pool Access (So lofty)

8.0 out of 10
Very good
(1 review)
  • 1033 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Private Pool (SO POOL VILLA)

A swimming pool with a person floating, surrounded by modern architecture and outdoor seating.

Villa, 2 Bedrooms, Private Pool (SO POOL VILLA)

  • 2605 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Villa, 2 Bedrooms, Beachfront, Private Pool

A modern outdoor pool area with a clear view of the sea, a lounge area with sun loungers, and a glass-enclosed structure.

Villa, 2 Bedrooms, Beachfront, Private Pool

  • Beach view
  • 2600 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Family Suite, Multiple Beds, Pool View

A modern living room with a sofa, coffee table, and dining area with fruit.

Family Suite, Multiple Beds, Pool View

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Cha-am

Beachfront retreat .Within 20 miles (32 km) of this resort, you'll find Hua Hin Night Market and Hua Hin Beach. Black Mountain Golf Club is 24.3 mi (39.1 km) away.
View more Resorts in Cha-amOpens in a new window

What's nearby

  • Khao Nang Phanthurat Forest Park - 8 min drive - 4.1 miles
  • Cha-am Wednesday Night Market - 11 min drive - 4.1 miles
  • Cha-am Beach - 12 min drive - 4.5 miles
  • Cha-am Forest Park - 12 min drive - 6.2 miles
  • Premium Outlet Cha-am - 13 min drive - 7.4 miles

Getting around

  • Cha-am Station - 8 min drive
  • Suvarnabhumi Intl. Airport (BKK) - 178 min drive

Restaurants

  • ‪สะพานปูชัก ปากน้ำชะอำ - ‬6 min drive
  • ‪MORE THAN Beach & Cafe - ‬18 min walk
  • ‪ครัวหมึกหอม - ‬3 min drive
  • ‪ครัวเม็ดทราย (Krua Met Sai) - ‬7 min drive
  • ‪Byon Coffee Bar - ‬5 min drive

About this property

SO/ Sofitel Hua Hin

5-star beachfront resort near Cha-am Beach
Step outside to unwind on the sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Summer fun is a breeze at SO/ Sofitel Hua Hin, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools, and enjoy a treatment at the full-service spa.

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Art Deco resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Cha-am resort.

  • 108 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 dining venues
  • Meeting rooms
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
SO/ Sofitel Hua Hin offers 108 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Rooms open to balconies or patios. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Cha-am resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

SO/ Spa has 5 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, Thai massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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  • On private beach
  • Pool
  • Spa
  • Kids pool
4.4 out of 5, Excellent, 251 reviews
$103 nightly
The price is $113
Oct 21 - Oct 22
Total with taxes and fees
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Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 680 for adults and THB 340 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Steam room
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch LED TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: THB 1500 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500.0 per night.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 680 for adults and THB 340 for children
  • Airport shuttle fee: THB 3500 per vehicle (one-way)
  • Airport shuttle fee per child: THB 3500 (one-way), (up to 18 years old)
  • Pet fee: THB 1500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

de la Paix Cha Am Beach Hua Hin
Hotel De La Paix Hua Hin Managed by Accor
Hotel Paix Beach Hua Hin
Paix Beach Hua Hin
Hotel Paix Hua Hin Managed Accor Cha-am
Hotel Paix Hua Hin Managed Accor
Paix Hua Hin Managed Accor Cha-am
Paix Hua Hin Managed Accor
SO Sofitel Hua Hin Hotel Cha-am
SO Sofitel Hua Hin Hotel
SO Sofitel Hua Hin Cha-am
SO Sofitel Hua Hin
SO Sofitel Hua Hin Resort Cha-am
SO Sofitel Hua Hin Resort

Frequently asked questions

How close is SO/ Sofitel Hua Hin to the airport?

SO/ Sofitel Hua Hin is 15.6 mi (25-min drive) away from the Hua Hin (HHQ-Hua Hin Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at SO/ Sofitel Hua Hin?

As of Oct 19, 2026, prices found for a 1-night stay for 2 adults at SO/ Sofitel Hua Hin on Oct 25, 2026 start from $135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SO/ Sofitel Hua Hin have an airport shuttle?

