See all properties

Neptune Resort

3.5 star property
3.5-star hotel near Surfers Paradise Beach

Choose dates to view prices

Photo gallery for Neptune Resort

2 Bedroom Ocean View Penthouse | Living area | 45-inch TV with cable channels
2 Bedroom Ocean View Sub-Penthouse | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
2 Bedroom Ocean View Penthouse | Individually decorated, individually furnished, iron/ironing board
2 Bedroom Apartment | Living area | 45-inch TV with cable channels
Superior Apartment, 1 Bedroom, Garden View | Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
32 Surf Parade, Broadbeach, QLD, 4218
  • Place, The Oasis
    ‪5 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪9 min walk‬
  • Place, The Star Gold Coast
    ‪9 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪23 min drive‬

Room options

View all photos for One Bedroom Apartment

Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

One Bedroom Apartment

  • Sleeps 2

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | 45-inch TV with cable channels

Apartment, 1 Bedroom

9.2 out of 10
Wonderful
(34 reviews)
  • 861 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

Individually decorated, individually furnished, iron/ironing board

2 Bedroom Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 1206 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Ocean View Penthouse

2 Bedroom Ocean View Penthouse | Individually decorated, individually furnished, iron/ironing board

2 Bedroom Ocean View Penthouse

  • 1884 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 1 Bedroom Superior Partial/ Ocean View Apartment

1 Bedroom Superior Partial/ Ocean View Apartment | Balcony view

1 Bedroom Superior Partial/ Ocean View Apartment

9.6 out of 10
Exceptional
(5 reviews)
  • 915 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Ocean View Penthouse

Individually decorated, individually furnished, iron/ironing board

2 Bedroom Ocean View Penthouse

  • Sleeps 5

View all photos for Superior One Bedroom Apartment- low floor

Individually decorated, individually furnished, iron/ironing board

Superior One Bedroom Apartment- low floor

  • Sleeps 2

View all photos for Superior Apartment, 1 Bedroom, Garden View

Superior Apartment, 1 Bedroom, Garden View | Terrace/patio

Superior Apartment, 1 Bedroom, Garden View

9.6 out of 10
Exceptional
(5 reviews)
  • 915 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Ocean View Sub-Penthouse

2 Bedroom Ocean View Sub-Penthouse | Individually decorated, individually furnished, iron/ironing board

2 Bedroom Ocean View Sub-Penthouse

  • 1711 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Superior Apartment

Superior Apartment | Individually decorated, individually furnished, iron/ironing board

Superior Apartment

  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for One-Bedroom Superior Apartment - Ocean View

Individually decorated, individually furnished, iron/ironing board

One-Bedroom Superior Apartment - Ocean View

  • Sleeps 2

View all photos for 2 Bedroom Ocean View Sub-Penthouse

Individually decorated, individually furnished, iron/ironing board

2 Bedroom Ocean View Sub-Penthouse

  • Sleeps 4

View all photos for 2 Bedroom Superior Apartment

Individually decorated, individually furnished, iron/ironing board

2 Bedroom Superior Apartment

  • Sleeps 4

View all photos for Two Bedroom Apartment

Individually decorated, individually furnished, iron/ironing board

Two Bedroom Apartment

  • Sleeps 4

About the neighborhood

Gold Coast

Oceanside stay.Within a 10-minute walk of this Broadbeach hotel, you'll find Pacific Fair Shopping Centre and The Star Gold Coast. Surfers Paradise Beach and Cavill Avenue are also within 3 miles (5 km).

What's nearby

  • Pacific Fair Shopping Centre - 3 min walk - 0.2 miles
  • The Oasis - 5 min walk - 0.3 miles
  • Kurrawa Beach - 5 min walk - 0.3 miles
  • Gold Coast Convention and Exhibition Centre - 9 min walk - 0.5 miles
  • The Star Gold Coast - 9 min walk - 0.5 miles

Getting around

  • Broadbeach South Light Rail Station - 3 min walk
  • Varsity Lakes Station - 19 min drive
  • Coolangatta Airport (OOL) - 32 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪No Name Lane Espresso - ‬1 min walk
  • ‪Sumo Japanese - ‬7 min walk
  • ‪Hideaway Kitchen & Bar - ‬2 min walk
  • ‪Boost Juice - ‬7 min walk

About this property

Neptune Resort

3.5-star hotel near Surfers Paradise Beach
There's a coffee shop/cafe on site. Public spaces have free WiFi. As a guest of Neptune Resort, you'll find an outdoor pool, an outdoor tennis court, a hot tub, and a steam room. A fitness center, a terrace, and barbecue grills are also featured at Neptune Resort. Free self parking is available.

This 3.5-star Gold Coast hotel is smoke free.

  • 35 guestrooms or units
  • 9 levels
  • Built in 1997
  • Towels for the beach
  • Poolside lounge chairs
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Coffee shop
Neptune Resort offers 35 accommodations with washers/dryers and hair dryers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers.

This Gold Coast hotel provides complimentary wireless Internet access. Cable television is provided. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

Similar properties

Outdoor pool, sun loungers
Synergy Broadbeach
  • Pool
  • Hot tub
  • Kitchen
  • Washer
4.4 out of 5, Excellent, 1,182 reviews
Synergy Broadbeach

Property amenities

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Outdoor pool
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 45-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.53 percent for credit card payments
The front desk is open Monday to Friday (8:30 AM – 5:00 PM), Saturday to Sunday (8:30 AM – 2:00 PM), and Sunday to Monday (9:00 AM – noon)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 2.53 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. The property is professionally cleaned.

