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Cromwell House

Property class: 3
3-star guest house in Eastbourne City Centre

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Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available

Explore the area

View in a map
23 Cavendish Place, Eastbourne, England, BN21 3EJ
  • Place, Eastbourne Beach
    ‪1 min walk‬
  • Place, Eastbourne Pier
    ‪2 min walk‬
  • Place, Eastbourne Bandstand
    ‪6 min walk‬

Room options

View all photos for Double or Twin Room, Ensuite

Double or Twin Room, Ensuite

Double or Twin Room, Ensuite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

Twin Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room, Ensuite

Single Room, Ensuite

Single Room, Ensuite

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Double Room, Ensuite (Small)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Eastbourne

Eastbourne City Centre stay.You'll be steps from Eastbourne Pier and within a 10-minute walk of Eastbourne Bandstand with a stay at this Eastbourne City Centre guesthouse. Cineworld Eastbourne at The Beacon and Devonshire Park Theatre are also within half a mile (1 km).
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What's nearby

  • Eastbourne Beach - 1 min walk - 0.1 miles
  • Eastbourne Pier - 2 min walk - 0.1 miles
  • Eastbourne Bandstand - 6 min walk - 0.4 miles
  • Congress Theatre - 13 min walk - 0.7 miles
  • Devonshire Park Lawn Tennis Club - 15 min walk - 0.8 miles

Getting around

  • Eastbourne Station - 11 min walk
  • Gatwick Airport (LGW) - 77 min drive

Restaurants

  • ‪Nando's - ‬10 min walk
  • ‪Cornfield Garage - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Morgans Wine Bar - ‬9 min walk
  • ‪Costa Coffee - ‬6 min walk

About this property

Cromwell House

3-star guest house in Eastbourne City Centre
Cromwell House offers its guests an outdoor tennis court and an indoor tennis court. Public spaces have free WiFi.

This 3-star Eastbourne guesthouse is smoke free.

  • 8 guestrooms or units
  • Breakfast available (surcharge)
  • No smoking on site
Cromwell House offers 8 accommodations.

Similar properties

A coastal promenade with a sandy beach, a pedestrian path, and a Ferris wheel in the distance.
The Burlington Hotel
Eastbourne City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
3.9 out of 5, Good, 1,696 reviews
$49 nightly
The price is $59
Sep 13 - Sep 14
Total with taxes and fees
The Burlington Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Food and drink

  • Breakfast available for a fee

Things to do

  • Indoor tennis court
  • Outdoor tennis court

Accessibility

  • No elevator

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, and cash.

Property is also known as

Cromwell House B&B
Cromwell House B&B Eastbourne
Cromwell House Eastbourne
Cromwell House B&B Eastbourne
Cromwell House B&B
Cromwell House Eastbourne
Bed & breakfast Cromwell House Eastbourne
Eastbourne Cromwell House Bed & breakfast
Bed & breakfast Cromwell House
Cromwell House Guesthouse
Cromwell House Eastbourne
Cromwell House Guesthouse Eastbourne

Frequently asked questions

How close is Cromwell House to the airport?

Cromwell House is 53 mi (77-min drive) away from the Gatwick Airport (LGW) airport, the closest popular airport to the property.

Does Cromwell House have an airport shuttle?

Airport shuttle services are not available at Cromwell House.

How close is Cromwell House to the beach?

This guesthouse is a short 10-minute walk from Eastbourne Beach and 4 mi (13-min drive) from Pevensey Bay Beach. Don't forget your sunscreen!

Does Cromwell House offer free breakfast?

Cromwell House does not offer free breakfast.

Is there a casino at Cromwell House?

No, there is no casino at this guesthouse.

What time is check-in at Cromwell House?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Cromwell House?

Free parking is not available at this guesthouse.

Does Cromwell House have a pool?

Cromwell House does not have a pool.

Does Cromwell House have a spa?

There are no spa services available at this guesthouse.

How close is Cromwell House to downtown Eastbourne?

Cromwell House is 0.6 mi away from Eastbourne Seafront.

