6/10 Okay
Jewell, CHARLOTTE
Traveled with partner
Sep 14, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
We stayed here 3 nights and my reviews are mixed. First let me say the location can’t be beat! It is literally right on the Plaza De Armas. There’s tons of stores and delicious restaurants all within walking distance. Secondly the staff was very nice. Now with the things I didn’t like. Even though this hotel is “new” it’s still in an old building. We had issues with the shower draining slowly and the toilet lever kept getting stuck. The shower is small with a shower head high above that doesn’t move or detach so water would just run all down my head. It’s a clean hotel but very very basic. Zero amenities(water, breakfast, etc) but again if you walk outside the door you can find everything you need. The bed is hard as a rock! Like literally the worst hotel bed I’ve ever slept on and it prevented me from sleeping the entire 3 nights. They also had one flimsy pillow on the bed. I had to ask for a 2nd which was still no support. It’s an open air hotel so there is no temperature control for the room. You’re either gonna be too hot or too cold. If you’re cold, I believe they offer heaters. Finally and most importantly the hotel is on a small side street with tons of bars and they play loud music ALL NIGHT LONG. Meaning they may not start until after midnight and they go between 4-5am! I know because we had early morning tours that begin at 4:30 and I would still hear the music and see people outside the hotel doors. No sleep along with altitude sickness don’t mix. Don’t recommend
Jewell
Stayed 3 nights in Sep 2025
