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Grand Tuscany Hotel

Property class: 4
Family-friendly 4-star hotel with a lazy river

Choose dates to view prices

Photo gallery for Grand Tuscany Hotel

An indoor swimming pool with a glass-domed structure, surrounded by blue-tinted walls and a stone-tiled floor.
A grand lobby with a marble floor, a glass staircase, and a ceiling with a starry sky design.
A banquet hall with a long table, chandeliers, and floral arrangements.
A spacious lobby with a large chandelier, marble flooring, and a reception area with seating.
A modern interior with a glass door leading to a dining area, a wine cellar with glass shelves, and a marble floor.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
12801 Northwest Fwy, Houston, TX, 77040
  • Place, Cinemark Tinseltown Houston 290
    ‪17 min walk‬
  • Place, Region 4 Education Service Center
    ‪3 min drive‬
  • Place, Daikin Park
    ‪18 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, desk, chair, TV, and a lamp.

Standard Double Room

8.2 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Single Room

A modern hotel room with a large bed, a desk, and a view of the city through large windows.

Standard Single Room

8.2 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Single Room, Pool View

A modern hotel room with a large bed, a desk, and a view of the city through large windows.

Junior Single Room, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Double Room, Pool View

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Junior Double Room, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Houston

Fairbanks stay.Your stay at this Fairbanks hotel places you within 9 miles (15 km) of Sam Houston Race Park and CityCentre. Downtown Aquarium and Bayou Music Center are within 12 miles (20 km).

What's nearby

  • Cinemark Tinseltown Houston 290 - 17 min walk - 0.9 miles
  • Region 4 Education Service Center - 3 min drive - 1.0 mile
  • Daikin Park - 18 min drive - 15.2 miles
  • Toyota Center - 20 min drive - 17.3 miles
  • NRG Stadium - 23 min drive - 19.8 miles

Getting around

  • Kinder Station - 19 min drive
  • George Bush Intercontinental Airport (IAH) - 35 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Whataburger - ‬17 min walk
  • ‪Pappas Bar-B-Q - ‬4 min walk
  • ‪Jimmy John's - ‬13 min walk

About this property

Grand Tuscany Hotel

Family-friendly 4-star hotel with a lazy river
Grand Tuscany Hotel offers its guests a seasonal outdoor pool, a lazy river, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include 8 meeting rooms and coworking spaces. Event space at this hotel measures 19000 square feet (1765 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Grand Tuscany Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Grand Tuscany Hotel was completed in October 2019.

This 4-star Houston hotel is smoke free.

  • 280 guestrooms or units
  • 10 levels
  • 2 buildings
  • Meeting rooms
  • 19000 sq ft of conference space
  • 1765 sq m of conference space
  • Built in 1983
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
Grand Tuscany Hotel offers 280 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. 36-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

This Houston hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • High chair
  • Lazy river
  • Mini-fridge
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Lazy river
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 36-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 20.00 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • The seasonal pool will open March 31 and close October 31.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crowne Plaza Northwest-Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Houston
Crowne Plaza Northwest Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Houston
Houston Crowne Plaza Northwest-Brookhollow Hotel
Hotel Crowne Plaza Northwest-Brookhollow
Crowne Plaza Northwest Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Houston
Hotel Crowne Plaza Northwest-Brookhollow Houston
Houston Crowne Plaza Northwest-Brookhollow Hotel
Hotel Crowne Plaza Northwest-Brookhollow

Frequently asked questions

How close is Grand Tuscany Hotel to the airport?

Grand Tuscany Hotel is 26.6 mi (35-min drive) away from the George Bush Intercontinental Airport (IAH) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Tuscany Hotel?

As of Aug 30, 2026, prices found for a 1-night stay for 2 adults at Grand Tuscany Hotel on Aug 31, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Tuscany Hotel have an airport shuttle?

Airport shuttle services are not available at Grand Tuscany Hotel.

Does Grand Tuscany Hotel offer free breakfast?

Free breakfast isn’t offered at Grand Tuscany Hotel, but full breakfast is offered for a fee of between USD 10 and 25 for adults, USD 10 and 25 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Grand Tuscany Hotel?

No, there is no casino at this hotel.

What time is check-in at Grand Tuscany Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in costs USD 50.00 (subject to availability).

Is there free parking at Grand Tuscany Hotel?

Free parking is not available at this hotel. Self parking is available for USD 10.00 per day, and valet parking for USD 20.00 per day.

