Book a hotel near Punta Molas Lighthouse, Cozumel

"Visited to celebrate our anniversary and left thoroughly underwhelmed. The property is old and carries a persistent musty smell throughout. Our room had visible molds on the white curtains, closet were very musty, room was persistently humid, with slippery floors and an air conditioning unit that simply didn’t work. Mind you we actually booked Excellence Exclusive Club, which I’d strongly advise against. The only real difference is access to one additional restaurant and bar. The exclusive pool is ironically worse than the main pool, and there’s no pool bar — which defeats the purpose entirely. The beach was poorly maintained and had an unpleasant odor that made it difficult to enjoy. A real shame for a beach resort. Also we there were vendors who were trying to sell stuffs at the beach. Food across the property was mediocre at best — I’d rate most dining options 4 to 5 out of 10. The one exception was Spice Asian Cuisine, which was genuinely good and deserves an 8/10. We specifically mentioned we were celebrating our anniversary. The “special treatment” amounted to a banner on the door, two roses, and a card at dinner. No personal touch, no effort — just a token gesture. The staff were friendly, and that’s the nicest thing I can say. We came here to try something different. We won’t be coming back"

"Upon checking into the hotel, we immediately encountered a serious issue: the bed in our room was infested with bed bugs. This created a highly uncomfortable and unacceptable situation. We were forced to contact housekeeping, who had to spray the room and change the bedding—not once, but twice—during our stay. This significantly disrupted our experience and caused understandable concern for our health and safety. In addition to this, the hotel’s pool facilities were not properly maintained. The pool was in an unsanitary condition and remained closed for two of the three days of our stay. This was particularly disappointing, as access to the pool was one of the amenities we specifically looked forward to. We have photographs documenting the condition of the pool and would be happy to provide them upon request. We also rented a cabana on the beach side. We were the only ones who paid. Everyone else just laid in the other cabanas without paying or the staff advice to do so. Unfortunately, this experience fell far below those expectations."

"Resort is nice! Stuff are very nice and helpful! Family-friendly place. Pools are nice! Food is ok. I would really recommend to clean a rooms a bit more- doors, bath tub, floor in the bathroom, sink. Also- not a single show in a whole week! Karaokes- almost every day🙈. "

"we stayed at Jungala Hotel, Great property, the rooms are spacious and clean, hotel has daily shows at the Mexican town, forgot what is called, the water park was awesome, our kids had a blast. Melani our concierge went above and beyond to make our stay superior, she really stand out and made the difference. Would definitely come back. "

"The property was dated but well kept. The rooms were clean and the views were awesome. The choice of food was limited, though the drinks were great. "

"Best place to stay and restaurans are awesome. Beach area is awesome"