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Hotel Santander Plaza

3.5 star property
3.5-star hotel near Paseo Cayala

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Photo gallery for Hotel Santander Plaza

Master Suite, Kitchen | In-room safe, free WiFi, bed sheets
Front of property
Free daily full breakfast
Executive Room, Kitchenette | Private kitchenette | Coffee/tea maker
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • Air conditioning

Explore the area

Map
15 Calle 3-52, Zona 10, Guatemala City, Guatemala
  • Oakland Mall
    ‪10 min walk‬
  • U.S. Embassy in Guatemala
    ‪16 min walk‬
  • La Aurora Zoo
    ‪17 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

Room options

View all photos for Executive Room, Kitchenette

Executive Room, Kitchenette | In-room safe, free WiFi, bed sheets

Executive Room, Kitchenette

  • City view
  • 366 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Kitchenette

Junior Suite, 2 Double Beds, Kitchenette | In-room safe, free WiFi, bed sheets

Junior Suite, 2 Double Beds, Kitchenette

  • City view
  • 420 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite, Kitchen

Master Suite, Kitchen | In-room safe, free WiFi, bed sheets

Master Suite, Kitchen

  • City view
  • 614 sq ft
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Guatemala City

Zona 10 stay.At this Zona 10 hotel, you'll be within a 5-minute walk of Plaza Fontabella Shopping Center and Gran Centro Los Próceres. Avenida La Reforma and Avia Mall are also within half a mile (1 km).

What's nearby

  • Oakland Mall - 10 min walk - 0.5 miles
  • Embassy of Mexico in Guatemala - 14 min walk - 0.8 miles
  • U.S. Embassy in Guatemala - 16 min walk - 0.9 miles
  • La Aurora Zoo - 17 min walk - 0.9 miles
  • Paseo Cayala - 5 min drive - 2.9 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive

Restaurants

  • ‪Hacienda Real - ‬2 min walk
  • ‪Tanoshii - ‬4 min walk
  • ‪Restaurante La Poza - ‬3 min walk
  • ‪Bajo Fondo Funk Bar - ‬1 min walk
  • ‪El Establo - ‬4 min walk

About this property

Hotel Santander Plaza

3.5-star hotel near Paseo Cayala
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. Hotel Santander Plaza also features tour/ticket assistance, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3.5-star Guatemala City hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 7 levels
  • Built in 1994
  • Full breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Santander Plaza offers 26 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Exterior

Wyndham Garden Guatemala City

  • Hot Tub
  • Breakfast included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,409 reviews
$120 nightly
The price is $146
May 30 - May 31
Total includes taxes and fees
Wyndham Garden Guatemala City

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 2:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • 30-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GTQ 200 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 26 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GTQ 200 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.

Property Registration Number si

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.

Property is also known as

Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Frequently asked questions

How close is Hotel Santander Plaza to the airport?

Hotel Santander Plaza is 2.8 mi (5-min drive) away from the La Aurora Intl. Airport (GUA) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Santander Plaza?

As of May 29, 2025, prices found for a 1-night stay for 2 adults at Hotel Santander Plaza on May 30, 2025 start from $84.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Santander Plaza have an airport shuttle?

Hotel Santander Plaza offers a free airport shuttle, available from 8:00 AM to 2:00 PM at scheduled times.

Does Hotel Santander Plaza offer free breakfast?

Hotel Santander Plaza offers free full breakfast every day from 6:30 AM to 10:00 AM.

Is there a casino at Hotel Santander Plaza?

No, there is no casino at this hotel.

What time is check-in at Hotel Santander Plaza?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Santander Plaza?

This hotel offers free self parking.

Does Hotel Santander Plaza have a pool?

Hotel Santander Plaza does not have a pool.

Does Hotel Santander Plaza have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Santander Plaza have a spa?

There are no spa services available at this hotel.

How close is Hotel Santander Plaza to downtown Guatemala City?

Hotel Santander Plaza is 2.7 mi away from Guatemala City.

Hotel Santander Plaza Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 222 out of 521 reviews
Rating 8 - Good. 171 out of 521 reviews
Rating 6 - Okay. 78 out of 521 reviews
Rating 4 - Poor. 28 out of 521 reviews
Rating 2 - Terrible. 22 out of 521 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Luis, Brooklyn

Liked: Amenities
I like most of the service
Stayed 1 night in Apr 2025

8/10 Good

Michele

Stayed 1 night in Feb 2025

2/10 Terrible

Elizabeth, ashton

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, temporarily noisy

Was upgraded to a 2-room suite, which was a lovely space. Kitchen, nice bathroom, a balcony! However, despite being on the 7th floor, tiny ants found my wrapped snacks in about an hour. Also, major construction across the street from 7am to 11pm nightly (a new hotel?), so bring earplugs if you're a light or day sleeper. Breakfast was delicious, with a nice assortment of entrees (eggs, french toast, pancakes, etc) and lots of fruit and breads. Location was good, many restaurants within a 10-minute walk. The front desk called a driver to take me ($8) to La Aurora Zoo(excellent zoo), and i felt very safe walking alone back to the hotel (about a mile) afterwards. Will be a much more pleasant stay once construction next block is finished.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bryan

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Oct 2024

8/10 Good

Juan C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Monica, Fort Morgan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the Hotel and the staff specially the dining room staff, and breakfast is delicious. I didn’t like the shower, the shower head spilled water all over the floor and I didn’t like the towels they were stained and look dirty
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near airport, good stay, great breakfast

My flight landed 45minutes late, but the shuttle driver was kind to wait and we managed to find each other outside the arrivals terminal.One night stay, room was good, could use some washcloths in bathroom. Next to a busy street, but noise was low. However, I awoke to exhaust fumes from cars & trucks, despite being on the 4th floor. Breakfast was included and wonderful! Choices included omelets, pancakes, french toast, and came with juice, coffee, rolls, and lots of fruit. Be advised that the restaurant is only open for breakfast, but there are lots of places to eat in the neighborhood. The price for my room was fair, and I would stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Shaun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value with a convenient location

I stayed the evening with my wife prior to an international flight departure. Staff very friendly, room clean & adequate. Airport shuttle and included breakfast weren't available considering our early departure.
Stayed 1 night in Jan 2025

6/10 Okay

Ana

Traveled with family
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2024

10/10 Excellent

Moisés

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plaza Santander, good place to stay and enjoy very good.
Stayed 1 night in Dec 2024

10/10 Excellent

JOHAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 6 nights in Oct 2024

10/10 Excellent

Monica, Fort Morgan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the hotel but the room cleaning wasn’t good, the towels were stained and they didn’t let coffee, soap o bath math in our room some days, we have to call and request them
Stayed 4 nights in Nov 2024

10/10 Excellent

Marielena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Hector, Gaithersburg

Stayed 3 nights in Sep 2024

10/10 Excellent

Fran

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms. Easy parking. Close to many restaurants and airport. Shuttle too.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert, MINNEAPOLIS

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location of this hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Javier, Canoga Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Herberth antonio

Stayed 2 nights in Sep 2024

10/10 Excellent

Manuel

Very clean, staff was great. The breakfast was awesome and delicious. I’ll be back soon.
Stayed 7 nights in May 2024

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was good
Stayed 1 night in Sep 2024

10/10 Excellent

Yasmin

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected. The room was clean and very comfortable. Bed was great! They were amazing and let us store luggage while we did a 2 night trip to Tikal. Everyone that worked there was helpful and nice. 2 blocks to a shopping center that has many eating options.
Stayed 1 night in Aug 2024