Cromwell House Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 58 out of 149 reviews
Rating 8 - Good. 58 out of 149 reviews
Rating 6 - Okay. 17 out of 149 reviews
Rating 4 - Poor. 8 out of 149 reviews
Rating 2 - Terrible. 8 out of 149 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

GARY

Liked: Cleanliness, staff & service, room comfort
Very friendly, unexpected upgrade, good location.
Stayed 3 nights in May 2024
Verified review

8/10 Good

Hilary Joy

Liked: Staff & service

Family catch up time

Staff very friendly and helpful. I enjoyed all my breakfast daily and selections were good. If I need to be that area again would definitely go there again..
Stayed 3 nights in Sep 2022
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was ok for what it cost
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Adam

Liked: Staff & service
It was disappointing that there was a £10 limit on breakfast, when £15 would have been more reasonable.
Stayed 2 nights in Sep 2023
Verified review

4/10 Poor

Steve

Liked: Cleanliness
Disliked: Staff & service, amenities
A bed and breakfast with no breakfast room on site, £22 on top to get it at a local cafe and no daily resupply of room consumables. I thought 2 coffees were for my first day, it was for a 2 day stay.
Stayed 2 nights in Jul 2024
Verified review

4/10 Poor

Ian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
there was no one to greet you when i arrived very poor conditions the room was okay but i had the same towels from when i arrived till i left no one came in to change the bedding very poor will not be coming here again
Stayed 6 nights in Jun 2025
Verified review

6/10 Okay

Roy

Liked: Cleanliness, staff & service
Disliked: Amenities
Good location in the rown however surroundings were very run down. No option of breakfast on site and quite poor locally. Disabled parking outside property was used by a comercial van. Eastbourne traffic wardens took no action.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Elvira

Liked: Cleanliness
The room was and clean and the mattress was good, could do with a bit of a repaint on the skirting and the blue textured wall would look better painted white. The shower/toilet door did have a big gap down the side so not very private for going to the loo if you are staying with someone else. Luckily there was another toilet down the hall. Woken up the the seagulls at the early hours. Really good location though, a minutes walk from the pier.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Dave

Liked: Cleanliness, room comfort
For the price was very good just a few negatives 1) I asked if i could leave my luggage before booking in time and was told yes and given code to enter.....but no one came so for security reasons i could not really leave it. 2) No word done on room between my 3 nights stay 3) long life milk was curdled ? down to very hot weather?)
Stayed 3 nights in Aug 2024
Verified review

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

Deserve refund for this shoddy stay.

No staff on premises, managed remotely. Had to sit on door step for 55 mins upon arrival before i could reach someone by phone. People living next door said that this has happened a few times. Breakfast not on sight. Was going to be cafe in next street, then got changed overnight (note under room door) to another cafe a 5 mins walk away (in the rain)
Stayed 1 night in Aug 2023
Verified review

2/10 Terrible

Brian

Disliked: Staff & service, room comfort

Dreadful

Check-in. rrive at property and need a code to get in - o host to meet. Contrary to what the say, neither I nor my frend saw a code on our confirmation email. Ring the number given in email and it went to answering machine, so no contact. Breafast did not exist. No toilet paper in my room. No chair, drawers or shelves so clothes had to go on floor.
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Jamie

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
On arrival I was given a room but there was no heating so it was very cold. The Manger happily moved me to another room with a heater in which was better. The room itself was clean and in good condition with plenty of tea/coffee. The mattress though was very hard, not comfortable at all and quite crunchy. The noise from outside was easily heard (which can't be helped I imagine) but still was a loud room to have. The staff were helpful and all in all for the price I paid I can't really complain. I don't think I would return, purely as the bed made sleep quote hard.
Stayed 2 nights in Oct 2023
Verified review

2/10 Terrible

Brian

Disliked: Staff & service

Poor servive? No – no service.

Check-in: Need a code which was supposedly given in their confirmation email. Neither I normy friend, on a separate booking, received a code. So I arrive at the door with no code and, good news - there is a contact number in the email. Bad news, it goes straight to voicemail. Fortuntaely, after a few minutes a resident who has a better contact number shows up and I get in. No toilet paper in the room, no chair or similar to put clothes. Supposed to be breakfast included - no breakfast.
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Was given lower level room which seemed overflow room as it was not very clean, mouldy and musty smell with very worn out lumpy mattress. Owners were out and 'no vacancies' sign up. Asking for another room next morning, I was given a perfectly decent one. However, not without owner at length arguing with me that I was the first guest to complain and I shouldn't expect luxury when booking these kinds of places. I've been staying in these kinds of places for over 20 years all over the UK, without ever any such issues. It's not about luxury, but about my holiday and my health. Terrible attitude.
Stayed 2 nights in Oct 2022
Verified review

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is the worst hotel I have stayed at.

