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Phoenix Hotel Ha Long

4.0 star property
4-star hotel near Ha Long Bay

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Photo gallery for Phoenix Hotel Ha Long

Property entrance
Breakfast, lunch, dinner served; local and international cuisine
Exterior
Minibar, desk, soundproofing, free WiFi
Reception

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
So 1 Phan Boi Chau, To 5, Khu 9, Phuong Bai Chay, Ha Long, Quang Ninh, 200000
  • Place, Cái Dăm Market
    ‪2 min walk‬
  • Place, Ha Long Night Market
    ‪10 min walk‬
  • Place, Sun Square
    ‪5 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪44 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Room amenity

Deluxe Twin Room

  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Exclusive Double Room, City View

Exclusive Double Room, City View | Room amenity

Exclusive Double Room, City View

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, 3 Bedrooms

Family Room, 3 Bedrooms | Minibar, desk, soundproofing, free WiFi

Family Room, 3 Bedrooms

  • 377 sq ft
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom | Room amenity

Deluxe Double Room, 1 Bedroom

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

Minibar, desk, soundproofing, free WiFi

Superior Double or Twin Room

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 King Bed

About the neighborhood

Ha Long

Bai Chay stay.A stay at this Bai Chay hotel places you steps from Cái Dăm Market and within a 5-minute walk of Ha Long Bay. Also, Ha Long Night Market is within half a mile (1 km) and Sun Square is within 3 miles (5 km).

What's nearby

  • Ha Long Bay - 1 min walk - 0.0 miles
  • Cái Dăm Market - 2 min walk - 0.1 miles
  • Ha Long Night Market - 10 min walk - 0.6 miles
  • Sun Square - 5 min drive - 1.9 miles
  • Bai Chay Beach - 6 min drive - 2.1 miles

Getting around

  • Ga Ha Long Station - 6 min drive
  • Haiphong (HPH-Cat Bi) - 49 min drive

Restaurants

  • ‪Madam Mai - ‬8 min walk
  • ‪Cafe 86 - ‬9 min walk
  • ‪Cua Vàng Hải Sản Nhà Hàng - ‬10 min walk
  • ‪Sữa Chua Cô Phượng - ‬6 min walk
  • ‪Nhà hàng Thủy Chung - ‬6 min walk

About this property

Phoenix Hotel Ha Long

4-star hotel near Ha Long Bay
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at Phoenix Hotel Ha Long. Self parking is free.

Smoking is allowed in designated areas at this 4-star Ha Long hotel.

  • 1 building
  • 38 guestrooms or units
  • 5 levels
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Phoenix Hotel Ha Long offers 38 air-conditioned accommodations with fireplaces and minibars. 25-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

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Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Scooter/moped rentals

Accessibility

  • No elevator

Room amenities

Entertainment

  • 25-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Fan
  • Fireplace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash.

Property is also known as

Phoenix Ha Long
Phoenix Hotel Ha Long Hotel
Phoenix Hotel Ha Long Ha Long
Phoenix Hotel Ha Long Hotel Ha Long

Frequently asked questions

How close is Phoenix Hotel Ha Long to the airport?

Phoenix Hotel Ha Long is 26.1 mi (49-min drive) away from the Haiphong (HPH-Cat Bi) airport, the closest popular airport to the property.

Does Phoenix Hotel Ha Long have an airport shuttle?

Phoenix Hotel Ha Long offers an airport shuttle 24 hours a day, on request, for a charge.

How close is Phoenix Hotel Ha Long to the beach?

This hotel is 2.4 mi (7-min drive) from Bai Chay Beach and 5.6 mi (15-min drive) from Tuan Chau Beach. Don't forget your sunscreen!

Does Phoenix Hotel Ha Long offer free breakfast?

Phoenix Hotel Ha Long does not offer free breakfast.

Is there a casino at Phoenix Hotel Ha Long?

No, there is no casino at this hotel.

What time is check-in at Phoenix Hotel Ha Long?

Check-in begins at 2:00 PM.

Is there free parking at Phoenix Hotel Ha Long?

This hotel offers free self parking.

Does Phoenix Hotel Ha Long have a pool?

Phoenix Hotel Ha Long does not have a pool.

Does Phoenix Hotel Ha Long have a restaurant?

Yes, there is a restaurant on site.

Does Phoenix Hotel Ha Long have a spa?

There are no spa services available at this hotel.

How close is Phoenix Hotel Ha Long to downtown Ha Long?

Phoenix Hotel Ha Long is 4 mi away from Ha Long.

Phoenix Hotel Ha Long Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

4.0/10

Cleanliness

5.4/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hung

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Vị trí cực kỳ trung tâm, xung quanh rất nhiều hàng quán ăn ngon, cơ sở vật chất còn mới; phòng nghỉ sạch sẽ yên tĩnh và thoải mái. Nhân viên cũng rất lịch sự và chu đáo. Chắc chắn tôi sẽ quay lại đây.

2/10 Terrible

jeremy

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Très moyen

Personnel incompétent
Stayed 1 night in Mar 2025

6/10 Okay

Philipp

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2019