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The Castle Hotel, Conwy, North Wales

4.0 star property
4-star hotel near Eryri National Park

Choose dates to view prices

Photo gallery for The Castle Hotel, Conwy, North Wales

Courtyard
Bar (on property)
Front of property - evening/night
Deluxe Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service

Explore the area

Map
High Street, Conwy, Wales, LL32 8DB
  • Conwy Town Walls
    ‪1 min walk‬
  • Conwy Castle
    ‪5 min walk‬
  • Venue Cymru
    ‪9 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Superior Double Room

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Classic Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Twin Bed

1 bedroom, Egyptian cotton sheets, premium bedding

Classic Single Room, 1 Twin Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, Egyptian cotton sheets, premium bedding

Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Deluxe Double Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Deluxe Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | 1 bedroom, Egyptian cotton sheets, premium bedding

Junior Suite, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster) | 1 bedroom, Egyptian cotton sheets, premium bedding

Deluxe Historic Double Room (Four Poster)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Conwy

Seaside stay .Steps from the hotel, you'll find Aberconwy House and Plas Mawr. Lower Gate and Royal Cambrian Academy are also within half a mile (1 km).

What's nearby

  • Conwy Town Walls - 1 min walk - 0.1 miles
  • Conwy Quay - 3 min walk - 0.2 miles
  • Conwy Castle - 5 min walk - 0.3 miles
  • Venue Cymru - 9 min drive - 4.2 miles
  • Promenade - 9 min drive - 4.4 miles

Getting around

  • Conwy Station - 2 min walk
  • John Lennon Airport (LPL) - 85 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Conwy Castle - ‬4 min walk
  • ‪Old Station Hotel - ‬19 min walk
  • ‪The Mulberry - ‬20 min walk
  • ‪Liverpool Arms - ‬2 min walk

About this property

The Castle Hotel, Conwy, North Wales

4-star hotel near Eryri National Park
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Spa services, a terrace, and multilingual staff are also featured at the business-friendly The Castle Hotel, Conwy, North Wales. Self parking is free.

This 4-star Conwy hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Built in 1676
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Castle Hotel, Conwy, North Wales offers 27 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English

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Exterior

Quay Hotel and Spa

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  • Breakfast included
  • Spa
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4.6 out of 5, Wonderful, 1,007 reviews
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15.50 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 15.50 for adults and GBP 8.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Conwy
Castle Hotel Conwy
The Castle Hotel
The Castle Hotel Conwy
The Hotel, Conwy, Wales Conwy
The Castle Hotel Conwy North Wales
The Castle Hotel, Conwy, North Wales Hotel
The Castle Hotel, Conwy, North Wales Conwy
The Castle Hotel, Conwy, North Wales Hotel Conwy

Frequently asked questions

How close is The Castle Hotel, Conwy, North Wales to the airport?

The Castle Hotel, Conwy, North Wales is 68 mi (85-min drive) away from the John Lennon Airport (LPL) airport, the closest popular airport to the property.

Does The Castle Hotel, Conwy, North Wales have an airport shuttle?

Airport shuttle services are not available at The Castle Hotel, Conwy, North Wales.

How close is The Castle Hotel, Conwy, North Wales to the beach?

This hotel is 1.4 mi (7-min drive) from Conwy Sands and 2.8 mi (10-min drive) from Llandudno West Shore Beach. Don't forget your sunscreen!

Does The Castle Hotel, Conwy, North Wales offer free breakfast?

Free breakfast isn’t provided at The Castle Hotel, Conwy, North Wales, but cooked-to-order breakfast is offered for a fee of GBP 15.50 for adults and GBP 8.00 for children. It's available every day from 7:30 AM to 9:30 AM.

Is there a casino at The Castle Hotel, Conwy, North Wales?

No, there is no casino at this hotel.

What time is check-in at The Castle Hotel, Conwy, North Wales?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

Is there free parking at The Castle Hotel, Conwy, North Wales?

This hotel offers free self parking.

Does The Castle Hotel, Conwy, North Wales have a pool?

The Castle Hotel, Conwy, North Wales does not have a pool.

Does The Castle Hotel, Conwy, North Wales have a restaurant?

Yes, there is a restaurant on site.

Does The Castle Hotel, Conwy, North Wales have a spa?

This hotel doesn't have a spa, but it does offer mani/pedis, aromatherapy, and facials.

How close is The Castle Hotel, Conwy, North Wales to downtown Conwy?

The Castle Hotel, Conwy, North Wales is 0.1 mi away from Conwy.

