Best Western Queens Hotel

3.0 star property
3-star hotel perfect for exploring Dundee

Choose dates to view prices

Photo gallery for Best Western Queens Hotel

Bar (on property)
Reception
Exterior
Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Parking included

Explore the area

Map
160 Nethergate, Dundee, Scotland, DD1 4DU
  • University of Dundee
    ‪1 min walk‬
  • City Square
    ‪7 min walk‬
  • V&A Dundee
    ‪7 min walk‬
  • Dundee (DND)
    ‪5 min drive‬

Room options

Standard Room, 1 Twin Bed, Non Smoking

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 2 Twin Beds, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds, Non Smoking

  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Superior Room, 1 Double Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Dundee

City center stay.Steps from the hotel, you'll find Dundee Contemporary Arts Centre and Dundee Repertory Theatre. University of Dundee and Dundee Science Centre are also within half a mile (1 km).

What's nearby

  • University of Dundee - 1 min walk - 0.0 miles
  • Dundee Science Centre - 3 min walk - 0.2 miles
  • City Square - 7 min walk - 0.4 miles
  • V&A Dundee - 7 min walk - 0.4 miles
  • Discovery Point - 7 min walk - 0.4 miles

Getting around

  • Dundee Station - 8 min walk
  • Dundee (DND) - 11 min drive

Restaurants

  • ‪Muffin Break - ‬6 min walk
  • ‪Discovery Beers - ‬1 min walk
  • ‪The Library Café - ‬5 min walk
  • ‪The Braes - ‬3 min walk
  • ‪Nether Inn - ‬2 min walk

About this property

Best Western Queens Hotel

3-star hotel perfect for exploring Dundee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Best Western Queens Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
  • 53 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue
Best Western Queens Hotel offers 53 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Polish, Portuguese, Spanish

Similar properties

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • Elevator (35 inch wide door)

Room amenities

Entertainment

  • TV with premium channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 12.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Queens Hotel Dundee
Best Western Queens Hotel
Best Western Queens Dundee
Best Western Queens
Best Queens Hotel Dundee
Best Western Queens Hotel Hotel
Best Western Queens Hotel Dundee
Best Western Queens Hotel Hotel Dundee

Frequently asked questions

How close is Best Western Queens Hotel to the airport?

Best Western Queens Hotel is 2.4 mi (11-min drive) away from the Dundee (DND) airport, the closest popular airport to the property.

Does Best Western Queens Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Queens Hotel.

How close is Best Western Queens Hotel to the beach?

This hotel is 3.8 mi (11-min drive) from Grassy Beach and 4.2 mi (8-min drive) from Broughty Ferry Seafront. Don't forget your sunscreen!

Does Best Western Queens Hotel offer free breakfast?

Free breakfast isn’t provided at Best Western Queens Hotel, but English breakfast is offered for a fee of GBP 12.50 per person. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at Best Western Queens Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Western Queens Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Best Western Queens Hotel?

This hotel offers free self parking.

Does Best Western Queens Hotel have a pool?

Best Western Queens Hotel does not have a pool.

Does Best Western Queens Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Queens Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Queens Hotel to downtown Dundee?

Best Western Queens Hotel is 0.4 mi away from Dundee.

Best Western Queens Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 174 out of 549 reviews
Rating 8 - Good. 242 out of 549 reviews
Rating 6 - Okay. 84 out of 549 reviews
Rating 4 - Poor. 35 out of 549 reviews
Rating 2 - Terrible. 14 out of 549 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Laura

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing stay

We had booked this hotel as a mother daughter visit as it is half way between our locations and thought it was ideal for the location, we soon became very disappointed on arrival to our room there was poo in our toilet and the flusher didnt work and basically came off in our hands, i had to visit the reception twice to try and get someone to fix it, which they finally did, the room was full of the tiny little white moths and they said they couldnt move us as they had no other rooms available, we had 3 pillows (if you could call them that) between 2 and we asked if we could have another pillow and reception just said they could find one as the hotel was full, we decided to eat breakfast on the last day and there was hardly any cooked breakfast there and what was there was dry especially the eggs, we had to chase our tea up too, they eventually bought out fresh stuff but by then it was too late, they only had 2 slices of bread for making toast, the cups for tea where stained and dirty and one had lipstick on it. Overall it was a very disappointing stay and the rooms need much work done as very tired and dated and the TV didnt work either, the only 1 good thing about the room was the shower was hot and powerful. Will not be staying again
Stayed 2 nights in Mar 2025

