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Hotel Santa Croce

2.0 star property
Tuscan hotel near Piazza Santa Croce

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Family Apartment, Multiple Beds, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board
Economy Double Room, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board
Breakfast buffet
Front of property
Economy Double Room, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
Via Bentaccordi 3, Florence, FI, 50122
  • Place, Piazza della Signoria
    ‪2 min walk‬
  • Place, Uffizi Gallery
    ‪3 min walk‬
  • Place, Piazza del Duomo
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪19 min drive‬

Room options

View all photos for Triple Room

Triple Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 161 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Economy Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Queen Bed, City View, Annex Building

Standard Apartment, 1 Queen Bed, City View, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Apartment, 1 Queen Bed, City View, Annex Building

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, Multiple Beds, Annex Building

Family Apartment, Multiple Beds, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Family Apartment, Multiple Beds, Annex Building

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Classic Apartment, 1 Queen Bed with Sofa bed, Annex Building

Classic Apartment, 1 Queen Bed with Sofa bed, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Classic Apartment, 1 Queen Bed with Sofa bed, Annex Building

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Apartment, Multiple Beds, Annex Building

Executive Apartment, Multiple Beds, Annex Building | Private kitchen

Executive Apartment, Multiple Beds, Annex Building

  • 409 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Economy Double Room, Annex Building

Economy Double Room, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Economy Double Room, Annex Building

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Annex Building

Standard Triple Room, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Triple Room, Annex Building

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Florence

City center stay.At this Historic Centre of Florence hotel, you'll be within a 5-minute walk of Piazza Santa Croce and Piazza della Signoria. Arno River and Uffizi Gallery are also within half a mile (1 km).

What's nearby

  • Piazza della Signoria - 2 min walk - 0.1 miles
  • Uffizi Gallery - 3 min walk - 0.2 miles
  • Piazza del Duomo - 5 min walk - 0.3 miles
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.4 miles
  • Ponte Vecchio - 7 min walk - 0.4 miles

Getting around

  • San Marco University Tram Stop - 15 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 18 min walk
  • Florence Airport, Peretola (FLR) - 36 min drive

Restaurants

  • ‪Ditta Artigianale - ‬2 min walk
  • ‪Boccadama - ‬2 min walk
  • ‪Note Di Vino - ‬1 min walk
  • ‪Panetteria e Stuzzicheria De Neri - ‬2 min walk
  • ‪FrancescoVini - ‬1 min walk

About this property

Hotel Santa Croce

Tuscan hotel near Piazza Santa Croce
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Hotel Santa Croce. Parking is available for a fee.

This Tuscan-style Florence hotel is smoke free.

  • 1 building
  • 10 guestrooms or units
  • 4 levels
  • Built in 1600
  • Deli
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • No smoking on site
  • Bar or lounge
Hotel Santa Croce offers 10 accommodations with safes and hair dryers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 30 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Private wine tours
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 30 per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. This property uses eco-friendly cleaning products.

Property Registration Number IT048017A1LOFLX2EH

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Croce
Santa Croce Hotel Florence
Santa Croce Hotel Florence
Hotel Santa Croce Hotel
Hotel Santa Croce Florence
Hotel Santa Croce Hotel Florence

Frequently asked questions

How close is Hotel Santa Croce to the airport?

Hotel Santa Croce is 6.2 mi (36-min drive) away from the Florence Airport, Peretola (FLR) airport, the closest popular airport to the property.

Does Hotel Santa Croce have an airport shuttle?

Airport shuttle services are not available at Hotel Santa Croce.

Does Hotel Santa Croce offer free breakfast?

Hotel Santa Croce does not offer free breakfast.

Is there a casino at Hotel Santa Croce?

No, there is no casino at this hotel.

What time is check-in at Hotel Santa Croce?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Hotel Santa Croce?

Free parking is not available at this hotel. Valet parking is available for EUR 30 per day.

Does Hotel Santa Croce have a pool?

Hotel Santa Croce does not have a pool.

Does Hotel Santa Croce have a spa?

There are no spa services available at this hotel.

How close is Hotel Santa Croce to downtown Florence?

Hotel Santa Croce is 0.2 mi away from Florence.

