Opinión verificada
8/10 Buena
Wing Han Stella
22 dic. 2024
Le gustó: Limpieza, servicio y personal, servicios
The criuise we are on is the Amanda Deluxe
Cruise.
The Good - the staffs are friendly and always served with a smile. I'd like to praise our tour manager Ariel specially for her professionalism. She lost her cellphone while trying to keep guest from falling off the bamboo boat. She continued to serve with a smile despite losing a phone that could cost her a month's salary plus vital informations that may not be recoverable.
The bad - the dinner was good. However the French-style portions are not enough for hungry guests after a full day of activities. A side supplememts of fried rice or pizza would be nice for those the guests are still hungry.
The ugly - Rooms are clean, decor is slightly outdated. The worst part is the hotwater for shower. It took around 10 minutes for the water to get hot and the pressure is low. I think this a waste of water resources.
Overall, the tour was enjoyable and can be perfect if my suggestions are implemented.