SO/ Sofitel Hua Hin offers an airport shuttle 24 hours a day, on request, for a charge of THB 3500 per vehicle, one-way.

How close is SO/ Sofitel Hua Hin to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does SO/ Sofitel Hua Hin offer free breakfast?

Free breakfast isn’t provided at SO/ Sofitel Hua Hin, but buffet breakfast is offered for a fee of THB 680 for adults and THB 340 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at SO/ Sofitel Hua Hin?

No, there is no casino at this resort.

What time is check-in at SO/ Sofitel Hua Hin?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at SO/ Sofitel Hua Hin?

This resort offers free self parking and valet parking.

Does SO/ Sofitel Hua Hin have a pool?

SO/ Sofitel Hua Hin features 4 outdoor pools and a children's pool.

Does SO/ Sofitel Hua Hin have a restaurant?

There are 2 onsite restaurants, offering options like Thai cuisine, a poolside location, and pool views.

Does SO/ Sofitel Hua Hin have a spa?

Pamper yourself with a day at SO/ Spa, where you can enjoy Thai massages, body wraps, and body treatments.

How close is SO/ Sofitel Hua Hin to downtown Cha-am?

SO/ Sofitel Hua Hin is 0.4 mi away from Bang Kao.

SO/ Sofitel Hua Hin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 185 out of 348 reviews
Rating 8 - Good. 131 out of 348 reviews
Rating 6 - Okay. 22 out of 348 reviews
Rating 4 - Poor. 7 out of 348 reviews
Rating 2 - Terrible. 3 out of 348 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
´
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel,staff exceptional.
Stayed 3 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel facilities including multiple swimming pools. Food and service also Excellent.
Stayed 5 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Fun resort in Hua Hin

Lovely stay with family (incl 6yo kid). Hotel has lots of options to stay occupied with kids. Great time !
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and friendly staffs
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort

Family fun times

Amazing resort for families with kids
Stayed 5 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly resort !

It was a comfortable one. Look forward to go back again.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
What a magical place! This place is full of hospitality. It was clean, the rooms are big and spacious. The beds are comfortable. They have everything you need for adults, kids, and family’s. We visited the Spa everyday we were there. AU and SA give the best massages, facials and are most accommodating. AU gives the BEST Thai massages! You have to visit the spa and ask for these two. The food is great! The bar is fun! Would definitely go back! Highly recommend!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Great stay at a wonderful hotel. We really enjoyed our stay and the food was amazing. The only let down was noise due to renovation due August, which will be a great addition. We are definitely coming back.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was incredible and the shower was my favorite part. There was a rain shower as well as a bathtub which was very pleasant! The food options provided for breakfast was excellent!! Highly recommend
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place to be if you travel With childrens, a lot of activities for them. Good food, beautiful resort but the best point is the personell. Really friendly, smiling and careful, from reception to swimming pool, to kids club till restaurant. Feel like at home , thanks
Stayed 7 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Beautiful Thailand

Great hotel but needs some update, if you planning to eat outside the hotel probably you need car or taxi
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Great stay at Sofitel, loved the mini golf.

Amazing stay, little issues about cleanliness but otherwise very happy.small spider in the room, but after we told the receptionist about it, they cleaned our room and everything looks perfect.
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel, good food, fun pool

Love the comfort of the high ceiling room. Pool was very relaxing. And the kids pool with the inflatable obstacle course was even fun for adults. Loved the food by the pool. Beware, lots of people of the weekend so have to avoid peak hours in public areas.
Stayed 2 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Everything is good here Just the construction and the location has nothing around. Restaurants are limited too
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with plenty of activities for families

