4/10 Malo
Thao (Trisha) N.
7 jul. 2023
No le gustó: Limpieza
Nice house but not getting what we paid for. Don’t rent, ruin your family vacation with frustration
There were many ants inside the house which made the experience terrible. Ants were in the kitchen, dinning room, bedrooms and even in bathrooms. My family kept getting bit in every single room! The house had dirt and spider webs at many places, making us have to wipe. This was BAD property management.
Also, the elevator was not operating after successfully using it a few times. Contacted property management on first day and they sent in a maintenance guy to spray the ants and check the elevator. The guy told us that the elevator had issues and needed to contact the owner or property management. Then, the property management person sent us a text saying that the owner contacted his contractor and NO ETA yet. So, we waited until the next day. After the first spray, we still saw ants in the kitchen and bedrooms; tried to contact the property management again but this time they ignored us. WTH! Since we got bit by ants we decided to leave a night before our checkout time. We also had to carry my mom on a wheel chair down the stairs. We have video and pictures to show upon request. Before we left, we texted them and let them know but it looked like they ignored our message again.
The ants (video and pics can be shown upon request), dirt, spider webs are not acceptable. DO NOT RECOMMEND THIS PROPERTY DUE TO BAD AND UNPROFESSIONAL MANAGEMENT.
Thao (Trisha) N.
Se hospedó 3 noches en julio de 2023