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Cititel Express Penang

Property class: 3
3-star hotel near KOMTAR

Choose dates to view prices

Photo gallery for Cititel Express Penang

Interior
Family Room | Minibar, in-room safe, desk, laptop workspace
Lobby
Front of property
Shower, free toiletries, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View in a map
123, Lebuh Noordin, George Town, 10300
  • Place, 1st Avenue Mall
    ‪2 min walk‬
  • Place, KOMTAR
    ‪3 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪10 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, laptop workspace

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4
  • Free WiFi

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Queen Room Non smoking

Minibar, in-room safe, desk, laptop workspace

Standard Queen Room Non smoking

  • Sleeps 2
  • Free WiFi

View all photos for Superior Twin Room Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room Non Smoking

  • Sleeps 2
  • Free WiFi

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About the neighborhood

George Town

Downtown George Town stay.With a stay at this Downtown George Town hotel, you'll be steps from KOMTAR and Hin Bus Depot Art Centre. 1st Avenue Mall and Prangin Mall are also within half a mile (1 km).

What's nearby

  • 1st Avenue Mall - 2 min walk - 0.1 miles
  • Hin Bus Depot Art Centre - 2 min walk - 0.1 miles
  • KOMTAR - 3 min walk - 0.2 miles
  • Chit Tiau Lor Ban San - 7 min walk - 0.4 miles
  • Georgetown UNESCO Historic Site - 10 min walk - 0.6 miles

Getting around

  • Penang Sentral - 28 min drive
  • Penang Intl. Airport (PEN) - 15 min drive

Restaurants

  • ‪Wembley Café - ‬1 min walk
  • ‪Lobby Lounge - ‬2 min walk
  • ‪Chang Leong Nanyang Coffee - ‬2 min walk
  • ‪Cafe Jen - ‬2 min walk
  • ‪Teow Chew Restaurant 潮州饭店 - ‬2 min walk

About this property

Cititel Express Penang

3-star hotel near KOMTAR
As a guest of Cititel Express Penang, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi. Cititel Express Penang also features dry cleaning/laundry services, a front-desk safe, and an elevator. Self parking is free.
  • 234 guestrooms or units
  • 22 levels
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
Cititel Express Penang offers 234 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This George Town hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
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The price is $44
Apr 30 - May 1
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV with cable/satellite channels

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

Property is also known as

Cititel Express Penang Hotel George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel George Town

Frequently asked questions

How close is Cititel Express Penang to the airport?

Cititel Express Penang is 10.5 mi (15-min drive) away from the Penang Intl. Airport (PEN) airport, the closest popular airport to the property.

How much does it cost to stay at Cititel Express Penang?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Cititel Express Penang on May 4, 2026 start from $46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cititel Express Penang have an airport shuttle?

Airport shuttle services are not available at Cititel Express Penang.

How close is Cititel Express Penang to the beach?

This hotel is 7.4 mi (26-min drive) from Batu Ferringhi Beach and 7.5 mi (28-min drive) from Tanjung Bungah Beach. Don't forget your sunscreen!

Does Cititel Express Penang offer free breakfast?

Cititel Express Penang does not offer free breakfast.

Is there a casino at Cititel Express Penang?

No, there is no casino at this hotel.

What time is check-in at Cititel Express Penang?

Check-in begins at 3:00 PM.

Is there free parking at Cititel Express Penang?

This hotel offers free self parking.

Does Cititel Express Penang have a pool?

Cititel Express Penang does not have a pool.

Does Cititel Express Penang have a spa?

There are no spa services available at this hotel.

How close is Cititel Express Penang to downtown George Town?

Cititel Express Penang is 0.4 mi away from George Town.

