Cozumel Palace - All-Inclusive

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Where to?

Dates

May 2026

June 2026

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Free WiFi

Explore the area

Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600

Place, Dolphinaris
‪5 min walk‬
Place, Stingray Beach
‪11 min walk‬
Place, Plaza Punta Langosta
‪16 min walk‬
Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
‪7 min drive‬

Room options

Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Ocean View Suite - Kids & Teens Stay Free

Wonderful

Ocean view
581 sq ft
1 bedroom
Sleeps 5
1 King Bed OR 2 Double Beds
Free WiFi

Superior Loft Suite

Sleeps 6
Free WiFi

Superior Honeymoon Room

Sleeps 2
Free WiFi

Superior Honeymoon Suite Ocean Front- King Size Bed

Wonderful

Ocean view
581 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free

Sea view
829 sq ft
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds
Free WiFi

Superior Ocean View Suite - Book 4 nights, get 2 free in Punta Cana

Ocean view
581 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds
Free WiFi

Villa Three Bedroom Suite

3 bedrooms
Sleeps 10
1 King Bed and 4 Double Beds
Free WiFi

Superior Two Bedroom Presidential Suite Ocean View

Sleeps 6
Free WiFi

Villa Cozumel (3 Bedrooms)

Sleeps 10
Free WiFi

Three Bedroom Villa Suite

Sleeps 10
Free WiFi

Superior Oceanfront Suite

Sleeps 4
Free WiFi

Superior Oceanfront Suite - Kids & Teens Stay Free

Wonderful

Ocean view
581 sq ft
1 bedroom
Sleeps 5
1 King Bed OR 2 Double Beds
Free WiFi

Superior Ocean View Suite

Sleeps 4
Free WiFi

Superior Loft Suite - Kids & Teens Stay Free

Exceptional

Sea view
827 sq ft
1 bedroom
Sleeps 6
1 King Bed and 2 Double Beds
Free WiFi

About the neighborhood

Cozumel

Colonos Cuzamil stay.Within a 15-minute walk of this Colonos Cuzamil property, you'll find Palacio Municipal and Stingray Beach. Plaza Punta Langosta and Punta Langosta Cruise Terminal are also within 2 miles (3 km).

What's nearby

Dolphinaris - 5 min walk - 0.3 miles
Palacio Municipal - 10 min walk - 0.5 miles
Stingray Beach - 11 min walk - 0.6 miles
Plaza Punta Langosta - 16 min walk - 0.9 miles
San Miguel Church - 3 min drive - 1.4 miles

Getting around

Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

‪Monkey Bar - ‬1 min walk
‪Chilangos - ‬11 min walk
‪Subway - ‬10 min walk
‪Restaurant Los Girasoles - ‬1 min walk
‪El Xec - ‬9 min walk

About this property

Cozumel Palace - All-Inclusive

4.5-star beach property with 3 outdoor pools

Cozumel Palace - All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Cozumel Palace - All-Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. You'll have access to the outdoor pool at a partner property. A complete renovation of Cozumel Palace - All-Inclusive was completed in March 2025.

This 4.5-star Cozumel property is smoke free.

1 building

169 guestrooms or units

5 levels

4 dining venues

2 bars or lounges

Full breakfast (free)

Deli

Kid's club (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Umbrellas for the pool

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Terrace

Garden

Gift shop

Beauty salon

Newspapers in lobby (free)

Onsite shopping

Bellhop

Elevator

No smoking on site

Coffee shop

Bar by the pool

Swim-up bar

Cozumel Palace - All-Inclusive offers 169 accommodations with indoor private hot tubs and free minibar items. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Awe-Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Private beach, white sand, beach umbrellas, beach towels

On private beach
Pool
Spa
Pet friendly

$301 nightly

May 26 - May 27

Total with taxes and fees

Property amenities

Family friendly

3 outdoor pools
Arcade/game room
Children's pool
Free children's club
Laundry facilities
Mini-fridge
Playground
Snack bar/deli
Soundproofed rooms

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transportation

No onsite parking available
24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

Free full breakfast available daily 7:00 AM to 11:30 AM
2 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli

Things to do

3 outdoor pools
Arcade/game room
Children's pool
Evening entertainment
Free children's club
Full-service spa
Health club
Outdoor pool (guest access)
Playground
Scuba diving
Shopping
Snorkeling

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator (43 inch wide door)
Wheelchair accessible (may have limitations)

