2/10 Terrible
Charles K.
19 sept. 2025
Do not stay in this condominium the managers are incredibly rude people who will make your stay completely miserable. The managers of this property are by far the most rude and horrible people I’ve ever dealt with on any rental on anywhere. They even showed up and a terrible thunderstorm on the last day when we were 10 minutes from being packed and out of the place to scream at me in front of my family. They humiliated me and said I should’ve been out of the condominium 10 minutes earlier, I told them I have been monitoring the severe thunderstorm in Cozumel Airport. I was concerned they said that your problem and we send you a text to get out my phone has fallen off of a Dive which I conveyed to the agency. In short, they were not above screaming at me on the last day while I was standing in my shorts 10 minutes from finishing packing and getting dressed for the airport. They argued and humiliated me.The condo is older and the construction remodeling is very cheap. The furniture is not very comfortable. When we arrive, we received texts to be at the condominium 30 minutes after our flight arrival from Houston. That was at 1:30 even though the agency told me I could not check in until three. At check-in I found out they do not have water purification so you cannot drink the water from the faucet or use it for coffee. They also told me we have to put toilet paper with human waste in waste basket and live with it.This is by far the worst day I’ve had leaving a condo
Charles K.
Se hospedó 6 noches en septiembre de 2025