6/10 Aceptable
Lacey L.
22 may. 2025
Creosote
Unfortunately, when we arrived a very strong, overwhelming oder was present in the downstairs/bunk area. When we were unable to air out the space, we inquired about it. We were told it was coming from the creosote on the home's pilings, that we weren't the first to ask about the smell and that some other rentals had the same issue. So we purchased several fans, kept the windows open, and did our best to tough it out. We were booked for 17 nights but only stayed a couple as it wasn't acceptable for our three young children to sleep there. We switched to a hous that didn't have it's pilings enclosed and had zero issue with a creosote smell. Ultimately, we wish we had known about the possible creosote smell prior to booking, as it would have saved us a lot of trouble and extra work of changing locations while on our family's vacation. What was excellent was the Port A Escapes customer service, they were very prompt and helpful.
Lacey L.
Se hospedó 2 noches en mayo de 2025