Room amenities

Entertainment

40-inch LED TV with premium cable/satellite channels
iPod dock

Bedroom

Blackout drapes
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Jetted bathtub
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Food and drink

24-hour room service
Espresso maker
Free bottled water
Free stocked minibar
Mini-fridge

Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board
Laptop-compatible safe
Phone
Separate sitting area
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 61 per person (roundtrip)
Airport shuttle fee per child: USD 61 (roundtrip), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Cozumel

Cozumel All Inclusive

Cozumel Palace

Cozumel Palace All Inclusive

Palace Cozumel

Cozumel Palace Hotel Cozumel

Cozumel Palace Resort

Palace Hotel Cozumel

Plaza Las Glorias Cozumel

Cozumel Palace All Inclusive All-inclusive property

Cozumel Inclusive inclusive p

Cozumel Inclusive Inclusive

Cozumel Palace All Inclusive Cozumel

Cozumel Palace All Inclusive All-inclusive property

Cozumel Palace All Inclusive All-inclusive property Cozumel

Frequently asked questions

How close is Cozumel Palace - All-Inclusive to the airport?

Cozumel Palace - All-Inclusive is 2.9 mi (10-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Cozumel Palace - All-Inclusive?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at Cozumel Palace - All-Inclusive on Jun 13, 2026 start from $545, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cozumel Palace - All-Inclusive have an airport shuttle?

Cozumel Palace - All-Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 61 per person, roundtrip.

How close is Cozumel Palace - All-Inclusive to the beach?

This property is 10.5 mi (21-min drive) from San Francisco Beach and 8 mi (18-min drive) from Paradise Beach. Don't forget your sunscreen!

Does Cozumel Palace - All-Inclusive offer free breakfast?

Cozumel Palace - All-Inclusive offers free full breakfast every day from 7 AM to 11:30 AM.

Is there a casino at Cozumel Palace - All-Inclusive?

No, there is no casino at this property.

What time is check-in at Cozumel Palace - All-Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Cozumel Palace - All-Inclusive?

Free parking is not available at this property.

Does Cozumel Palace - All-Inclusive have a pool?

Cozumel Palace - All-Inclusive features 3 outdoor pools and a children's pool.

Does Cozumel Palace - All-Inclusive have a restaurant?

Cozumel Palace - All-Inclusive is home to Bugambilias, which features Mexican cuisine.

Does Cozumel Palace - All-Inclusive have a spa?

Pamper yourself with a day at Awe-Spa, where you can enjoy deep-tissue massages, aromatherapy, and facials.

How close is Cozumel Palace - All-Inclusive to downtown Cozumel?

Cozumel Palace - All-Inclusive is 1.9 mi away from San Miguel.

Cozumel Palace - All-Inclusive Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

10/10 Excellent

Roxzan

Mar 18, 2026

Stayed 3 nights in Mar 2026

10/10 Excellent

Michael

Traveled with partner

Feb 12, 2026

Liked: Cleanliness, amenities, property conditions & facilities

We enjoyed the entire experience so much we became members! Recommend Palace Resorts!

Stayed 7 nights in Jan 2026

10/10 Excellent

Jessica

Traveled with family

Feb 8, 2026

Liked: Cleanliness, property conditions & facilities

We booked a loft suite and it was the perfect room for us—two boys 10/14. Room was clean and serviced twice daily. Staff was friendly. Food was great. Resort walkable to dolphin experience and shops.

Stayed 5 nights in Feb 2026

6/10 Okay

Butch

Feb 5, 2026

Stayed 3 nights in Jan 2026

8/10 Good

Zephorah

Traveled with partner

Feb 5, 2026

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

The staff was excellent, very focused on customer service. The “resort” wasn’t exactly as it was described a lot smaller and more like a hotel however the trip was relaxing. I wouldn’t compliment the food, it was rather on the cheap side and seemed like it was a lot of frozen food rather than made to order. The friendly nature of the people and the cleanliness made up for a lot. However I would not be a return customer

Stayed 1 night in Feb 2026

6/10 Okay

Ashley

Traveled with family

Feb 5, 2026

I recently stayed at the Cozunel Palace Hotel and unfortunately, my experience did not meet my expectations. The room cleanliness was subpar; I found hairs on the towels, floor, and sheets, which was quite disappointing. Additionally, the staff at the kids' club was not welcoming or professional. They made inappropriate comments to the parents of children, suggesting that they need to educate their kids better when addressing typical child behavior. This attitude was completely out of line. Furthermore, the hotel itself felt outdated and in need of renovation. Overall, I was disappointed with my stay and would not recommend this hotel based on my experience

