4/10 Malo
Martha M.
30 jul. 2025
Responsive management but unable to leave positive review.
Unfortunately, I am unable to leave a more positive review.I booked this rental for 6 people after confirming with management in advance that the unit included a sofa bed and could comfortably sleep 6. However, upon arrival, I discovered that the unit only sleeps 5. The first bedroom has a king bed, and the second bedroom has a full bed and a twin. The sofa in the living room is not a pull-out, despite being told otherwise. I contacted management immediately, and while they did respond and brought an inflatable sofa bed the next day, this was not the setup I was led to expect.Additionally, the air conditioning was not working upon arrival. Management was responsive and had someone come out the next day in the late afternoon to fix it.While I appreciate that management was reachable and did respond to concerns, the inaccuracies in the listing and the delayed resolution of the issues affected our stay. For these reasons, I’m unable to give a more favorable review.
Martha M.
Se hospedó 8 noches en julio de 2025