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to, good parking, Dundee rep is only 2-3 minutes walk, lovely room, really comfortable bed and a hearty breakfast, any evening shows at the rep I’ll be staying here again.
Stayed 1 night in Mar 2025

8/10 Good

Alyson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospital visit

Needed hotel close to hospital and this was very near. Room fine but a bit dated
Stayed 1 night in Feb 2025

6/10 Okay

Steven

Business traveler
Liked: Staff & service
Disliked: Room comfort

Ok but dated

Booked kingsize bed but it ended up being 2 singles pushed together leaving a gap in middle Basic items missing (no iron and tv remote) Hotel could do with a paintjob was a bit dated Staff were pleasant and very helpful regarding missing items
Stayed 2 nights in Feb 2025

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Overnight stay but bit basic

Friendly staff at reception. Free parking behind hotel, convenient location. Very clean hotel, room bit dated. Had room at side which was noisy from nightclubbers at 4am. Breakfast menu looks good but is a bit basic, rationed fresh fruit, luke warm coffee and kitchen struggling to get the right orders out.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Great luck cation for central Dundee. Hotel is a little tired and dated but was very much good value for money
Stayed 2 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness
Disliked: Property conditions & facilities
Great hotel for the price convenience and price. Bar was soulless with no customers and only heavy on draught - one couple walked in and there was no staff to serve so they walked back out
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was all good, especially the staff who were as nice as could be.
Stayed 3 nights in Jan 2025

6/10 Okay

David, Sale

Disliked: Property conditions & facilities
.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Stayed 1 night in Jan 2025

2/10 Terrible

eilidh

Stayed 1 night in Jan 2025

10/10 Excellent

killian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well priced proper old hotel

Nice hotel. Quite grand in an understated way. Very good breakfast - Arbroath smokies be poached eggs, which I thought was pretty classy. Apparently winston churchill stayed here loads. Would be good if the hotel had a little info in the plaque explaining why he spent so much time in Dundee. The fella seemed to get about, but the interesting to know what he was up to regardless
Stayed 1 night in Jan 2025

10/10 Excellent

Paige

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

ANDREW

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice stay

Generally fine, although I tried to ask many times and our booking was for 4, there was not an extra bed on arrival. However this was quickly resolved as they added a bed. We were the only people at breakfast the next morning and the lady was very nice. 8 particularly liked Vegetarian breakfast with veggie haggis!
Stayed 1 night in Dec 2024

10/10 Excellent

PAULINE

Stayed 2 nights in Nov 2024

8/10 Good

Rory

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Sue

Liked: Staff & service, room comfort
Disliked: Cleanliness

Ok but wouldn’t stay again

Staff at this hotel are excellent. We checked into our room to find the bed messy/slept in & towels on the floor of the bathroom. Clearly the room wasn’t ready for us! We were moved to another room which was ok but needed some attention! Bathroom mirror was filthy, floor dirty but we did have a clean, freshly made bed!
Stayed 1 night in Nov 2024

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
very old fashioned
Stayed 1 night in Oct 2024

6/10 Okay

Marion

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Good location

The hotel was in a good location. Check in was excellent. Sraff very friendly. The hotel is a beautiful building with character and creeky floorboards. Our room was spaces and comfortable. Breakfast was lovely. Now the downside. The noise from the club next door was horrendous, Im all for young ones enjoying themselves but not wgen i have to listen to it for hours. Not a great sleep !
Stayed 1 night in Oct 2024

10/10 Excellent

Ileana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class location with ample parking places. The service I received for the one night stay was very good . Access to the shower via the bath was difficult for me having a problem leg and no grab handles. As it was only one night I never enquired if there was any rooms with showers (no bath). This was a minor point otherwise no complaints
Stayed 1 night in Oct 2024

10/10 Excellent

James

A great stay

Great stay friendly staff
Stayed 1 night in Oct 2024

2/10 Terrible

Marc

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very poor quality hotel. Cleanliness was an issue. The window frame and sill had dirt which had become deeply ingrained in the woodwork. Used Coffee and tea cups were never washed as part of the daily housekeeping service. And the fitted carpet on the floor looked like it hadn't been properly cleaned since it was laid many years ago. Maintenance of the room was even worse. The net curtain to the window had collapsed on one side and was hanging loose by a thread. It was like that when we arrived. It was like that throughout our stay. And it was still like that when we departed. Even worse, the light switch operating the bedside light was broken and had we tried to use it we probably would have been electrocuted. Generally the place was tatty and I'm very disappointed with Expedia for having offered this hotel to me as a place to stay.
Stayed 2 nights in Oct 2024