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JEN Hong Kong by Shangri-La

4.0 star property
4-star hotel near Victoria Harbour

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Photo gallery for JEN Hong Kong by Shangri-La

Seasonal outdoor pool
Exterior
Deluxe City View Queen Room | 1 bedroom, in-room safe, desk, blackout drapes
Rooftop bar, ocean views, open daily
Reception
Reviews
8.6

Excellent

Popular amenities

  • Breakfast available
  • PoolPoolPool
  • Free WiFi
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
508 Queens Road West, Western District, Hong Kong
  • Popular LocationVictoria Harbour20 min walk
  • Popular LocationHong Kong - Macau Ferry Terminal2 min drive
  • Popular LocationLan Kwai Fong4 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)31 min drive

Room options

View all photos for Deluxe Harbour View Queen Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Harbour View Queen Room

  • 226 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior City View Queen Room

Superior City View Queen Room | 1 bedroom, in-room safe, desk, blackout drapes

Superior City View Queen Room

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Mountain View Queen Room with Club Lounge Access

Club Mountain View Queen Room with Club Lounge Access | 1 bedroom, in-room safe, desk, blackout drapes

Club Mountain View Queen Room with Club Lounge Access

  • 226 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Harbour View Queen Room with Club Lounge Access

Club Harbour View Queen Room with Club Lounge Access | 1 bedroom, in-room safe, desk, blackout drapes

Club Harbour View Queen Room with Club Lounge Access

  • 226 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe City View Queen Room

Deluxe City View Queen Room | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe City View Queen Room

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Harbour View Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Harbour View Twin Room

  • 226 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior City View Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Superior City View Twin Room

  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Harbour View Twin Room with Club Lounge Access

1 bedroom, in-room safe, desk, blackout drapes

Club Harbour View Twin Room with Club Lounge Access

  • 226 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Room
Dorsett Wanchai Hong Kong
Free WiFi
Air conditioning
Gym
Breakfast available
4.1 out of 5, Very Good, (1004)
The price is $109
per night
$121 total
includes taxes & fees
May 31 - Jun 1
Dorsett Wanchai Hong Kong

About the neighborhood

Hong Kong

City center retreat .Your stay at this Central & Western District hotel places you within 2 miles (3 km) of Victoria Harbour and Hong Kong - Macau Ferry Terminal. Soho and Lan Kwai Fong are also within 2 miles (3 km).

What's nearby

  • Victoria Harbour - 20 min walk
  • Hong Kong - Macau Ferry Terminal - 2 min drive
  • Soho - 3 min drive
  • Lan Kwai Fong - 4 min drive
  • Hong Kong Convention and Exhibition Centre - 5 min drive

Getting around

  • Shek Tong Tsui Terminus Tram Stop - 2 min walk
  • Hong Kong Wan Chai Station - 5 min drive
  • Hong Kong International Airport (HKG) - 31 min drive

Restaurants

  • Café Malacca 馬來一菜館 - 1 min walk
  • 14 South Lane - 2 min walk
  • 麥當勞 - 1 min walk
  • Chung Kee Dessert - 1 min walk
  • Itacho Sushi 板長壽司 - 1 min walk

About this property

JEN Hong Kong by Shangri-La

4-star hotel near Victoria Harbour
JEN Hong Kong by Shangri-La offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 1033 square feet (96 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly JEN Hong Kong by Shangri-La.

This 4-star Hong Kong hotel is smoke free.

  • 283 guestrooms or units
  • 28 levels
  • Meeting rooms
  • 1033 sq ft of conference space
  • 96 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
JEN Hong Kong by Shangri-La offers 283 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: HKD 238 for adults and HKD 238 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 238 for adults and HKD 238 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 7:30 AM to 7:30 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hong Kong Traders
Hong Kong Traders Hotel
Traders Hong Kong
Traders Hong Kong Hotel
Traders Hong Kong Shangri-La
Traders Hotel Hong Kong
Traders Hotel Hong Kong Shangri-La
Traders Hotel Shangri-La Hong Kong
Traders Shangri-La Hong Kong
Traders Shangri-La Hotel Hong Kong
Hotel Jen Hong Kong
Hotel Jen
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Traders Hotel Hong Kong by Shangri La
Hotel Jen Hong Kong Shangri-La
Jen Hong Kong Shangri-La
Hotel Hotel Jen Hong Kong by Shangri-La Hong Kong
Hong Kong Hotel Jen Hong Kong by Shangri-La Hotel
Hotel Hotel Jen Hong Kong by Shangri-La
Hotel Jen Hong Kong by Shangri-La Hong Kong
Traders Hotel Hong Kong by Shangri La
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Hotel Jen Hong Kong by Shangri La
Hotel Jen Shangri-La
Jen Shangri-La

Frequently asked questions

How close is JEN Hong Kong by Shangri-La to the airport?

