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Four Points by Sheraton Houston Greenway Plaza

4.0 star property
4-star hotel near Rice University

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Photo gallery for Four Points by Sheraton Houston Greenway Plaza

Exterior
Outdoor pool, pool umbrellas, sun loungers
Hypo-allergenic bedding, down comforters, pillowtop beds, desk
Breakfast and dinner served, American cuisine
Combined shower/tub, free toiletries, hair dryer, towels
Reviews
7.4

Good

Popular amenities

  • PoolPoolPool
  • Parking availableParking availableParking available
  • BarBarBar
  • Breakfast availableBreakfast availableBreakfast available
  • Room serviceRoom serviceRoom service
  • GymGymGym

Explore the area

Map
2828 Southwest Fwy, Houston, TX, 77098
  • Popular LocationRice University4 min drive
  • Popular LocationHouston Zoo6 min drive
  • Popular LocationMD Anderson Cancer Center7 min drive
  • AirportHouston, TX (HOU-William P. Hobby)26 min drive

Room options

About the neighborhood

Houston

Greenway Plaza-Upper Kirby stay.Your stay at this Greenway Plaza-Upper Kirby hotel places you within 2 miles (3 km) of Rice University and Westheimer Rd. Richmond Avenue and Greenway Plaza are also within half a mile (1 km).

What's nearby

  • Greenway Plaza - 7 min walk
  • Rice University - 4 min drive
  • Houston Zoo - 6 min drive
  • MD Anderson Cancer Center - 7 min drive
  • NRG Stadium - 8 min drive

Getting around

  • Wheeler Station - 4 min drive
  • Houston Station - 15 min drive
  • Houston William Hobby Airport (HOU) - 27 min drive

Restaurants

  • Chick-Fil-A - 8 min walk
  • McDonald's - 9 min walk
  • Twin Peaks - 7 min walk
  • Starbucks - 13 min walk
  • Goode Company Seafood - 10 min walk

About this property

Four Points by Sheraton Houston Greenway Plaza

4-star hotel near Rice University
Four Points by Sheraton Houston Greenway Plaza offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and wired Internet is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 3003 square feet (279 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Four Points by Sheraton Houston Greenway Plaza. Parking is available for a fee.

This 4-star Houston hotel is smoke free.

  • 1 building
  • 216 guestrooms or units
  • 9 levels
  • 3003 sq ft of conference space
  • 279 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Four Points by Sheraton Houston Greenway Plaza offers 216 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Pillowtop beds feature down comforters. A pillow menu is available. LED televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 3 to 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LED TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3.00 to 12.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The outdoor pool opens for the season in April.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Houston
Four Points Sheraton Houston Southwest
Four Points Sheraton Southwest
Four Points Sheraton Southwest Hotel
Four Points Sheraton Southwest Houston
Houston Four Points Sheraton
Houston Sheraton Four Points
Sheraton Four Points Houston
Sheraton Four Points Southwest Houston
Sheraton Southwest Houston
Four Points Sheraton Houston Greenway Plaza Hotel
Four Points Sheraton Greenway Plaza Hotel
Four Points Sheraton Houston Greenway Plaza
Four Points Sheraton Greenway Plaza
Houston Four Points
Four Points by Sheraton Houston Greenway Plaza Hotel
Four Points by Sheraton Houston Greenway Plaza Houston
Four Points by Sheraton Houston Greenway Plaza Hotel Houston

Frequently asked questions

How close is Four Points by Sheraton Houston Greenway Plaza to the airport?

Four Points by Sheraton Houston Greenway Plaza is 13.6 mi (27-min drive) away from the Houston William Hobby Airport (HOU) airport, the closest popular airport to the property.

Does Four Points by Sheraton Houston Greenway Plaza have an airport shuttle?

Airport shuttle services are not available at Four Points by Sheraton Houston Greenway Plaza.

Does Four Points by Sheraton Houston Greenway Plaza offer free breakfast?

Free breakfast isn’t provided at Four Points by Sheraton Houston Greenway Plaza, but cooked-to-order breakfast is offered for a fee of between USD 3.00 and 12.00 per person.

Is there a casino at Four Points by Sheraton Houston Greenway Plaza?

No, there is no casino at this hotel.

