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Citadines Connect Georgetown Penang

4.0 star property
4-star hotel near KOMTAR

Choose dates to view prices

Photo gallery for Citadines Connect Georgetown Penang

Garden
50-inch Smart TV with satellite channels, TV
Down comforters, in-room safe, individually decorated
Reception
Down comforters, in-room safe, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
No. 202 Lebuh Noordin, George Town, Penang, 10300
  • KOMTAR
    ‪2 min walk‬
  • Penang Times Square
    ‪3 min walk‬
  • Swettenham Pier Cruise Terminal
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Loft, 2 Bedrooms

Down comforters, in-room safe, individually decorated

Deluxe Loft, 2 Bedrooms

  • City view
  • 947 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Executive Studio

Down comforters, in-room safe, individually decorated

Executive Studio

  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio (with View)

Down comforters, in-room safe, individually decorated

Executive Studio (with View)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio

Down comforters, in-room safe, individually decorated

Classic Studio

  • City view
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms

Down comforters, in-room safe, individually decorated

Executive Room, 2 Bedrooms

  • City view
  • 366 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Deluxe Room, Multiple Beds

Down comforters, in-room safe, individually decorated

Deluxe Room, Multiple Beds

  • City view
  • 312 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Studio, 2 Twin Beds

Deluxe Studio, 2 Twin Beds | Down comforters, in-room safe, individually decorated

Deluxe Studio, 2 Twin Beds

  • City view
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio

Deluxe Studio | Down comforters, in-room safe, individually decorated

Deluxe Studio

  • City view
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio, 2 Twin Beds

Shower, free toiletries, hair dryer, slippers

Executive Studio, 2 Twin Beds

  • City view
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 2 Twin Beds

Down comforters, in-room safe, individually decorated

Studio, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Executive Twin

Down comforters, in-room safe, individually decorated

Studio Executive Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Executive With View

Down comforters, in-room safe, individually decorated

Studio Executive With View

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe Twin At Block B

Down comforters, in-room safe, individually decorated

Studio Deluxe Twin At Block B

  • Sleeps 2
  • 2 Twin Beds

View all photos for Two-Bedroom Executive Room

Down comforters, in-room safe, individually decorated

Two-Bedroom Executive Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed OR 1 Double Bed and 1 King Bed

View all photos for 2 Bedroom Deluxe Loft At Block B

Down comforters, in-room safe, individually decorated

2 Bedroom Deluxe Loft At Block B

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Studio Deluxe At Block B

Down comforters, in-room safe, individually decorated

Studio Deluxe At Block B

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive

Down comforters, in-room safe, individually decorated

Studio Executive

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Twin

Down comforters, in-room safe, individually decorated

Studio Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Classic

Down comforters, in-room safe, individually decorated

Studio Classic

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Double At Block B

Down comforters, in-room safe, individually decorated

Deluxe Room Double At Block B

  • Sleeps 4
  • 2 King Beds

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About the neighborhood

George Town

City center stay.With a stay at this Downtown George Town hotel, you'll be steps from KOMTAR and Hin Bus Depot Art Centre. 1st Avenue Mall and Penang Times Square are also within half a mile (1 km).

What's nearby

  • KOMTAR - 2 min walk - 0.1 miles
  • Penang Times Square - 3 min walk - 0.2 miles
  • 1st Avenue Mall - 3 min walk - 0.2 miles
  • Swettenham Pier Cruise Terminal - 3 min drive - 1.5 miles
  • Gurney Drive - 3 min drive - 1.5 miles

Getting around

  • Penang Sentral - 26 min drive
  • Penang Intl. Airport (PEN) - 26 min drive

Restaurants

  • Starbright Coffee
  • ‪Matcho Cafe - ‬2 min walk
  • ‪Lobby Lounge - ‬3 min walk
  • ‪Four Leaves Bakery - ‬3 min walk
  • ‪Kirin Sushi 麟。日式料理 - ‬2 min walk

About this property

Citadines Connect Georgetown Penang

4-star hotel near KOMTAR
Citadines Connect Georgetown Penang offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Citadines Connect Georgetown Penang also features multilingual staff, a garden, and an elevator.

This 4-star George Town hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 2 levels
  • Built in 2022
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
Citadines Connect Georgetown Penang offers 143 air-conditioned accommodations with safes and slippers. Each accommodation is individually furnished and decorated. Beds feature down comforters. 50-inch Smart televisions come with satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This George Town hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Malay

Similar properties

Interior entrance

JEN Penang Georgetown by Shangri-La

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,002 reviews
$67 nightly
The price is $75
Jun 9 - Jun 10
Total includes taxes and fees
JEN Penang Georgetown by Shangri-La

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 35 for adults and MYR 19.50 for children

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch smart TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MYR 500 per accommodation, per night
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 35 for adults and MYR 19.50 for children
  • Pet fee: MYR 500 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citadines Connect Georgetown Penang Hotel
Citadines Connect Georgetown Penang George Town
Citadines Connect Georgetown Penang Hotel George Town

Frequently asked questions

How close is Citadines Connect Georgetown Penang to the airport?

Citadines Connect Georgetown Penang is 10.8 mi (26-min drive) away from the Penang Intl. Airport (PEN) airport, the closest popular airport to the property.

How much does it cost to stay at Citadines Connect Georgetown Penang?

As of May 24, 2025, prices found for a 1-night stay for 2 adults at Citadines Connect Georgetown Penang on Jun 2, 2025 start from $82.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Citadines Connect Georgetown Penang have an airport shuttle?

Airport shuttle services are not available at Citadines Connect Georgetown Penang.

How close is Citadines Connect Georgetown Penang to the beach?