The Castle Hotel, Conwy, North Wales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 348 out of 543 reviews
Rating 8 - Good. 152 out of 543 reviews
Rating 6 - Okay. 32 out of 543 reviews
Rating 4 - Poor. 8 out of 543 reviews
Rating 2 - Terrible. 3 out of 543 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mathew

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely wonderful stay at The Castle Hotel. From the moment we arrived, the staff were warm, welcoming, and eager to help. The hotel itself is full of charm and character, with beautiful historic features that make you feel like you’ve stepped back in time—yet it offers all the modern comforts you could need. Our Suite was spacious, spotless, and tastefully decorated, with lovely views of the surrounding town. The bed was incredibly comfortable, and we appreciated the thoughtful touches like local toiletries and fresh coffee. Breakfast was a highlight—plentiful, freshly prepared, and served with a smile. The location couldn’t be better, right in the heart of Conwy, just a short walk to the castle, town walls, and harbour. We thoroughly enjoyed our time here and would highly recommend The Castle Hotel to anyone visiting North Wales. A perfect blend of history, comfort, and hospitality.
Stayed 1 night in Feb 2025

10/10 Excellent

Philomena, St Helens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and excellent bar and restaurant. Really enjoyed my stay.
Stayed 1 night in Apr 2025

10/10 Excellent

CAMILLA, Fort Lauderdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exudes a warm and cozy ambiance that instantly makes you feel at home. From the moment we arrived, the staff went above and beyond to make our stay comfortable. Our classic double room was both comfortable and homey, with all the essential amenities (though note there is no in-room safe). The on-site restaurant served absolutely delicious meals, and the bar provided the perfect setting to relax with a drink after dinner. The hotel’s central location is another huge plus—surrounded by charming bistros, lively pubs, and local shops, there’s always something to explore just steps away. Highly recommended!
Stayed 3 nights in Apr 2025

8/10 Good

Martin

Stayed 1 night in Mar 2025

10/10 Excellent

damian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Rebecca

Business traveler
Disliked: Cleanliness, property conditions & facilities

Disappointing Stay

We stayed a few years ago and enjoyed our stay however the hotel has gone downhill with cleanliness and desperately needs updating. At the bar in the evening the gin stock was low and the main bar chap seemed a bit miserable. The young chap that came to help was more enthusiastic and helpful. We went next door to Dylans to eat as the atmosphere put us off - Dylans was wonderful and we were served by people who loved their job.
Stayed 1 night in Mar 2025

10/10 Excellent

DARREN, ISLAND LAKE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent every time we stay.
Stayed 1 night in Mar 2025

8/10 Good

Liesel

Liked: Cleanliness, staff & service, room comfort

Convenient location

The Castle hotel in Conwy Wales was a gorgeous stay. Convenient location to the castle, walking distance to lots of shops and places to eat. A very narrow entrance to the car park could be problematic for larger vehicles. They were very accommodating of our requests and left a sweet note and treat for us. We didn’t eat in the restaurant but it seemed busy. A comfy bed, overall good stay.
Stayed 1 night in Mar 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Les

The room was fine except the 2 flights of stairs to our room Wish i had not bothered with breakfast Full welsh breakfast 1 slice of bacon.1 fried egg 1 mushroom 1 fried tomato small pot of beans £16.00
Stayed 1 night in Mar 2025

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah Jane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful relaxing stay to celebrate our anniversary. Helpful staff and stunning room. Thank you again
Stayed 1 night in Mar 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel defied my expectations. After staying in brand hotels for the majority of my week long stay in the UK, this hotel was a breath of fresh air. Great parking considering the area, warm service, and excellent room design and cleanliness that felt like staying at grandma's house in the best of ways, the only exception being the wonderfully modernized bathrooms. I'd recommend this hotel to anyone visiting the wonderful little spot that Conwy is.
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only negative is that there was no coffee available outside of the room after 9.45pm
Stayed 1 night in Mar 2025

2/10 Terrible

Josh

Stayed 1 night in Feb 2025

6/10 Okay

Josh

Traveled with group
Disliked: Cleanliness, property conditions & facilities

Grubby

Stayed 1 night in Feb 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

MAZLIN, SINGAPORE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent & delightful housekeeping service - a personalised welcome wish written in room. Comfortable bed & pillows. Room comes with a tub and complete bath amenities. I didnt want to leave my room!
Stayed 2 nights in Feb 2025

8/10 Good

Johannes

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Ken

Traveled with partner, Traveled with pets
.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot to explore North Wales..friendly and helpful staff
Stayed 2 nights in Jan 2025