What time is check-in at Four Points by Sheraton Houston Greenway Plaza?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Four Points by Sheraton Houston Greenway Plaza?

Free parking is not available at this hotel. Self parking is available for a fee.

Does Four Points by Sheraton Houston Greenway Plaza have a pool?

Four Points by Sheraton Houston Greenway Plaza features an outdoor pool.

Does Four Points by Sheraton Houston Greenway Plaza have a restaurant?

Four Points by Sheraton Houston Greenway Plaza is home to Upper Kirby Tap Room, which features American cuisine and happy hour.

Does Four Points by Sheraton Houston Greenway Plaza have a spa?

There are no spa services available at this hotel.

How close is Four Points by Sheraton Houston Greenway Plaza to downtown Houston?

Four Points by Sheraton Houston Greenway Plaza is 3.9 mi away from Houston.

Four Points by Sheraton Houston Greenway Plaza Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 313 out of 1005 reviews" "
Rating 8 - Good. 352 out of 1005 reviews" "
Rating 6 - Okay. 158 out of 1005 reviews" "
Rating 4 - Poor. 97 out of 1005 reviews" "
Rating 2 - Terrible. 85 out of 1005 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

5.8/10

Amenities

7.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Melissa

Unacceptable
Upon arrival, we were informed that hotel is under partial renovation. NO restaurant on site, NO pool, NO workout facilities…just sleep. We cancelled and stayed up the street. Traveling with 2-baseball teams - this is completely unacceptable. SHAME on hotel AND HOTELS.com for not informing me.
Stayed 3 nights in Jun 2022

4/10 Poor

Jessica

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Although I really appreciate the staff's acknowledge of how shabby the hotel is (as it undergoes renovations), the photos of this hotel are VERY misleading. Aside from the amenities being shut down, the guest rooms look shabby, outdated, and nothing like the photos. We cancelled immediately after seeing these conditions and booked at a neighboring hotel. Someone should look into these room photos because they can't be from the same hotel.
Stayed 3 nights in Jun 2022

10/10 Excellent

ROSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Good breakfast. Clean.
Stayed 1 night in Jun 2022

4/10 Poor

Sujay

Disliked: Staff & service, amenities, property conditions & facilities
3 star hotel with no amenities like dining or gym. Appeared understaffed.
Stayed 1 night in Jun 2022

2/10 Terrible

Ming

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jun 2022

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything and everyone one there was generous and kind. My room was clean and comfortable.
Stayed 2 nights in May 2022

6/10 Okay

ROCHELL

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
DON'T use elevator closest to the check in desK
The room was comfortable. The check in process was simple. Some updates needed especially in the bathroom as the material on the bath has peeling and not a little bit. Also, 2 of the elevators are iffy. We stayed on the 2nd floor, pushed 2 on the elevator in which it stopped at 2 didn't open went upwards then slowly creeked down. My daughter informed the check in clerk his response was almost a "yeah we know" shrugged shoulder reaction. Nothing was done and the elevator on the opposite end won't light up 2nd floor if you push it so you only hope you land on the floor you selected. Last thing, you can take the steps but it won't lead you to the lobby just to the outside and you can't take them going up from indoors nor can acess it from the outside. Would NOT stay at this hotel again.
Stayed 3 nights in May 2022

4/10 Poor

LaToria, Longview

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was okay. Expect not knowing the pool, bar and restaurant would be closed. There was a roach in our room when we was getting ready to leave for the day. But the staff was really nice
Stayed 1 night in May 2022

4/10 Poor

Marc

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor communication
The Hotel manager was great and friendly we check in to room and when we got there we noticed the room was dirty and stains on the bed called the manager and he was sorry and got us into a new room quck and easy. The other complaint was we where not notified that the pool, bar, and restaurant where closed for remodeling until we got there and nothing on the Hotels.com website about the closures either so our kids where pretty upset.
Stayed 1 night in May 2022

10/10 Excellent

Chrystal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay
Janelle checked me in and she was absolutely great! Very personable, welcoming and provided good information about the area. The hotel is being remodeled currently, the lobby and dining area look wonderful. However, you are not able to order food or use the pool or work out facility. My trip was short so I just had food delivered and crashed. I do hope they at least paint the outside of the hotel when I pulled up I was a little concerned ☺️
Stayed 1 night in May 2022