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Quay Hotel and Spa

4.0 star property
4-star Art Deco hotel with free weekday breakfast

Choose dates to view prices

Photo gallery for Quay Hotel and Spa

Exterior
Front of property
Breakfast, lunch, dinner served; local cuisine, ocean views
Indoor pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
Deganwy Quay, Conwy, Wales, LL31 9DJ
  • Place, Llandudno West Shore Beach
    ‪18 min walk‬
  • Place, Bodysgallen Hall
    ‪5 min drive‬
  • Place, Conwy Castle
    ‪5 min drive‬

Room options

View all photos for Executive Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Twin Room

  • 108 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Penthouse)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Twin Room (Penthouse)

  • 140 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Suite)

Luxury Twin Room (Suite) | Living area | 32-inch flat-screen TV with digital channels, TV

Luxury Twin Room (Suite)

9.4 out of 10
Exceptional
(3 reviews)
  • 129 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room (Penthouse)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Double Room (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • 140 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Room

9.2 out of 10
Wonderful
(50 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Twin Room

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Room, Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Double Bed

  • River view
  • 108 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Double Bed

9.2 out of 10
Wonderful
(19 reviews)
  • 108 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Classic Double Room

8.8 out of 10
Excellent
(10 reviews)
  • 86 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 129 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Conwy

Seaside stay .You'll find Llandudno West Shore Beach and Llandudno Junction Leisure Centre within 2 miles (3 km) of this hotel. Conwy Quay and Cineworld Llandudno are also within 2 miles (3 km).

What's nearby

  • Llandudno West Shore Beach - 18 min walk - 1.0 mile
  • Bodysgallen Hall - 5 min drive - 1.5 miles
  • Conwy Castle - 5 min drive - 1.9 miles
  • Conwy Town Walls - 5 min drive - 1.9 miles
  • Conwy Quay - 5 min drive - 1.9 miles

Getting around

  • Deganwy Station - 7 min walk

Restaurants

  • ‪Archway Fish and Chips - ‬5 min drive
  • ‪Castle View Pub - ‬11 min walk
  • ‪L's Coffee & Bookshop - ‬5 min drive
  • ‪The Albion Ale House - ‬5 min drive
  • ‪Liverpool Arms - ‬4 min drive

About this property

Quay Hotel and Spa

4-star Art Deco hotel with free weekday breakfast
Quay Hotel and Spa offers its guests a full-service spa, a marina, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A fitness center, a sauna, and a terrace are also featured at the business-friendly Quay Hotel and Spa. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Conwy hotel.

  • 77 guestrooms or units
  • 2 levels
  • 5 buildings
  • Meeting rooms
  • Built in 2007
  • Full breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Quay Hotel and Spa offers 77 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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Total with taxes and fees
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Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 20.00

Special check-in instructions

Guests will receive key retrieval information
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 20.00
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Quay Conwy
Quay Hotel Spa
Quay Hotel Conwy
Quay Hotel and Spa Hotel
Quay Hotel and Spa Conwy
Quay Hotel and Spa Hotel Conwy

Frequently asked questions

How close is Quay Hotel and Spa to the airport?

Quay Hotel and Spa is 2,400 mi (2682-min drive) away from the Nikos Kazantzakis Airport (HER) airport, the closest popular airport to the property.

How much does it cost to stay at Quay Hotel and Spa?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Quay Hotel and Spa on Apr 19, 2026 start from $170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quay Hotel and Spa have an airport shuttle?

Airport shuttle services are not available at Quay Hotel and Spa.

How close is Quay Hotel and Spa to the beach?

This hotel is 0.9 mi (2-min drive) from Llandudno West Shore Beach and 3.2 mi (10-min drive) from Llandudno North Shore Beach. Don't forget your sunscreen!

Does Quay Hotel and Spa offer free breakfast?

Quay Hotel and Spa offers free full breakfast on weekdays between 7 AM and 10 AM and weekends between 8 AM and 10:30 AM.

Is there a casino at Quay Hotel and Spa?

No, there is no casino at this hotel.

What time is check-in at Quay Hotel and Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Quay Hotel and Spa?