Does Grand Tuscany Hotel have a pool?

Grand Tuscany Hotel features a seasonal outdoor pool.

Does Grand Tuscany Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Grand Tuscany Hotel have a spa?

There are no spa services available at this hotel.

How close is Grand Tuscany Hotel to downtown Houston?

Grand Tuscany Hotel is 9.7 mi away from Houston.

Grand Tuscany Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 156 out of 282 reviews
Rating 8 - Good. 42 out of 282 reviews
Rating 6 - Okay. 44 out of 282 reviews
Rating 4 - Poor. 23 out of 282 reviews
Rating 2 - Terrible. 17 out of 282 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and made our experience want to come back and enjoy another relaxing vacation
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we needed, perfect location, perfect atmosphere friendly staff very clean facility
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities
The hotel is beautiful, and the staff is very nice. However, the pool could use some cleaning.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jiayou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the property and I love the room. The pool was nice and wonderful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Leslie Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely beautiful. The entrance was stunning. Room was spacious
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from start to finish
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Trudie-ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time to TX and absolutely loved my stay at the Grand Tuscany. Will definitely be returning to try out their infinity pool! Staff was so nice and helpful. My only qualm is that we either needed a bigger/extra trashcan for our room but alas we made it work so it was okay. All in all, I will be returning!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Eufuru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was great! The only problem was it was pouring rain so we
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Tyshon

Liked: Cleanliness, staff & service
What I liked about my stay was peace of mind & security with leaving my belongings on site. The paid parking made me feel better about the safety of my car. Upkeep on furniture & fixtures could have been better, but nothing that would stop me from staying in the future.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I stayed at this hotel for our anniversary and we enjoyed it. Our room was nice and clean. The staff were also helpful. The only negative I had was that the gym wasn’t that big and there wasn’t any place in the hotel to get water like a water fountain or water dispenser.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They ought to of put the restaurant and bar and other amenities were not operable. Other than that. The hotel is pretty nice.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Had to ask several times before finally receiving fresh towels. My only complaint was pool wasn't heated and needed to be cleaned.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Ketha

Liked: Staff & service
Disliked: Cleanliness, amenities
Room smelt like fee. It was very disturbing. Stains on the sheets, glad I always bring my own. The building itself is nice but it needs a lot of improvement
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Aaron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room, lot of trash from last guests, rooms windows has a leak, shower was dirty and mirror was filthy & looked like there was saliva on it.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Gonzalo

Disliked: Cleanliness, staff & service
The room was not cleaned, I had to request towels as were not returned. The room is ok, need some painting and an extractor at the bathroom. The parking is 10$ a night, just because .....
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Malachi

Liked: Cleanliness, staff & service, property conditions & facilities
The showers don’t have warm water everything else was good house keeping comes everyday to take any trash and gives you new towels
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No mention of a $10.00 fee to park on site. The pool was closed for no apparent reason.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't visit
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Alma

Liked: Staff & service
Disliked: Cleanliness
We received housekeeping services on our final day (we were there 3 nights) but the beds were not made as you would expect. Rather, they sloppily threw the sheets and covers over the pillows (barely). They did not vacuum. But at least we got clean clean towels. Don’t plan to stay here if you’re looking for a quiet weekend getaway.
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Angela

Liked: Staff & service
Disliked: Property conditions & facilities
This is a huge hotel but not completely updated and they tried to charge us for parking at a rate of $10 dollars a day but they clearly had a sign that said parking was a courtesy to the guest of the hotel. Would like to know who was just pocketing the fees to park. Other guests were smoking Marijuana in their room across the hall from us with children in the room with them. Did let the woman know that was going on at the front desk several times. I don't think we can honestly recommend this hotel to anyone! Yes the employees were friendly!
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Tashea

Disliked: Amenities
Rooms don’t have a microwave …..hotel was empty staff wouldn’t change room to a ground ….cleanness okay tho
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lakeisha Dominique

10/10
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

December

Liked: Staff & service
Disliked: Cleanliness, amenities
Rooms are not clean. Although it appears that they are attempting to upgrade the property, the effort seems clear however, the rooms are filthy. They need to put more attention to detail and actually clean the rooms. Staff is amazing. Check-in is amazing. Parking attendance are amazing overall the day was great room is just filthy. I would not read patronize the site until or unless their stars increased to four and above for cleanliness.
Stayed 3 nights in May 2026

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