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Novotel Hangzhou Xintiandi

Property class: 4
4-star hotel in Gongshu

Choose dates to view prices

Photo gallery for Novotel Hangzhou Xintiandi

A modern hotel lobby with a central food display, seating area, and a decorative ceiling.
Property video
A modern living room with a fireplace, sofas, and a dining area.
A reception desk with a marble top, a vase with flowers, and a wall-mounted sculpture.
A modern hotel entrance with a prominent 'NOVOTEL' sign, large glass doors, and a well-lit facade.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
666 Dongxin Road, Gongshu District, Xiyue, Life Plaza, Hangzhou, Zhejiang, 310000
  • Place, Hangzhou Peace International Convention and Exhibition Center
    ‪6 min drive‬
  • Place, Wulin Square
    ‪7 min drive‬
  • Place, Hangzhou Tower Shopping Mall
    ‪7 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a desk, and a view of the city through large windows.

Deluxe Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds

A modern hotel room with two beds, a TV, a desk, and a view of the city.

Deluxe Room, 2 Twin Beds

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Suite, 1 Double Bed

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a sofa, and a small table.

Deluxe Suite, 1 Double Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Suite, 1 King Bed

A modern hotel room with a bed, sofa, armchair, and a coffee table.

Deluxe Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a bed, a TV mounted on the wall, a seating area with a coffee table, and large windows with curtains.

Executive Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a desk, a television, and a window with curtains.

Standard Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a desk, a television, and a window with curtains.

Superior Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 2 Twin Beds

A modern hotel room with two beds, a sofa, a small table, and a TV.

Superior Room, 2 Twin Beds

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

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About the neighborhood

Hangzhou

Gongshu stay.A stay at this Gongshu hotel places you within 3 miles (5 km) of Hangzhou Peace International Convention and Exhibition Center and 6 miles (10 km) of West Lake. Westlake Culture Plaza and Zhejiang Museum of Natural History are also within 6 miles (10 km).

What's nearby

  • Hangzhou Peace International Convention and Exhibition Center - 6 min drive - 3.1 miles
  • Zhejiang University Huajiachi Campus - 6 min drive - 4.6 miles
  • Wulin Square - 7 min drive - 4.4 miles
  • Hangzhou Tower Shopping Mall - 7 min drive - 4.6 miles
  • Hangzhou China Silk Town - 7 min drive - 4.4 miles

Getting around

  • Xintiandi Street Station - 14 min walk
  • Yuhang Railway Station - 16 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 35 min drive

Restaurants

  • ‪星巴克 - ‬3 min drive
  • ‪星巴克(新天地中心店) - ‬17 min walk
  • ‪张公馆｜石桥店 - ‬4 min drive
  • ‪McDonald's (麦当劳) - ‬3 min drive
  • ‪串来了东北烧烤 - ‬18 min walk

About this property

Novotel Hangzhou Xintiandi

4-star hotel in Gongshu
Along with a restaurant, there's a coffee shop/cafe on site. WiFi and wired Internet are free in public spaces. An airport shuttle (available on request) is available for a fee. A 24-hour health club, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Novotel Hangzhou Xintiandi. Self parking is free. A complete renovation of Novotel Hangzhou Xintiandi was completed in June 2025.

Smoking is allowed in designated areas at this 4-star Hangzhou hotel.

  • 1 building
  • 147 guestrooms or units
  • 15 levels
  • Meeting rooms
  • Built in 2025
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Lockers available
  • Dining venue
Novotel Hangzhou Xintiandi offers 147 air-conditioned accommodations with free minibar items and complimentary bottled water. Accommodations have separate dining areas and include day beds and dining tables. Beds feature down comforters. 65-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Hangzhou hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

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Property amenities

Family friendly

  • Dining table
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:30 AM at scheduled times and on request
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 78 for adults and CNY 78 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour health club

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 on-site accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hardwood flooring in room
  • High-pile carpet in room
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 65-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Printer
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 2:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 150.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 78 for adults and CNY 78 for children
  • Airport shuttle fee: CNY 500 per vehicle (roundtrip, maximum occupancy 3)
  • Airport shuttle fee per child: CNY 500 (roundtrip), (from 10 to 18 years old)
  • Rollaway bed fee: CNY 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, cash, and mobile payments. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

How close is Novotel Hangzhou Xintiandi to the airport?

Novotel Hangzhou Xintiandi is 22.4 mi (35-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Hangzhou Xintiandi?

As of Oct 15, 2026, prices found for a 1-night stay for 2 adults at Novotel Hangzhou Xintiandi on Nov 12, 2026 start from $53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Hangzhou Xintiandi have an airport shuttle?

Novotel Hangzhou Xintiandi offers an airport shuttle from 6:00 AM to 6:30 AM, at scheduled times, for a charge of CNY 500. per vehicle, roundtrip.

Does Novotel Hangzhou Xintiandi offer free breakfast?

Free breakfast isn’t provided at Novotel Hangzhou Xintiandi, but buffet breakfast is offered for a fee of CNY 78 for adults and CNY 78 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Novotel Hangzhou Xintiandi?

No, there is no casino at this hotel.

What time is check-in at Novotel Hangzhou Xintiandi?

Check-in start time: 6:00 AM; Check-in end time: anytime.

Is there free parking at Novotel Hangzhou Xintiandi?

This hotel offers free self parking.

Does Novotel Hangzhou Xintiandi have a pool?

Novotel Hangzhou Xintiandi does not have a pool.

Does Novotel Hangzhou Xintiandi have a restaurant?

Yes, there is a restaurant on site.

Does Novotel Hangzhou Xintiandi have a spa?

There are no spa services available at this hotel.

How close is Novotel Hangzhou Xintiandi to downtown Hangzhou?

Novotel Hangzhou Xintiandi is 3.9 mi away from Hangzhou.

Novotel Hangzhou Xintiandi Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Room is spa
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
too noisy due to un-regulated noise
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
샤워실에서 냄새 조금 남. 직원들 매우 친절
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Stayed 2 nights in Jan 2026