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ProfilHotels Mercur

3.0 star property
3-star hotel near Tivoli Gardens

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Photo gallery for ProfilHotels Mercur

Front of property - evening/night
Desk, bed sheets
Interior entrance
Daily buffet breakfast (DKK 180 per person)
Classic Queen Room Four | Desk, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
Vester Farimagsgade 17, Copenhagen, 1606
  • Place, Tivoli Gardens
    ‪6 min walk‬
  • Place, City Hall Square
    ‪6 min walk‬
  • Place, Strøget
    ‪7 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪20 min drive‬

Room options

View all photos for Classic Single Room

Desk, bed sheets

Classic Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Desk, bed sheets

Classic Twin Room

7.2 out of 10
Good
(15 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Queen Room

Desk, bed sheets

Classic Queen Room

8.4 out of 10
Very good
(107 reviews)
  • City view
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Triple Room

Desk, bed sheets

Classic Triple Room

7.2 out of 10
Good
(9 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 2 Twin Beds

View all photos for Classic Queen Room Four

Classic Queen Room Four | Desk, bed sheets

Classic Queen Room Four

7.0 out of 10
Good
(4 reviews)
  • 194 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room Four

Desk, bed sheets

Classic Twin Room Four

  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior King Room

Superior King Room | Desk, bed sheets

Superior King Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room Four

Desk, bed sheets

Superior King Room Four

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Copenhagen

Copenhagen City Centre stay.Within a 10-minute walk of this Copenhagen City Centre hotel, you'll find Tivoli Gardens and City Hall Square. Wallmans Circus Building and Pumpehuset are also within half a mile (1 km).

What's nearby

  • Tivoli Gardens - 6 min walk - 0.3 miles
  • City Hall Square - 6 min walk - 0.3 miles
  • Copenhagen City Hall - 7 min walk - 0.4 miles
  • Strøget - 7 min walk - 0.4 miles
  • University of Copenhagen - 10 min walk - 0.6 miles

Getting around

  • Vesterport Station - 2 min walk
  • Copenhagen Central Station - 6 min walk
  • Copenhagen Airport, Kastrup (CPH) - 27 min drive

Restaurants

  • ‪Ø12 Coffee and Eatery - ‬5 min walk
  • ‪Lobby Bar - ‬5 min walk
  • ‪Royal Bar - ‬4 min walk
  • ‪Social Brew - ‬2 min walk
  • ‪Axelborg Bodega - ‬5 min walk

About this property

ProfilHotels Mercur

3-star hotel near Tivoli Gardens
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. ProfilHotels Mercur also features tour/ticket assistance, dry cleaning/laundry services, and a front-desk safe.

This 3-star Copenhagen hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 6 levels
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
ProfilHotels Mercur offers 119 accommodations with hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 1,242.7 miles (DKK 265 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; DKK 180 per person

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Outdoor tennis court
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Food and drink

  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: DKK 300 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for DKK 300.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately DKK 180 per person
  • Nearby parking fee: DKK 265 per day (6561680 ft away)
  • Pet fee: DKK 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: DKK 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen

Frequently asked questions

How close is ProfilHotels Mercur to the airport?

ProfilHotels Mercur is 8.7 mi (27-min drive) away from the Copenhagen Airport, Kastrup (CPH) airport, the closest popular airport to the property.

Does ProfilHotels Mercur have an airport shuttle?

Airport shuttle services are not available at ProfilHotels Mercur.

How close is ProfilHotels Mercur to the beach?

This hotel is 1.9 mi (10-min drive) from Islands Brygge Harbour Baths and 3.9 mi (19-min drive) from Svanemølle Strand. Don't forget your sunscreen!

Does ProfilHotels Mercur offer free breakfast?

Free breakfast isn’t provided at ProfilHotels Mercur, but buffet breakfast is offered for a fee of DKK 180 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at ProfilHotels Mercur?

No, there is no casino at this hotel, but Casino Copenhagen (3-min drive) is nearby.

What time is check-in at ProfilHotels Mercur?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at ProfilHotels Mercur?

Free parking is not available at this hotel.

Does ProfilHotels Mercur have a pool?

ProfilHotels Mercur does not have a pool.

Does ProfilHotels Mercur have a spa?

There are no spa services available at this hotel.

How close is ProfilHotels Mercur to downtown Copenhagen?

ProfilHotels Mercur is 0.6 mi away from Copenhagen.

ProfilHotels Mercur Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 335 out of 1008 reviews
Rating 8 - Good. 414 out of 1008 reviews
Rating 6 - Okay. 168 out of 1008 reviews
Rating 4 - Poor. 65 out of 1008 reviews
Rating 2 - Terrible. 26 out of 1008 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Shane, Bald Hills

Stayed 1 night in Oct 2025

6/10 Okay

Kim

Stayed 1 night in Oct 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Andreas

Stayed 1 night in Oct 2025

4/10 Poor

Lise

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

ilari

Stayed 2 nights in Oct 2025

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was delicious and plenty of it. I liked the variety each day. It wasn't always the same stuff. Our room however was very warm and difficult to sleep in. We were offered a fan but decided against it fearing the noise would keep us awake. The people at reception were very helpful and courteous.
Stayed 3 nights in Oct 2025

6/10 Okay

Klaus

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Bad extra bed

The extra bed where very bad. No sleep the first night :-(
Stayed 2 nights in Oct 2025

8/10 Good

Diosa, Streamwood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choices
Stayed 2 nights in Oct 2025

8/10 Good

Mark

Liked: Cleanliness
Good location and helpful staff
Stayed 4 nights in Oct 2025

8/10 Good

Sara

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Owen

Stayed 4 nights in Oct 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A better variation on the breakfast would be lovely, and some better air conditioning as well
Stayed 2 nights in Oct 2025

8/10 Good

Zdenka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good except after talking to three different staff members who all assured me someone can help us wake up at 3a.m. (phone call), no one did. That was the only disappointing thing.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lasse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel to visit. Handy for most attractions.
Stayed 4 nights in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Kent

Liked: Staff & service
The breakfast and hotel overall was good. But beds was very soft and you did not sleep that Well in them. At the breakfast there was not enough space/ sitdowns, so peole were waiting for a place to sit. It was stressful, if you was trying to enjoy your breakfast and coffee.
Stayed 2 nights in Oct 2025

8/10 Good

Bjarne

Stayed 1 night in Oct 2025

8/10 Good

Mike

Stayed 3 nights in Oct 2025

8/10 Good

Raymond Joseph, san leandro

Traveled with family
Liked: Staff & service
Short walk from central station
Stayed 4 nights in Oct 2025

8/10 Good

Rebecca

Stayed 3 nights in Oct 2025

8/10 Good

Mikkel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 1 night in Oct 2025

10/10 Excellent

Robert, Gainesville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, great breakfast and very convenient. Just a heads up, rooms that are facing the train are a bit loins with the windows open.
Stayed 3 nights in Oct 2025

8/10 Good

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Close to public transportation. Breakfast buffet offering many options. Room and washroom are a bit tired, need a little TLC.
Stayed 9 nights in Sep 2025