JEN Hong Kong by Shangri-La is 22.1 mi (31-min drive) away from the Hong Kong International Airport (HKG) airport, the closest popular airport to the property.

How much does it cost to stay at JEN Hong Kong by Shangri-La?

As of May 17, 2024, prices found for a 1-night stay for 2 adults at JEN Hong Kong by Shangri-La on Jun 11, 2024 start from $101.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does JEN Hong Kong by Shangri-La have an airport shuttle?

Airport shuttle services are not available at JEN Hong Kong by Shangri-La.

How close is JEN Hong Kong by Shangri-La to the beach?

This hotel is 5.3 mi (15-min drive) from Hung Hom Promenade and 7.8 mi (25-min drive) from Repulse Bay Beach. Don't forget your sunscreen!

Does JEN Hong Kong by Shangri-La offer free breakfast?

Free breakfast isn’t provided at JEN Hong Kong by Shangri-La, but buffet breakfast is offered for a fee of HKD 238 for adults and HKD 238 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at JEN Hong Kong by Shangri-La?

No, there is no casino at this hotel.

What time is check-in at JEN Hong Kong by Shangri-La?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at JEN Hong Kong by Shangri-La?

Free parking is not available at this hotel.

Does JEN Hong Kong by Shangri-La have a pool?

JEN Hong Kong by Shangri-La features a seasonal outdoor pool. Guests can enjoy pool access from 7:30 AM to 7:30 PM.

Does JEN Hong Kong by Shangri-La have a restaurant?

JEN Hong Kong by Shangri-La is home to Cafe Malacca, which features Malaysian cuisine.

Does JEN Hong Kong by Shangri-La have a spa?

There are no spa services available at this hotel.

How close is JEN Hong Kong by Shangri-La to downtown Hong Kong?

JEN Hong Kong by Shangri-La is 1.5 mi away from Hong Kong.

JEN Hong Kong by Shangri-La Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 470 out of 1002 reviews" "
Rating 8 - Good. 412 out of 1002 reviews" "
Rating 6 - Okay. 80 out of 1002 reviews" "
Rating 4 - Poor. 24 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
Excellent stay. Particularly liked the big TV and big bed and powerful shower. Jason and lady at check in desk were both a great help, and I’d a smooth check in / out.
Stayed 5 nights in Feb 2024

8/10 Good

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located conveniently next to the MTR, with various food stalls and malls nearby. The room is small but clean. Similarly, the gym is small but well-equipped and good for both cardio and strength training. Overall, will return again!
Stayed 4 nights in Jan 2024

10/10 Excellent

Lingjie

Stayed 1 night in Jan 2024

8/10 Good

Joe, Port Orange

Liked: Amenities
I’ve stayed here before. Though the room is a bit small, it has everything u need. Nice.neighborhood, with plenty of dining spots, including McDonalds right across the street. The restaurant serves tasty Malaysian cuisine, though it’s not cheap. The biggest problem is the breakfast buffet is so overpriced for what u get.
Stayed 3 nights in Jan 2024

6/10 Okay

Mukta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The structure of the room was bit awkward with cubicles for Bath and toilet and safe.
Stayed 4 nights in Jan 2024

8/10 Good

Claudia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Jen Hong Kong! We selected to stay here as: 1- we wanted to stay on HK island 2- affordability 3- the convenience of being in the Sai Ying Pun neighborhood: walkability to stores and cafes along with access to transportation I travelled with my partner and parents. My parents stayed in the adjoining room so that was really nice to be on the same floor and have rooms so close to each other. The room was spacious, modern, and clean. I especially liked the window seat for extra room and to look at the harbour, I chose this for both our room and my parents' room. The bed was very comfortable. The shower was also very nice - great shower pressure! The lobby was ok, nothing spectacular. The front desk was helpful but would get busy quickly. We also tried the restaurant on the 2nd floor, Cafe Malacca restaurant - food was expensive compared to local eats but very tasty and a nice change from Chinese cuisine. Would consider staying here again!
Stayed 6 nights in Dec 2023

10/10 Excellent

Tsang Wai Ling,

Business traveler
Liked: Cleanliness, staff & service, amenities
Staffs at front desk are excellent. I really appreciate Leon for all his help and quick response. The property is a bit old, there is water dripping from tap after bath, and need to really try to push a bit more to stop the water from dripping. The road nearby is really rough for carrying big luggage to get through smoothly. So taking taxi or MTR are better than taking bus if you are travelling with big luggage.
Stayed 2 nights in Jan 2024

8/10 Good

Steven

Business traveler
Liked: Staff & service
Good

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a cosy location and easily accessible by tram or MTR. Highly recommended if you're looking to stay away from the crowds but still somewhere accessible. The hotel is slightly old, but it is clean and comfortable.
Stayed 3 nights in Dec 2023