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Master Gramado Hotel

Property class: 3.5
Family-friendly 3.5-star hotel near Gramado Covered Street

Choose dates to view prices

Photo gallery for Master Gramado Hotel

A multi-story hotel with a brick facade, multiple balconies, and a well-lit entrance.
A hotel dining area with multiple tables, chairs, and a buffet counter with various food items.
A poolside area with lounge chairs, an umbrella, and a view of the water.
A stone pathway surrounded by lush greenery and trees, leading to a building with a red facade.
A spacious lobby with multiple seating areas, a reception desk, and a shoe store in the background.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Rua Carlos Lengler Filho, 103, Planalto, Gramado, RS, 95675-056
  • Place, Gramado Central Avenue
    ‪11 min walk‬
  • Place, Mini Mundo
    ‪13 min walk‬
  • Place, Gramado Covered Street
    ‪16 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪86 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a nightstand, a lamp, and a window with curtains.

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Twin Room

A hotel room with two beds, a wardrobe, a bedside table with a phone, and a wall-mounted light fixture.

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room Superior

A hotel room with two beds, a nightstand, a lamp, and a window with curtains.

Twin Room Superior

  • 215 sq ft
  • Sleeps 2

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, an air conditioning unit, and a window with curtains.

Superior Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

A hotel room with a bed, a desk with a chair, a small table, and a TV. There is a closet and a door leading to another room.

Superior Double Room

7.4 out of 10
Good
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Superior)

A hotel room with two single beds, a nightstand with a phone, and wall-mounted lights.

Family Room (Superior)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

A panoramic view through a window, featuring a mountainous landscape with dense forest coverage and a clear sky.

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Especial)

A hotel room with three beds, a glass table, and wall-mounted lamps.

Family Room (Especial)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premier Room

A modern living room with a flat-screen TV, a dining area with a table and chairs, and a large window with curtains.

Premier Room

  • Mountain view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

A hotel room with a large bed, bedside lamps, a nightstand, a chair, and a window with curtains.

Junior Room

  • Mountain view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

A hotel room with two single beds, a sofa, and a wooden headboard.

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Accessible

A hotel room with a bed, a desk, two chairs, a television, and a small refrigerator.

Superior Room, 2 Twin Beds, Accessible

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

A hotel room with two single beds, a wardrobe, a bedside table with a lamp, and a wall-mounted telephone.

Classic Twin Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Gramado

Planalto stay.You'll be steps from Rotula of Flags and within a 10-minute walk of Casa do Colono Market with a stay at this Planalto hotel. Etnias Square and Rua Torta are also within half a mile (1 km).

What's nearby

  • Joaquina Rita Bier Lake - 4 min walk - 0.3 miles
  • Rua Torta - 10 min walk - 0.6 miles
  • Gramado Central Avenue - 11 min walk - 0.6 miles
  • Mini Mundo - 13 min walk - 0.7 miles
  • Gramado Covered Street - 16 min walk - 0.9 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 87 min drive

Restaurants

  • ‪Cantina Pastasciutta - ‬7 min walk
  • ‪Hard Rock Cafe Gramado - ‬11 min walk
  • ‪Il Piacere - ‬6 min walk
  • ‪Hector Pizzaria - ‬4 min walk
  • ‪Maison de la Fondue - ‬10 min walk

About this property

Master Gramado Hotel

Family-friendly 3.5-star hotel near Gramado Covered Street
Master Gramado Hotel offers its guests 2 outdoor swimming pools, a fitness center, a seasonal outdoor pool, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 2207 square feet (205 square meters) and includes a conference center. A rooftop terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Master Gramado Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Colonial Gramado hotel is smoke free.

  • 234 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2207 sq ft of conference space
  • 205 sq m of conference space
  • Built in 2012
  • Buffet breakfast (free)
  • Kid's club (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Beauty salon
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
  • Swim-up bar
Master Gramado Hotel offers 234 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Gramado hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 35 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Gym
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 66 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 110 per night.

Property payment types

Important information

Fees

A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: BRL 35 per day
  • Pet fee: BRL 66 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 110 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Gramado Master Palace

Gramado Master Palace Hotel

Master Palace Hotel

Master Premium Gramado Hotel

Master Premium Hotel

Master Premium Gramado

Master Premium

Master Premium Gramado Brazil

Master Gramado Hotel

Master Gramado Brazil

Frequently asked questions

How close is Master Gramado Hotel to the airport?

Master Gramado Hotel is 40.7 mi (87-min drive) away from the Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) airport, the closest popular airport to the property.

How much does it cost to stay at Master Gramado Hotel?

As of Sep 13, 2026, prices found for a 1-night stay for 2 adults at Master Gramado Hotel on Sep 30, 2026 start from $66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Master Gramado Hotel have an airport shuttle?

Airport shuttle services are not available at Master Gramado Hotel.

Does Master Gramado Hotel offer free breakfast?

Master Gramado Hotel offers free buffet breakfast on weekdays between 7:00 AM and 10:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Master Gramado Hotel?

No, there is no casino at this hotel.

What time is check-in at Master Gramado Hotel?

Check-in start time: 2 PM; Check-in end time: 10 PM.

Is there free parking at Master Gramado Hotel?

Free parking is not available at this hotel. Self parking is available for BRL 35 per day.

Does Master Gramado Hotel have a pool?

Master Gramado Hotel features 2 outdoor pools and a children's pool.