Stayed 2 nights in Jan 2026

8/10 Good

daniel ray

Traveled with family

Feb 4, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The resort itself was first class, all of the staff was amazing, super friendly, clean, and professional. The food was absolutely amazing everywhere we went and was definitely not a disappointment for an all-inclusive resort. The rooms were very nice very clean and accommodating. Wish there was a little more nighttime entertainment or things to do especially on a cloudy or rainy day. We stayed for six nights and had an amazing time. ALAN was our favorite guy there who was so friendly and helpful and brought us drinks faster than we could drink them. But everyone there was just as kind and courteous. Would definitely return here. Only downside was there was no beach, but we knew that upfront.

Stayed 6 nights in Jan 2026

10/10 Excellent

William

Traveled with partner

Jan 27, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room was always clean and it was the Best staff i've ever experienced.

Stayed 3 nights in Jan 2026

10/10 Excellent

John Morgan, Bay Village

Jan 22, 2026

Stayed 10 nights in Sep 2025

8/10 Good

Steve

Jan 15, 2026

Stayed 6 nights in Jan 2026

10/10 Excellent

Jennifer

Jan 14, 2026

Stayed 6 nights in Dec 2025

10/10 Excellent

greg

Traveled with family

Jan 10, 2026

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and safe place for kids

Stayed 3 nights in Jan 2026

10/10 Excellent

Kiley

Traveled with family and small children, Traveled with group, Traveled with family

Jan 6, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great food and great staff! Property was very clean!

Every meal and beverage seemed to be made with intention to please!

One of the yummy desserts from the coffee shop!

This resort went over the top for New Year’s Eve! It was amazing!

Stayed 5 nights in Dec 2025

10/10 Excellent

Kathryn

Jan 6, 2026

Liked: Cleanliness, staff & service, amenities

Amazing food, staff and customer service. Hotel is updated and clean and rooms were comfortable.

Stayed 5 nights in Dec 2025

10/10 Excellent

Robert James

Jan 5, 2026

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Dec 2025

10/10 Excellent

Gregory

Jan 5, 2026

Stayed 6 nights in Dec 2025

8/10 Good

Chaitanya

Jan 5, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The room and service was excellent

Stayed 5 nights in Dec 2025

10/10 Excellent

Edi

Jan 2, 2026

Liked: Cleanliness, property conditions & facilities

Everything

Stayed 7 nights in Dec 2025

10/10 Excellent

Rohan, JerseyCity

Traveled with family and small children

Dec 31, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean rooms, courteous staff, excellent variety of food, pools were clean! Everything was awesome, and we had a great time!

Stayed 5 nights in Dec 2025

10/10 Excellent

Karen

Traveled with group

Dec 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was great; service impeccable. We booked a honeymoon suite that was wonderful. HOWEVER, watch out for the "Vacation Property Specialists." I repeatedly told one "specialist" NO however he kept hounding me. Quite simply, from where I come from - no means no. Then after that, the "specialist" kept giving me the skunk eye when I past by the area. Like really Cozumel Palace? I also observed another couple being "ambushed" and she shifted from English to Spanish in the event that "specialist" didn't understand. She still felt harassed as I spoke to her about her experience. Upon checking out, another "specialist" flagged me for a coupon discount if I visit again, which I paid $ 299 US for but I have yet so see the email now that I am home. We will stay at this property again however, I will escalate to management if I am harassed again. Not cool Cozumel Palace, not cool.

Stayed 9 nights in Dec 2025

10/10 Excellent

Fife

Dec 30, 2025

Stayed 7 nights in Dec 2025

10/10 Excellent

lynn

Dec 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The room was sparkling clean, the staff were kind and attentive, the amenities are amazing… food, spa services, snorkeling and diving were excellent!

Stayed 5 nights in Dec 2025

10/10 Excellent

Robert

Dec 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff was amazing! The property, room, food and beverages were also amazing.

Stayed 5 nights in Dec 2025

6/10 Okay

Christopher

Dec 21, 2025

Liked: Cleanliness, property conditions & facilities

Room was great. Staff wonderful. Do not enjoy the sales staff pressure

Stayed 4 nights in Dec 2025

10/10 Excellent

Juan Manuel, Sunny Isles Beach

Dec 11, 2025

Stayed 5 nights in Dec 2025

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Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Cozumel Palace - All-Inclusive Reviews

Reviews

Wonderful

9.6/10

9.6/10

9.0/10

9.2/10

Reviews