This hotel is 7.7 mi (28-min drive) from Batu Ferringhi Beach and 7.8 mi (30-min drive) from Tanjung Bungah Beach. Don't forget your sunscreen!

Does Citadines Connect Georgetown Penang offer free breakfast?

Free breakfast isn’t provided at Citadines Connect Georgetown Penang, but continental breakfast is offered for a fee of MYR 35 for adults and MYR 19.50 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Citadines Connect Georgetown Penang?

No, there is no casino at this hotel.

What time is check-in at Citadines Connect Georgetown Penang?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Citadines Connect Georgetown Penang?

Free parking is not available at this hotel.

Does Citadines Connect Georgetown Penang have a pool?

Citadines Connect Georgetown Penang features an outdoor pool.

Does Citadines Connect Georgetown Penang have a spa?

There are no spa services available at this hotel.

How close is Citadines Connect Georgetown Penang to downtown George Town?

Citadines Connect Georgetown Penang is 0.4 mi away from George Town.

Citadines Connect Georgetown Penang Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 31 out of 67 reviews
Rating 8 - Good. 23 out of 67 reviews
Rating 6 - Okay. 8 out of 67 reviews
Rating 4 - Poor. 3 out of 67 reviews
Rating 2 - Terrible. 2 out of 67 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would recommend this hotel

Great location, breakfast is average but good enough to start the day. Photos of the swimming pool can be deceiving as the pool is in the shade during the afternoon
Stayed 5 nights in Feb 2025

8/10 Good

Vasily

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff, quick check in and check out procedure. Small parking behind hotel, we were lucky to take last lot available. Overall good place to stay, second time staying there already.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kian Kwok

Stayed 2 nights in Dec 2024

6/10 Okay

MASAHIRO

隣の部屋のシャワーの音が聞こえる
Stayed 3 nights in Dec 2024

10/10 Excellent

Lorenzo

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, room comfort
Great location!
Stayed 7 nights in Aug 2024

10/10 Excellent

Thi

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Glen

Average stay

It was an average stay - reception staff could have been a bit more friendly! Doorman and housekeeping staff were great. Amenities in the room could be improved - it would be nice to have had some water waiting for me in the room when I arrived. Instead I had to go into the corridor and fill up a jug for myself. Also no iron or ironing board, which was frustrating. I think the biggest issue I had was the breakfast - probably the worst breakfast I have ever had at a hotel. Chaotic, terrible quality of food. Thankfully I had added breakfast on to my booking when I arrived - so after the first morning I requested a refund for the remaining days. It was truly a terrible breakfast - I’d really recommend they improve this!
Stayed 4 nights in Dec 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Major bus hub (Komtar) nearby. GAMA center right outside. Complementary espresso (machine). Large room (2nd floor). Water refill & microwave on each floor. Work friendly.
Stayed 7 nights in Nov 2024

10/10 Excellent

Prem Raj

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Heather Joy

Traveled with partner
Liked: Cleanliness, amenities
From our welcome at check-in through to our final day, our 12 day stay at Cittadines Connect Georgetown was a pleasure. The spacious foyer with plenty of seating options and coffee on hand, set the tone for our very comfortable King room. Buffet breakfasts were enjoyable with plenty of options. All staff were very courteous, friendly and helpful. I definitely recommend this hotel!
Stayed 11 nights in Nov 2024

10/10 Excellent

Jia Yuan Janet

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Decent size, clean and has nearby mall. Many food options.
Stayed 2 nights in Aug 2024

10/10 Excellent

Serina

Traveled with group
Liked: Cleanliness, room comfort
very pleasant stay , will be back again
Stayed 3 nights in Aug 2024

10/10 Excellent

Triena

Liked: Cleanliness, room comfort

Excellent!

Starting with a warm welcome by staff on arrival and check-in, our stay was perfect. Location is convenient and within walking distance of local food, supermarket and shopping mall. The exquisite black and white tiles on the footpath along the entrance of the hotel are reminiscent of the heritage of Penang. . Tea and coffee are available free of charge in the lobby at all times. The room is spacious, well designed, and very clean with daily service. It is well lit for reading or putting on makeup! There is a long wall mirror — perfect for the ladies. Filtered drinking water is free flow.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Susanna

Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Adnan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Tang

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We arrive around 2:30pm. The official check-in time is 3:00pm…. However, we cannot get in to the room until 3:25pm. As compared with other hotels, they always give me early check-in. It is very unreasonable and the receptionist cannot give me an apology ! I found them they even impolite and impatient! The pronunciation of the receptionists are very poor and you can’t hear what they say. But, the most important is that they think that their English is very excellent ! I said pardon and spoke slowly please, they show me a poker face ! Btw, the hardware of the hotel is excellent and new. Location is good and you can easily access to local food stall and shopping mall nearby. The surrounding environment is also perfect in GeorgeTown … Quiet, Beautiful and Clean. I think the hotel manager MUST re-train the receptionists or fire them ! Otherwise, they will spoil the reputation of the hotel !
Stayed 2 nights in Jul 2024

8/10 Good

Jahan Parvez

Stayed 2 nights in Jun 2024

10/10 Excellent

Ka

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Convenient location
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Jeffery

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Irene

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check-in and check-out was seamlessly fast and efficient. Room is clean. Overall property is clean and very good service staff in the entire property in particular Dhur and Joe. They are so helpful and extend the extra miles to even check for us luggage storage at the airport and at Queensbay Mall
Stayed 2 nights in Apr 2024

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, room comfort
The staff were very friendly and approachable. The swimming pool and gym was dencent and clean. The only shortfall is complimentary bottles of water in the room.
Stayed 3 nights in Mar 2024

10/10 Excellent

Hui Mei Athelyna Jasmine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024