Does Master Gramado Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Master Gramado Hotel have a spa?

There are no spa services available at this hotel.

How close is Master Gramado Hotel to downtown Gramado?

Master Gramado Hotel is 0.5 mi away from Gramado.

Master Gramado Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 501 out of 1000 reviews
Rating 8 - Good. 328 out of 1000 reviews
Rating 6 - Okay. 114 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good cost x benefit
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Poliana

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Samuel

Liked: Cleanliness, staff & service
It was Just ok
Stayed 2 nights in Apr 2023
Verified review

6/10 Okay

Lara Christie

Disliked: Property conditions & facilities
Hotel estava bem cheio , café da manhã lotado , muita criança , muita confusão, com poucos funcionários. Atendente do café da manhã sem controle de mesa .
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Eulalio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno y limpio
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Jorge

Liked: Cleanliness, staff & service
Quarto limpo, próximo do centro, funcionários excelentes, em especial a recepcionista chamada Juliana, muito educada e procura dentro do possível, satisfazer as solicitações dos hospedes. Café da manhã bom. Precisa modernizar
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, com certeza me hospedaria novamente. Excelente café da manhã, bem completo. Quartos limpos. Equipe atenciosa. Estacionamento não utilizei, mas era uma área ampla para acomodar os carros.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surpresa maravilhosa em Gramado, excelente localização, perto de tudo, local seguro, boa infraestrutura, funcionários atenciosos, ótimo café da manhã. Minha filha amou a área kids. Nota 1000.
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Daniela

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Estrutura do banheiro com teto mofado precisando de reforma
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Claudio

Liked: Cleanliness, amenities, property conditions & facilities
Já tomei cafés melhores no próprio Master, a qualidade e a variedade dessa última vez deixou muito a desejar.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recepção excelente
Stayed 6 nights in Apr 2026
Verified review

4/10 Poor

Phillipe Paulo

Disliked: Amenities, property conditions & facilities
Hotel precisando de reforma.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Renata

Liked: Cleanliness
Estava num Congresso e o check in foi tumultuado, com atraso para os eventos, porque foram intransigentes dizendo que as 14:00 era o check in mas o Congresso começava às 13:00. Todos fizeram check in no mesmo horário, tumultuando tudo. Um absurdo a falta de aquecimento no quarto e no auditório. Passei um frio muito desagradável. Hotel antigo demais para o alto valor das tarifas. Com café da manhã limitado.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

GISLAINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, equipe otima e gentil, cafe da manha muito bom!!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

IRANILSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A estadia foi maravilhosa desde ao check in ao check out. O café da manhã era delicioso e os funcionários educados e gentis
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Weslley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O Hotel tem uma ótima estrutura. Porém, alguns detalhes precisam ser observados. O aquecimento do quarto não estava funcionando adequadamente e as duas primeiras noites foram terríveis porque o quarto estava muito frio, devido ao aquecedor desligar no meio da noite. Conseguir cobertores extras foi uma dificuldade e o colchão do quarto 317 precisa ser trocado. Em resumo: 5 diárias, das quais duas delas foram uma experiência terrível.
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Silvia

Liked: Staff & service
Disliked: Cleanliness
Estivemos no hotel pela segunda vez após cerca de dois anos e meio. Na nossa primeira experiência tivemos uma impressão melhor, inclusive recomendamos a hospedagem para amigos que viajaram conosco desta vez. Percebemos, porém, alguns pontos que nos passaram a sensação de que a estrutura e a manutenção poderiam estar mais cuidadas. Nos corredores dos quartos havia cheiro de comida em alguns momentos, e no espaço kids sentimos um odor forte de mofo/chulé. Além disso, o brinquedão aparentava precisar de uma higienização mais frequente, pois nosso filho saiu com a roupa e o cabelo bastante sujos de poeira. Também sentimos falta da interação do mascote Topete no espaço kids. Fomos informados de que isso não aconteceu porque o elevador estava estragado e havia receio de utilizarem as escadas. Entendemos a preocupação com a segurança, mas foi uma situação que acabou decepcionando as crianças. No quarto, ao movermos uma mesa de cabeceira para acomodar nossos pertences, encontramos bastante sujeira atrás do móvel, o que nos passou a impressão de que a limpeza poderia ser mais detalhada. O ar-condicionado também era antigo e bastante barulhento, então preferimos dormir sem utilizá-lo. Como pontos positivos, destacamos o café da manhã que é bem gostoso e o ótimo e rápido atendimento da recepção. Ainda assim, desta vez a experiência não correspondeu às expectativas que tínhamos da nossa primeira estadia.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo maravilhoso, ambiente, os funcionários, a localização.
Stayed 1 night in May 2026
Verified review

8/10 Good

Juliana

Liked: Staff & service
Quarto limpo. Corredor com um pouco de cheiro de umidade. Espaço Kids excelente. Café da manhã bom.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã excelente.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ítalo M P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O café da manhã é muito bom, muito diverso, para todos os gostos, inclusive para intolerantes a lactose e a glúten!
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Para família
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Junior

Liked: Cleanliness, staff & service
Precisa de umas melhorias no demais até deu muito bem
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
O café da manhã é sensacional e o espaço kids maravilhoso, hotel muito completo.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Ana Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é incrível, funcionários simpáticos, limpeza impecável e café da manhã excelente. O único ponto negativo é que o estacionamento é pago (R$35,00 a diária)
Stayed 2 nights in Apr 2026