Hotel Santa Croce

2.0 star property
Tuscan hotel near Piazza Santa Croce

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Photo gallery for Hotel Santa Croce

Breakfast area
Standard Apartment, 1 Queen Bed, City View, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board
Family Apartment, Multiple Beds, Annex Building | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Standard Apartment, 1 Queen Bed, City View, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board
Standard Apartment, 1 Queen Bed, City View, Annex Building | Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Via Bentaccordi 3, Florence, FI, 50122
  • Uffizi Gallery
    ‪3 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Ponte Vecchio
    ‪7 min walk‬
  • Florence (FLR-Peretola)
    ‪12 min drive‬

Room options

Economy Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Apartment, Multiple Beds, Annex Building

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Standard Triple Room, Multiple Beds, Annex Building

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Executive Apartment, Multiple Beds, Annex Building

  • 409 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

Economy Double Room, 1 Double Bed, Annex Building

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Apartment, 1 Queen Bed, City View, Annex Building

9.0 out of 10
Wonderful
(4 reviews)
  • 301 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Classic Apartment, 1 Queen Bed with Sofa bed, Annex Building

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Florence

City center stay.At this Historic Centre of Florence hotel, you'll be within a 5-minute walk of Piazza Santa Croce and Piazza della Signoria. Arno River and Uffizi Gallery are also within half a mile (1 km).

What's nearby

  • Piazza della Signoria - 2 min walk - 0.1 miles
  • Uffizi Gallery - 3 min walk - 0.2 miles
  • Piazza del Duomo - 5 min walk - 0.3 miles
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.4 miles
  • Ponte Vecchio - 7 min walk - 0.4 miles

Getting around

  • San Marco University Tram Stop - 15 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 18 min walk
  • Florence Airport, Peretola (FLR) - 33 min drive

Restaurants

  • ‪Note Di Vino - ‬1 min walk
  • ‪Berberè - ‬3 min walk
  • ‪Ditta Artigianale - ‬2 min walk
  • ‪Il Toscanaccio - ‬2 min walk
  • ‪Café San Firenze - ‬2 min walk

About this property

Hotel Santa Croce

Tuscan hotel near Piazza Santa Croce
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Hotel Santa Croce.

This Tuscan-style Florence hotel is smoke free.

  • 1 building
  • 10 guestrooms or units
  • 4 levels
  • Built in 1600
  • Deli
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • No smoking on site
  • Bar or lounge
Hotel Santa Croce offers 10 accommodations with safes and hair dryers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Private wine tours
  • TV in common areas

Accessibility

  • Hardwood flooring in room
  • No elevator

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 25 per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. This property uses eco-friendly cleaning products.

Property Registration Number IT048017A1LOFLX2EH

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Croce
Santa Croce Hotel Florence
Santa Croce Hotel Florence
Hotel Santa Croce Hotel
Hotel Santa Croce Florence
Hotel Santa Croce Hotel Florence

Frequently asked questions

How close is Hotel Santa Croce to the airport?

Hotel Santa Croce is 6.3 mi (33-min drive) away from the Florence Airport, Peretola (FLR) airport, the closest popular airport to the property.

Does Hotel Santa Croce have an airport shuttle?

Airport shuttle services are not available at Hotel Santa Croce.

Does Hotel Santa Croce offer free breakfast?

Hotel Santa Croce does not offer free breakfast.

Is there a casino at Hotel Santa Croce?

No, there is no casino at this hotel.

What time is check-in at Hotel Santa Croce?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Hotel Santa Croce?

Free parking is not available at this hotel.

Does Hotel Santa Croce have a pool?

Hotel Santa Croce does not have a pool.

Does Hotel Santa Croce have a spa?

There are no spa services available at this hotel.

How close is Hotel Santa Croce to downtown Florence?

Hotel Santa Croce is 0.2 mi away from Florence.

Hotel Santa Croce Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 201 out of 410 reviews
Rating 8 - Good. 148 out of 410 reviews
Rating 6 - Okay. 44 out of 410 reviews
Rating 4 - Poor. 13 out of 410 reviews
Rating 2 - Terrible. 4 out of 410 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Had the Annex Building Room, so had a huge suite. Hotel was in amazing location from all the tourist attractions.
Stayed 2 nights in May 2025

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location. Owners and staff were exceptional. Quaint.
Stayed 2 nights in May 2025

10/10 Excellent

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and staff

Staff are incredibly helpful. Gabriel and Mario do a great job running this hotel. We notified them about a leaking shower hose and it was fixed the same day.
Stayed 5 nights in May 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In The Heart of Florence

The owners of this hotel were exceptionally nice. Very warm, helpful, kind. The location is right in the middle of everything. The building is a historic building from the 1400’s Is it a luxury hotel? No, it is a place to sleep and explore from or return to for a nap without having to take a taxi. But the staff made you feel cared for. I would definitely stay here again.
Off to see the sites!
Just around the corner from the hotel.
My girls singing out the window of the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this small, but super convenient hotel. The staff: amazing, friendly and super helpful. Walked everywhere from here and super safe area. Will definitely recommend it too all of our friends and family. Very basic, but exactly what you need to stay in this amazing city.
Stayed 1 night in Nov 2024

10/10 Excellent

Claire

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! We stayed in the 4 person room with my two small children and it was perfect. Spacious, clean, comfy beds, bet convenient to everything. Very welcoming and helpful staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough good things about our stay at the Hotel Santa Croce. The staff was very welcoming and informative. The history of the hotel itself was fascinating. Our breakfasts in the morning were delicious. The location was perfect for us. Thank you so very much for such an awesome visit!

10/10 Excellent

Elizabeth, Pleasant Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the darling annex apartment. Upon check-in, the staff offered a welcome drink, took us outside to point out the notable historical landmarks in the neighborhood, and made us feel at home. They were gracious and practiced the art of hospitality. We look forward to staying at H. Santa Croce again!
Stayed 2 nights in Sep 2024

10/10 Excellent

DYLAN

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Eliot

Traveled with partner
Liked: Amenities
Everything, from the staff, to the rooms, breakfast, value for money, great host, they couldn’t do enough for you, I will definitely be going back.
Stayed 4 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful service and convenient location

Hotel staff was wonderful and the property is in a convenient location for exploring Florence. Our only issue was the room A/C was not cool enough given the weather (it was 100 F). Would absolutely love to revisit this hotel in any other season
Stayed 1 night in Jul 2024

10/10 Excellent

Amber, Shamokin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this historic hotel was a memorable experience! While it lacks the amenities of a modern hotel (as we expected), we appreciated the charming glimpse into history it provided. The location was superb, and the staff were lovely and attentive, adding many small extra touches that made our stay special.
Stayed 1 night in Jul 2024

10/10 Excellent

HIDEAKI, TAMA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During the period of PITTI UOMO, good accommodation for me. It takes 20 min by walk to go to the event and there are many nice restaurants. Also supermarket, Conad. This time I selected a type of apartment style that was good for me to cook and stay as my home. Front staff were good for the guests. I’ll book next my trip here.
Stayed 4 nights in Jun 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
This is a clean hotel with lovely staff. It is also in a very beautiful area of Florence. The rooms are modest in size and furnishings. Also you should note that there is no elevator. If you are looking for a very well kept hotel and OK with a small room this is your place.
Stayed 6 nights in Jun 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough positives about this place. The people are so kind and helpful. Location is fantastic and local restaurants are outstanding. We will be back! 💕
Stayed 3 nights in May 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Mario, Gabriele and staff make sure you are comfortable and happy, and that you're welcome in their 'home.'
Stayed 2 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best little hotel

Excellent small hotel right in the center of Florence. Mario and Gabriel are the best hosts you can ever imagine!! The shower is the only setback::: it’s very small. But the breakfasts are huge and delicious.. and the Cappuccino….
Stayed 7 nights in Apr 2024

10/10 Excellent

William, Parkland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the apartment room adjacent from the hotel. The room was spacious and in good condition. The staff was always super helpful and welcoming. Great place to stay in the historical center.
Stayed 6 nights in Mar 2024

8/10 Good

andrea ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A family run business. Very clean hotel and attentive staff. Only downside was being on the third floor and no lift. Other than that it was a great place to stay. Internet worked well. Gabriel makes a mean coffee.
Stayed 7 nights in Mar 2024

10/10 Excellent

YI

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 Brothers running a hotel. We weren’t expecting much from a little hotel in Florence but when we walked in we were greeted by 2 of the nicest hosts we’ve ever come across in our travels. They will make sure you have coffee, they will make sure you have a great day ahead of you. No itinerary? They have a map with all the main spots and are happy to encourage you to see the city. No dinner plans? They know a couple good spots for you to check out. Overall they were kind and warm and made us feel like they wanted us to have a good time. They could be ambassadors and in fact I thought of them as such. The hotel is located next Michelangelo’s childhood home ( 1 for history) While the rooms are small they are clean and comfortable (who stays in bed all day in Florence anyway?) You’re in the heart of the city so anywhere you wanted to go is 20 minutes walking. Unless you want to splurge for a “fancier” hotel because you can, LOOK NO FURTHER. TLDR: Great Location, Even Better Staff

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every employee went above and beyond to make our stay enjoyable. Never saw so many people making sure you were taken care of. Excellent location. They partner with a garage so if you have a car they will park it for you. Great price and breakfast included.
Stayed 2 nights in Oct 2023

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a small apartment in the auxiliary building just steps from the main office. Complete with kitchenette, microwave, kettle and stove top cooking with all necessary dishes and utensils, it met all our needs. The staff were very friendly and truly helpful. We would stay there again without hesitation.
Stayed 2 nights in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great small hotel in Florence

Hotel Santa Croce is a fine little hotel in Florence. It is centrally located near everything. The room was small but typical for a small European hotel. The bed was very comfortable and everything you need is provided. It is very clean. The breakfast is simple continental style but more than adequate, and the staff will make you as many delicious cappuccinos as you desire. The staff including owners Mario and Gabriel are wonderful; very accommodating, helpful and knowledgeable. We very much enjoyed our stay there and would not hesitate to stay here again if we returned to Florence.
Stayed 5 nights in Oct 2023

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023