Cititel Express Penang Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 125 out of 380 reviews
Rating 8 - Good. 174 out of 380 reviews
Rating 6 - Okay. 44 out of 380 reviews
Rating 4 - Poor. 24 out of 380 reviews
Rating 2 - Terrible. 13 out of 380 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Kadiman

Stayed 1 night in Jan 2026

8/10 Good

RAJENDRAN

Liked: Cleanliness, staff & service
clean room. Staff friendly..
Stayed 3 nights in Jan 2026

10/10 Excellent

Patrick

Stayed 1 night in Jan 2026

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service
courteous staff and clean and tidy
Stayed 2 nights in Jan 2026

8/10 Good

Patrick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and small room, nice staff, good location and value.
Stayed 2 nights in Dec 2025

10/10 Excellent

LEE YANG

Compact clean room, friendly helpful front desk, name Karthy.
Stayed 1 night in Dec 2025

10/10 Excellent

becky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the view is very good! The staff are very helpful, I enjoy staying in this hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 4 nights in Nov 2025

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable. I love the water rifill station. Feels more eco friendly compared to other hotels. Location was excellent, lots of great food options around.
Stayed 3 nights in Nov 2025

6/10 Okay

Pankaj, Hamden

room was ok, hotel is dated
Stayed 2 nights in Nov 2025

10/10 Excellent

Chiu Yen

Liked: Cleanliness, staff & service
Clean room, nice shower products
Stayed 1 night in Nov 2025

10/10 Excellent

HOW KEONG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
parking is ok
Stayed 1 night in Nov 2025

8/10 Good

Herly

Traveled with family
Liked: Staff & service, property conditions & facilities
The staff is really good
Stayed 5 nights in Oct 2025

10/10 Excellent

Mong

Stayed 3 nights in Oct 2025

10/10 Excellent

Cher Ping, Singapore

Stayed 2 nights in Jul 2025

8/10 Good

gulshan

Liked: Property conditions & facilities
Disliked: Staff & service
Only thing, the staff never greets or acknowledge the guest
Stayed 2 nights in Oct 2025

10/10 Excellent

Leonice, Nipomo

Stayed 3 nights in Oct 2025

10/10 Excellent

Jack NG BOON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast ok staff polite
Stayed 3 nights in Oct 2025

8/10 Good

Kwok Tim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Choong Wah, Singapore

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out was efficiently done. Staff is polite and understanding. Room is clean. Had a very pleasant stay. Will definitely come again when in Penang.
Stayed 5 nights in Aug 2025

8/10 Good

Ks

Stayed 4 nights in Jun 2025

8/10 Good

Ks

Stayed 4 nights in Jun 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good, room is a bit small
Stayed 1 night in May 2025

6/10 Okay

Victor

Liked: Cleanliness, staff & service
Overall good, room is a bit small for 2 person
Stayed 3 nights in May 2025

6/10 Okay

Joey, Puchong

Traveled with family
Liked: Staff & service, amenities
I've previously enjoyed my stay at the Ipoh Cititel Express, so I decided to stay at the George Town branch. A little bit disappointed at the condition of my room, you can tell that while the room has indeed been refurbished, it is starting to show signs of wear. The towel railing in the bathroom is falling apart. The wallpaper is peeling. The air-conditioning may need servicing. The parking elevator always has a smell. And the towels also has a peculiar odour, making me question the hotel's cleanliness protocol. I also wouldn't recommend this hotel for light sleepers, as the walls, windows and doors are not at all soundproof. On top of being able to hear all the noise from the street level, I could hear the opposite room's early morning cellphone alarm which unfortunately rang for hours. If you do stay here, please stay as far away from the elevators as possible. As for everything else - reception was fine and courteous if a little clumsy during the check in process. Parking was straightforward and fairly easy to access. Rooms are a little bit tiny, but is adequate for a solo stay. Rooms are also equipped with most basic necessities, including kettle, mini fridge, hair dryer, towels, slippers, mugs, TV. The hotel is right opposite a mall. A bunch of eateries and cafes, 7-11, are all easily accessible by foot. Fairly central location and you can get to most of the famous spots easily. Overall, your mileage may vary. For me, this place is just fine, could have been better.
Stayed 3 nights in May 2025