WiFi is provided up to 500 MB per guestroom, per stay.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Neptune Broadbeach
Neptune Resort
Neptune Resort Broadbeach
Neptune Resort Broadbeach, Gold Coast
Neptune Resort Hotel
Neptune Resort Broadbeach
Neptune Resort Hotel Broadbeach

Frequently asked questions

How close is Neptune Resort to the airport?

Neptune Resort is 17.3 mi (32-min drive) away from the Coolangatta Airport (OOL) airport, the closest popular airport to the property.

Does Neptune Resort have an airport shuttle?

Airport shuttle services are not available at Neptune Resort.

How close is Neptune Resort to the beach?

This hotel is a short 5-minute walk from Kurrawa Beach and 10-minute walk from Mermaid Beach. Don't forget your sunscreen!

Does Neptune Resort offer free breakfast?

Neptune Resort does not offer free breakfast.

Is there a casino at Neptune Resort?

No, there is no casino at this hotel, but The Star Gold Coast (6-min walk) is nearby.

What time is check-in at Neptune Resort?

Check-in start time: 2 PM; Check-in end time: anytime.

Is there free parking at Neptune Resort?

This hotel offers free self parking.

Does Neptune Resort have a pool?

Neptune Resort features an outdoor pool.

Does Neptune Resort have a restaurant?

Neptune Resort is home to Tom's Cafe, which features light fare.

Does Neptune Resort have a spa?

There are no spa services available at this hotel.

How close is Neptune Resort to downtown Gold Coast?

Neptune Resort is 1.2 mi away from Gold Coast.

Neptune Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 352 out of 670 reviews
Rating 8 - Good. 226 out of 670 reviews
Rating 6 - Okay. 67 out of 670 reviews
Rating 4 - Poor. 19 out of 670 reviews
Rating 2 - Terrible. 6 out of 670 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, comfortable room with good facilities.
Stayed 4 nights in Oct 2025

10/10 Excellent

Robyn Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. We stayed in a quality apartment that had everything we needed. Great pool, spa, gym at resort. Easy walking distance to shopping, restaurants, trams and buses. Highly recommended.
Stayed 7 nights in Sep 2025

10/10 Excellent

Olivera

Stayed 4 nights in Sep 2025

10/10 Excellent

Jeannine, Kelowna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located for beach, shopping and dining options. Literally a 3 minute walk to the beach, diagonally across from Pacific Fair Shopping Centre, and surrounded by food/ dining options, including Toms downstairs which was great for breakfast/ lunch and coffee. Staff friendly and helpful, free secure parking and the building itself felt safe, I would stay here again.
Stayed 8 nights in Sep 2025

6/10 Okay

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to tram and buses which were directly across the road. Pacific Fair and Oasis shopping centres close by. Very noisy with traffic noise from the main road all day and night even with the windows shut. Staff very helpful and friendly.
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Stayed 3 nights in Aug 2025

10/10 Excellent

Colin

Traveled with partner
Liked: Amenities
Great location and excellent facility.Parking was so good with plenty of room.Room was clean, huge bed was very comfortable.Highly recommend.
Stayed 6 nights in Sep 2025

8/10 Good

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fan above the stove needs fixing as it barely sucks up the cooking smells . Twin beds pushed together doesn't make a queen especially if one bed is lower than the other
Stayed 16 nights in Aug 2025

10/10 Excellent

Tracey

Stayed 3 nights in Sep 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

6/10 Okay

Angela

Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2025

6/10 Okay

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The apartment itself was very nice, clean, spacious & well appointed, the pool area very nice & the overall property well maintained, however the noise from the constant traffic, all around you, just meters from the apartment was unbearable. Balcony doors remained closed, and the balcony could not be enjoyed. Less than a relaxing experience. A certain staff member was not welcoming, understanding or friendly. Manager Brett was very nice & personable.
Stayed 6 nights in Sep 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great apartment and location.
Stayed 4 nights in Aug 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Kathryn

Stayed 3 nights in Aug 2025

10/10 Excellent

Judith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming helpful and very comfortable

Great service!
Stayed 3 nights in Aug 2025

10/10 Excellent

Bridget

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great location- perfect for a long stay, close to Pacific Fair and Broadbeach South Tram Station. Clean and tidy apartment.
Stayed 23 nights in Jul 2025

8/10 Good

Angelique

Traveled with group
Liked: Staff & service, amenities
This property is good value for money, and within walking distance of the convention centre, Pacific Fair shopping centre, and lots of eateries/restaurants. The room had a well-equipped kitchen which made our stay a lot more comfortable. There is a small step into the bathroom (so watch your toes) Nice to NOT have a minibar. Would be happy to return to stay here again.
Stayed 6 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay, handy to everything we required.
Stayed 9 nights in Jul 2025

10/10 Excellent

Damion

Stayed 6 nights in Jul 2025

6/10 Okay

Christopher

Liked: Staff & service
Stayed 2 nights in Jul 2025

2/10 Terrible

Chloe

Business traveler
Disliked: Staff & service
Stayed 4 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, property conditions & facilities
Great room, good view and nice staff.
Stayed 3 nights in Jun 2025