This is the first time that the photos on Hotels.com don't reflect in anyway the actual hotel. There are no flowers at all on the hotel, as it looks in the photo. We actually thought that it was closed. You make your way in and you are wondering where you are going. We opened the door and where wondering what we had done. The door on the ensuit bathroom didn't fit the frame so there was a 10cm gap at one end. The area around didn't feel safe at night. You can hear the people next door and the pluming made a lot of noise so if someone needed to get up early and shower then everyone was up. The only positive was that the water was hot. Would not recommend this hotel to anyone. We cannot believe that this has a genuine 8.4 rating on Hotels.com.
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
on the website it was described as a guest house with reception and breakfast available it does no have a reception or any catering facilities now and is just rooms for hire a al AirbandB. And I was not expected, I had to wait on the door step for someone to come from another address to let me in and had to wait again while they got my room ready. It was OK but not what I thought I had booked for! And the batteries ran out on the TV remote and I had to replace them to make the TV work and the water didn't run away properly in the shower tray, taking too long to go away! Something must have gone wrong with your or their booking system and needs to be sorted out.
Stayed 2 nights in Aug 2024
Verified review

4/10 Poor

Dean

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed

The picture on hotel’s website must be either old or previous owners it said about breakfast included in the ‘breakfast room’ even a notice in the room about breakfast but there was NO breakfast room and NO breakfast had to go out each morning and buy our own never saw any staff after booking in which explained why they want payment on arrival did email the address on the room information and as of yet still no reply and have been home two days no reply to number I texted also which was in the hallway also The room itself was clean and comfortable bed but missing handle inside bathroom door and could not use shower as was broken and not attached to the wall at the bottom as was the toilet roll holder also broken I have pictures too show all the comments I have made
Stayed 3 nights in Aug 2024
Verified review

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Left on doorstep for 1/2 hour before they answered the door in the rain. The girl who answered the door wanted me to tip out my case in the hall to find pen and paper to take the door code down No breakfast as advertised, no Manager around to speak to. Eventually a guy who said he was a Manger who actually wasn't put manager on the phone who said no breakfast. Cant shut toilet door as door was too close to toilet. Old sash windows that rattled, toilet when flushed sounded like the Eiffel tower collapsing. The 3 milks they give had all gone off. Rubbish up the side of the building, no flower boxes outside as shown.This was a dump, would not put an enemy in it.
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Dean

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed

The picture on hotel’s website must be either old or previous owners it said about breakfast included in the ‘breakfast room’ even a notice in the room about breakfast but there was NO breakfast room and NO breakfast had to go out each morning and buy our own never saw any staff after booking in which explained why they want payment on arrival did email the address on the room information and as of yet still no reply and have been home two days no reply to number I texted also which was in the hallway also The room itself was clean and comfortable bed but missing handle inside bathroom door which my partner caught her arm on a couple of times and could not use shower as was broken and not attached to the wall at the bottom as was the toilet roll holder also broken I have pictures too show all the comments I have made
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Spent one night in Eastbourne. Cromwell House was a perfect spot for us - easy check in, delicious breakfast, and close proximity to the pier. For the price, we felt this was a clean, cosy spot. We felt very welcome here and would definitely stay again.
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Bob

Liked: Staff & service, amenities
Great location, beach and pier is at the end of the road. 10 minute walk to Eastbourne town centre and train station
Stayed 5 nights in Oct 2020
Verified review

10/10 Excellent

CRAIG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eastbourne 1 night stay

Lovely b and b just off the sea front.The oqnwr couldn't do enough for you,lovely bloke.Room was fantastic, would definitely stay again when in the area.
Stayed 1 night in Sep 2020
Verified review

6/10 Okay

PaulH

Liked: Staff & service
I don't have any major issues but there could have better airfreshners because there was an unpleasant smell coming from the wardrobe. The owner was helpful. Car parking is a problem but this is not related just to this guest house.
Stayed 2 nights in Aug 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced in a good location. The room was clean and tidy if a bit cramped.
Stayed 3 nights in Jul 2020
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, large bedroom, lovely breakfast, great location
Stayed 2 nights in Feb 2020