The resort was great. The bike path, mini putt, and obstacle course were a family favourite during our stay. Unfortunately, the pool and restaurant closed midway through our stay due to new covid restrictions. As such, we could not use the pool and could only have order in food. Having said that, breakfast buffet was fantastic, the facilities were quite nice. Room was very comfortable and the air conditioning was top notch. We would return once Covid restrictions are lifted.
Stayed 4 nights in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The Property is well maintained and is perfect if you want a silent retreat. Though Minibar in room only contains 1 bottle of sparkling water, 1 pack of juice and a pack of milk together with a small chips bag and crackers. Room service is only available until 2230 which i think is early for a 5 star hotel, the hotels shuttle service was a positive surprise even though there where not as many times you could order it. The staff was extremely nice and service minded which gav the little extra. Rooms are spacious and gave a feel of modern luxury. Breakfast was another positive surprise great choice of food and superb service.
Stayed 7 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some refurbsihment work was underway in August 2023 when we astayed but we knew about this beforehand and it did not impact our stay. We stayed in a poolside room which was excellent. The only area for improvement would be the food which I would say is 3.5 out of 10 and is quiet expensive. However having said that we would visit again as the inflatable in the main pool is amazing and so much fun
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Liked: Staff & service
I need a sauna. If you are having trouble getting hot water, your water heater may be of poor quality. And, shower hose is short.
Stayed 4 nights in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Recommended

Not worth the price you paid. Breakfast not included. Far away from Hua Hin.
Verified review

6/10 Okay

Liked: Amenities
Disliked: Cleanliness, staff & service
The hotel was not clean up to So sofitel standards. The pool area was very nice for the kids and adults. The room again wasn't meeting the sofitel standard for cleanliness. The hotel was understaffed. The FNB was quite good though. The room where we were staying was having construction right opposite and we had to call thrice before action was taken. Overall it's worth going because of the kids but otherwise it didn't suit our liking.
Stayed 2 nights in Aug 2020
Verified review

6/10 Okay

Liked: Amenities
Rooms 732 & 733, 15-17 June 2025. Excellent service throughout, very large spacious property but ... 1) our rooms were located on 3rd floor without lifts making it very difficult for older folks with heart & mobility problems. We were not told in advance or offered lower floors. 2) rooms were not cleaned & made up when we left in morning & returned after lunch. 3) both showers were clogged & flooded. Reported morning before we left & nothing was done till we returned & complained again.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury, Serenity and Family Focus – So Sofitel Delivers Again” 5 out of 5 stars This was our third time staying at So Sofitel Hua Hin, and the fact that we keep coming back says it all. We’re very demanding guests, yet every time the hotel manages to exceed our expectations. The service is warm, personal, and attentive – almost nothing is impossible, and the staff genuinely go above and beyond to make sure we feel at home. While there may sometimes be minor language barriers, the kindness and dedication more than make up for it. What we appreciate the most is how well our children are taken care of. The Kids Club is of the highest quality, with plenty of activities. The option to book a private babysitter is a game-changer for couples who also want some time to relax and enjoy each other’s company. The food is a true highlight – varied, delicious, and of excellent quality. The breakfast is top-notch, with something to suit every taste. Even my wife, who isn’t a big fan of Thai food, always finds plenty of great options. The hotel grounds are large, green, and beautiful – ideal for walks and recreation, adding to the relaxed and spacious atmosphere. One small area for improvement is the gym, which could benefit from an upgrade to match the overall high standards of the resort. Although we didn’t visit during any holidays this year, we’ve previously stayed for both Christmas and New Year’s, and it was absolutely magical. We highly recommend it.
Stayed 9 nights in Feb 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Just not 5 star service

While this resort has all the makings of a 5 star hotel (the rooms and amenities truly are 5 star) the service, particularly from the bar, lets this hotel down. It was a reoccurring theme (with waits of up to an hour to receive our drink orders). One particular afternoon the beach bar was closed due to rain and we were told to head to their HI-SO bar if we wanted to keep drinking. The problem is, there was no staff at this bar! I went behind the bar twice to use the phone to call reception and ask for a bartender, who showed up 20 minutes later. Oh, and did I mention it was their Happy Hour?! I would have spent so much more money at the hotel if I could just get service! Seriously, I left the hotel in the rain and walked around the corner to a tiny local food shop where I finally received the pampering that I wanted. Another night the drink service was so slow I left to buy some BYO beers for our room. Additionally, I recommend guests research the location of the hotel before committing to this hotel. It is approximately 30 minutes from Hua Hin. There are cheap shuttles offered by the hotel but at very sparsely scheduled times..., and (again, very un-5-stars) once they are fully booked you're on your own! The hotel has so much potential..., but unless the staff are retrained with a customer-centric focus then I can't recommend this hotel.

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