This hotel offers free self parking.

Does Quay Hotel and Spa have a pool?

Quay Hotel and Spa features an indoor pool.

Does Quay Hotel and Spa have a restaurant?

Quay Hotel and Spa is home to Marina Restaurant, which features local cuisine, ocean views, and al fresco dining.

Does Quay Hotel and Spa have a spa?

This hotel has a spa, which features prenatal massages, aromatherapy, and mani/pedis.

How close is Quay Hotel and Spa to downtown Conwy?

Quay Hotel and Spa is 0.4 mi away from Deganwy.

Quay Hotel and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 708 out of 1005 reviews
Rating 8 - Good. 210 out of 1005 reviews
Rating 6 - Okay. 49 out of 1005 reviews
Rating 4 - Poor. 22 out of 1005 reviews
Rating 2 - Terrible. 16 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Nedjwa

Stayed 2 nights in Jan 2026

2/10 Terrible

anthony

Liked: Cleanliness
Disliked: Staff & service, amenities
Cold room
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely
Stayed 2 nights in Dec 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities
Courtesy call before arrival was a nice touch. Easy to find ample parking. Check in was really good, very nice experience. Rooms not ready so went for a drink in the bar. Was very bust and staff rushed, took a while to get served but staff very apologetic.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First visit really impressed with the hotel & spa
Stayed 1 night in Dec 2025

10/10 Excellent

Mike

Stayed 2 nights in Dec 2025

10/10 Excellent

andrew

Stayed 1 night in Dec 2025

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious with a great view, we ate in the. We and had a pleasant meal. Spa was nice but a bit packed as all the residents (understandably!) wait it till it’s free to enter which creates a bit to craziness as it coincides with the time families with kids are also allowed in. Don’t really understand this part of it myself as it just makes a poorer experience for all involved.
Stayed 1 night in Oct 2025

4/10 Poor

Rowan

Stayed 1 night in Dec 2025

10/10 Excellent

Lizzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes breakfast was lovely .we enjoyed the spa too .couldnt fault it. Only thing wish they didnt use the the ittle plastic milk s.thats only thing i didnt like .but it was such a lovely stay
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location, pleasant walk to Conwy. Food was really nice, nice atmosphere in the bar area. Overall enjoyable stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Laura

Stayed 2 nights in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a really lovely hotel and the staff are so friendly from the reception staff to the waiting staff . Our sleep was a bit disturbed as there was a Christmas party going on .Apart from that the stay was a perfect antidote to Christmas stress
Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

10/10 Excellent

Rania

Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room and clean great frendily staff good facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Colette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Dec 2025

8/10 Good

Colin

Stayed 2 nights in Dec 2025

10/10 Excellent

David Geoffrey

Liked: Cleanliness, staff & service, amenities
Fantastic hotel, great staff and excellent food.
Stayed 1 night in Dec 2025

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is an amazing place and in a fantastic location. The accommodation and the restaurant is perfect; in my opinion the best by far in the area. What really stands out is the customer service from everyone where nothing is too much tr.
Stayed 1 night in Dec 2025

8/10 Good

Eve

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff and hotel offering good amenities, great sleep. Spa etc and breakfast was perfect Only downfall was lunch when we arrived, we quickly ordered as lunch/food ended at 3 ( same time as check in). We both were extremely disappointed after only having a few bites could not eat the rest due to it being extremely dry and lacking taste. ( I have eaten here previously and really enjoyed the food.) We decided then not to book evening meal at the hotel and went into conwy.
Stayed 1 night in Dec 2025

6/10 Okay

Callum

Stayed 2 nights in Nov 2025

6/10 Okay

Tracey

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room very spacious. Everywhere lovely and clean. Breakfast nice. Staff friendly
Stayed 1 night in Nov 2025

10/10 Excellent

andrew

Liked: Cleanliness, amenities, property conditions & facilities
A really enjoyable stay. 2 fabulous meals in the restaurant The staff are a huge asset of this hotel and were very attentive. Lewis from the restaurant and bar is an excellent memeber of the team and worked really hard with all his guests a true credit to the team.
Stayed 2 nights in Nov 2025