Hotel Santa Croce Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 213 out of 425 reviews
Rating 8 - Good. 150 out of 425 reviews
Rating 6 - Okay. 44 out of 425 reviews
Rating 4 - Poor. 14 out of 425 reviews
Rating 2 - Terrible. 4 out of 425 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason, Fallbrook

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mario and the staff were incredibly accommodating. We were helped from the minute we stepped into the doors of the lobby till we checked out 8 days later. Traveling internationally can be intimidating but Hotel Santa Croce put all the uneasiness I had being in a foreign land with my wife and son to rest. I will return to Italy and I will absolutely stay here again.
Stayed 8 nights in Oct 2025

10/10 Excellent

Jayanth Bangalore

Stayed 1 night in Oct 2025

10/10 Excellent

catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property, it was only my husband and myself, the room we had was not kid friendly but I’m sure they have good accommodations for families. This was close to everything our room was in another building but it was right near the hotel office. I would definitely go back to Florence and would stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was wonderful!
Stayed 4 nights in Oct 2025

8/10 Good

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Positive of this property is location. It’s very close to major attractions. Staff is very friendly. Negative is the size of the room and specifically shower. There was barely any room to turn around while standing in the shower. Not sure if all the showers are like that, we were on the first floor. Another issue was noise. There was lot of noise from the outside street and also from the people running inside the building. Air conditioner wasn’t cooling enough, was shutting off every few minutes. Overall, it was a positive experience with some negative.
Stayed 2 nights in Sep 2025

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, close to everything and the hotel staff were amazing and so helpful. Will highly recommend to friends and family if they travel to Florence. We were sad to leave. ❤️
Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Simone is one of the best in the business. Kind. Accomodating. Professional. Anticipates every need. Really, one of the best that I have encountered in 40+ years of travel experience. Hyperbole? Maybe. But certainly well-deserved. Bravo, Simone, there is a special place waiting for you in the afterlife! Mike Sanislo
Stayed 2 nights in Sep 2025

8/10 Good

Judy

Traveled with partner
Liked: Cleanliness, staff & service
Perfect location small room staff great friendly helpful
Stayed 4 nights in Sep 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, amenities
Helpful
Stayed 5 nights in Aug 2025

10/10 Excellent

Guy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great location, walking distance to all the attractions
Stayed 4 nights in Sep 2025

4/10 Poor

Brenda, HENDERSON

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Benamir

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location that is close to major attractions in Florence
Stayed 2 nights in Aug 2025

10/10 Excellent

James, Prince George

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind. The hotel is older, but very clean. The location is right in the middle of the touristy parts of Florence. The breakfast is basic. We heard no noise the whole time -- it was a peaceful place.
Stayed 4 nights in Jun 2025

10/10 Excellent

Maitte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! A true gem right in the middle of everything. The staff is super friendly and professional, especially Gabriel. They go the extra mile to please and provide useful tips and guidance. Will definitely return hopefully soon!
Stayed 3 nights in Jul 2025

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay! It was incredibly easy to walk anywhere in Florence. The owner Gabrielle was extremely hospitable. The room was small be very comfortable and very clean most importantly the AC worked!! The breakfast was very good. I would definitely stay again!
Stayed 8 nights in Jul 2025

8/10 Good

Arshak

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
The location is great. The check in process is very thoughtful and caring as they take time to map your location and points of interest. They really compensate for being a 2 star hotel with their customer service. Being in the historic district, they can’t have modern amenities like an elevator and other conveniences. If you’re staying in the heat of the summer, don’t leave your screenless windows open overnight, the mosquitoes will eat you alive.
Stayed 2 nights in Jun 2025

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very conveniently located and close to everything! Staff were incredibly helpful. Apartment was spacious, clean, and mostly quiet (there were some nights where there were loud people walking around). Highly recommend!
Stayed 5 nights in Jun 2025

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really liked the location; it was quieter and less hectic but still close to all the main sites. The staff were lovely and friendly. The concierge sat down with us when we arrived with a map and showed us where the main attractions and several family style restaurants. The breakfast had many options and all the cappuccino you wanted.
Stayed 4 nights in Jun 2025

10/10 Excellent

LISA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a historic building and gives easy access to all the main attractions, restaurants etc. We had great communication from the hotel and all staff were very friendly and helpful. The room was clean and tidy. Shower was smaller than usual, but had good water pressure and maintained a stable temperature. Would definitely stay here again if we return to Florence.
Stayed 6 nights in Jun 2025

10/10 Excellent

Maia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Had the Annex Building Room, so had a huge suite. Hotel was in amazing location from all the tourist attractions.
Stayed 2 nights in May 2025

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location. Owners and staff were exceptional. Quaint.
Stayed 2 nights in May 2025

10/10 Excellent

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and staff

Staff are incredibly helpful. Gabriel and Mario do a great job running this hotel. We notified them about a leaking shower hose and it was fixed the same day.
Stayed 5 nights in May 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In The Heart of Florence

The owners of this hotel were exceptionally nice. Very warm, helpful, kind. The location is right in the middle of everything. The building is a historic building from the 1400’s Is it a luxury hotel? No, it is a place to sleep and explore from or return to for a nap without having to take a taxi. But the staff made you feel cared for. I would definitely stay here again.
Off to see the sites!
Just around the corner from the hotel.
My girls singing out the window of the hotel.
Stayed 2 nights in May 2025