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Hotel Carlos V

Property class: 3
3-star hotel near Plaza de Armas

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Photo gallery for Hotel Carlos V

Breakfast buffet
Breakfast buffet
Reception
Property entrance
Room

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
Calle Tecsecocha 490-A, Cusco, Cusco, 8002
  • Place, Plaza de Armas
    ‪2 min walk‬
  • Place, Cusco Cathedral
    ‪3 min walk‬
  • Place, San Pedro Market
    ‪10 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪17 min drive‬

Room options

View all photos for Family Quadruple Room, Multiple Beds

Room

Family Quadruple Room, Multiple Beds

  • 161 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room, 1 Queen Bed

Room

Standard Double Room, 1 Queen Bed

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Cusco

City center stay.With a stay at this Cusco Historic Center hotel, you'll be steps from Museo de Plantas Sagradas Magicas y Medicinales and Plaza Sán Cristobal. Plaza de Armas and Museo Irq’i Yachay are also within half a mile (1 km).

What's nearby

  • Plaza de Armas - 2 min walk - 0.1 miles
  • Cusco Cathedral - 3 min walk - 0.2 miles
  • Inca Museum - 3 min walk - 0.2 miles
  • Twelve Angled Stone - 7 min walk - 0.4 miles
  • San Pedro Market - 10 min walk - 0.6 miles

Getting around

  • San Pedro Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 19 min drive

Restaurants

  • ‪Allpa & Nina - ‬1 min walk
  • ‪Qucharitas - ‬2 min walk
  • ‪Andean Grill - ‬2 min walk
  • ‪La República del Pisco - ‬2 min walk
  • ‪urpi restaurante - ‬1 min walk

About this property

Hotel Carlos V

3-star hotel near Plaza de Armas
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

The business-friendly Hotel Carlos V also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee.

  • 30 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • Bar or lounge
  • Dining venue
Hotel Carlos V offers 30 accommodations with safes and complimentary toiletries. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include showers.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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  • Laundry
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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 11.0 per night.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10.00 per vehicle (one-way)
  • Rollaway bed fee: USD 11.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available.

Property Registration Number 209600046315

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

Hotel Carlos V Cusco
Carlos V Cusco
Hotel Carlos V Hotel
Hotel Carlos V Cusco
Hotel Carlos V Hotel Cusco

Frequently asked questions

How close is Hotel Carlos V to the airport?

Hotel Carlos V is 3.8 mi (19-min drive) away from the Alejandro Velasco Astete Intl. Airport (CUZ) airport, the closest popular airport to the property.

Does Hotel Carlos V have an airport shuttle?

Hotel Carlos V offers an airport shuttle 24 hours a day, at scheduled times, for a charge of USD 10.00 per vehicle, one-way.

Does Hotel Carlos V offer free breakfast?

Hotel Carlos V offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Hotel Carlos V?

No, there is no casino at this hotel.

What time is check-in at Hotel Carlos V?

Check-in begins at 11:00 AM.

Is there free parking at Hotel Carlos V?

Free parking is not available at this hotel.

Does Hotel Carlos V have a pool?

Hotel Carlos V does not have a pool.

Does Hotel Carlos V have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Carlos V have a spa?

There are no spa services available at this hotel.

How close is Hotel Carlos V to downtown Cusco?

Hotel Carlos V is 1.5 mi away from Cusco.

Hotel Carlos V Reviews

Reviews

5.0
Rating 10 - Excellent. 1 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 4 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 4 out of 11 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

This hotel do not exit any more I have to re-do a new booking whit the present hotel and shorted my stay in this city and buy another air plane ticket to comeback to the city what I came.
Stayed 12 nights in Jul 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
O hotel conforme custo beneficio cumpriu com sua proposta.
Stayed 2 nights in Sep 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Room comfort

Ducha helada cuando ofrecen agua caliente en Cuzco

Desafortunadamente me tuve que bañar con el agua fría de Cuzco 😭 a las 4:30 am y ni siquiera me pidieron excusas por esa falla. La verdad eso daño mi experiencia en el hotel
Stayed 2 nights in Aug 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Doble cobro

Complicada
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bon accueil!

Bon accueil, Hôtel sympa, Il ne manque que le chauffage!
Stayed 6 nights in Jun 2017
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Buena ubicacion, muy amable la gente que atiende.

Pro: ubicacion y buena relacion en cuanto al costo. A mejorar: no cuenta con calefacion centralizada y en epocas de lluvia o frio se hace menos agradable, de todas formas nos pasaron un calefactor electrico. En general bueno.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, I did not enjoy the stay in this hotel. It was extremely cold, Sometimes there was no hot water. Sometimes we would get at least a bar soap, bed moved all over the place. That and other inconviniences.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mould-Ridden Hell Hole

Initially given a twin room when a double was booked and although we were immediately moved to a double room, there was mould through the bathroom, dirty water in the toilet, dirty walls, cracked and peeling paint, cracks in the floor boards, rust in the shower and light rain sounded like hail on a tin roof. Needless to say we left after half an hour, opting to stay elsewhere. We are still chasing a refund.
Verified review

6/10 Okay

Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort