10/10 Excellent
Hung
Traveled with partner
Apr 14, 2023
Liked: Staff & service, amenities, property conditions & facilities
Phoenix Hotel Ha Long
4.0 star property
4-star hotel near Ha Long Bay
Choose dates to view prices
Photo gallery for Phoenix Hotel Ha Long
Reviews
6.06.0 out of 10
Popular amenities
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Bar
- Laundry
Explore the area
So 1 Phan Boi Chau, To 5, Khu 9, Phuong Bai Chay, Ha Long, Quang Ninh, 200000
- Cái Dăm MarketPlace, Cái Dăm Market2 min walk
- Ha Long Night MarketPlace, Ha Long Night Market10 min walk
- Sun SquarePlace, Sun Square5 min drive
- Haiphong (HPH-Cat Bi)Airport, Haiphong (HPH-Cat Bi)44 min drive
Room options
View all photos for Deluxe Twin Room
Deluxe Twin Room
- 258 sq ft
- Sleeps 2
- 2 Large Twin Beds
View all photos for Family Room, 3 Bedrooms
Family Room, 3 Bedrooms
- City view
- 377 sq ft
- 1 bedroom
- Sleeps 3
- 3 Large Twin Beds
View all photos for Deluxe Double Room, 1 Bedroom
Deluxe Double Room, 1 Bedroom
- City view
- 344 sq ft
- Sleeps 2
- 1 King Bed
About the neighborhood
Ha Long
Bai Chay stay.You'll be steps from Cái Dăm Market and within a 10-minute walk of Ha Long Night Market with a stay at this Bai Chay hotel. Also, Ha Long Bay is within half a mile (1 km) and Halong Marina Bayzone is within 2 miles (3 km).
What's nearby
- Ha Long Bay - 1 min walk - 0.0 miles
- Cái Dăm Market - 2 min walk - 0.1 miles
- Ha Long Night Market - 10 min walk - 0.6 miles
- Sun Square - 5 min drive - 1.9 miles
- Halong Marina Bayzone - 7 min drive - 1.9 miles
Getting around
- Ga Ha Long Station - 6 min drive
- Haiphong (HPH-Cat Bi) - 49 min drive
Restaurants
- Cua Vàng Hải Sản Nhà Hàng - 10 min walk
- Madam Mai - 8 min walk
- Nhà hàng Thủy Chung - 6 min walk
- Ẩm Thực Làng Chài Hạ Long - 4 min walk
- Sữa Chua Cô Phượng - 6 min walk
About this property
Phoenix Hotel Ha Long
4-star hotel near Ha Long Bay
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at Phoenix Hotel Ha Long. Self parking is free.
Smoking is allowed in designated areas at this 4-star Ha Long hotel.
- 1 building
- 38 guestrooms or units
- 5 levels
- Deli
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Storage area for luggage
- Tour and ticket information
- Concierge
- Terrace
- Smoking in designated areas
- Bar or lounge
- Dining venue
Phoenix Hotel Ha Long offers 38 air-conditioned accommodations with fireplaces and minibars. 25-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
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Property amenities
Family friendly
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Free self parking on site
Food and drink
- A bar/lounge
- A restaurant
- Snack bar/deli
Things to do
- Bicycle rentals
- Scooter/moped rentals
Accessibility
- No elevator
Room amenities
Entertainment
- 25-inch flat-screen TV with cable channels
Bedroom
- Bedsheets provided
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Food and drink
- Electric kettle
- Free bottled water
- Minibar
- Room service
- Tea bags/instant coffee
More
- Air conditioning
- Desk
- Fan
- Fireplace
- Phone
- Soundproofed rooms
Policies
Check-in
Check-in time starts at 2:00 PM
Late check-in subject to availability
Express check-in available
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash. For guests' safety, the property includes a fire extinguisher in each accommodation.
Property is also known as
Phoenix Ha Long
Phoenix Hotel Ha Long Hotel
Phoenix Hotel Ha Long Ha Long
Phoenix Hotel Ha Long Hotel Ha Long
Frequently asked questions
How close is Phoenix Hotel Ha Long to the airport?
Phoenix Hotel Ha Long is 26.1 mi (49-min drive) away from the Haiphong (HPH-Cat Bi) airport, the closest popular airport to the property.
How much does it cost to stay at Phoenix Hotel Ha Long?
As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at Phoenix Hotel Ha Long on Apr 4, 2026 start from $24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Phoenix Hotel Ha Long have an airport shuttle?
Phoenix Hotel Ha Long offers an airport shuttle 24 hours a day, on request, for a charge.
How close is Phoenix Hotel Ha Long to the beach?
This hotel is 2.4 mi (7-min drive) from Bai Chay Beach and 5.6 mi (15-min drive) from Tuan Chau Beach. Don't forget your sunscreen!
Does Phoenix Hotel Ha Long offer free breakfast?
Phoenix Hotel Ha Long does not offer free breakfast.
Is there a casino at Phoenix Hotel Ha Long?
No, there is no casino at this hotel.
What time is check-in at Phoenix Hotel Ha Long?
Check-in begins at 2:00 PM.
Is there free parking at Phoenix Hotel Ha Long?
This hotel offers free self parking.
Does Phoenix Hotel Ha Long have a pool?
Phoenix Hotel Ha Long does not have a pool.
Does Phoenix Hotel Ha Long have a restaurant?
Yes, there is a restaurant on site.
Does Phoenix Hotel Ha Long have a spa?
There are no spa services available at this hotel.
How close is Phoenix Hotel Ha Long to downtown Ha Long?
Phoenix Hotel Ha Long is 4 mi away from Ha Long.
Phoenix Hotel Ha Long Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 3 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
4.0/10
Cleanliness
5.4/10
Staff & service
10/10
Amenities
6.8/10
Property conditions & facilities
Reviews
2/10 Terrible
jeremy
Traveled with group
Apr 8, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Très moyen
Personnel incompétent
jeremy
Stayed 1 night in Mar 2025
6/10 Okay
Philipp
Traveled with family
Nov 26, 2019
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Philipp
Stayed 3 nights in Nov 2019