See all properties

The Castle Hotel, Conwy, North Wales

4.0 star property
Enjoy the free parking at this 4-star Conwy hotel

Choose dates to view prices

Photo gallery for The Castle Hotel, Conwy, North Wales

Courtyard
Bar (on property)
Deluxe Twin Room | Egyptian cotton sheets, premium bedding, individually decorated
Front of property - evening/night
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service

Explore the area

View in a map
High Street, Conwy, Wales, LL32 8DB
  • Place, Conwy Town Walls
    ‪1 min walk‬
  • Place, Conwy Quay
    ‪3 min walk‬
  • Place, Conwy Castle
    ‪5 min walk‬

Room options

View all photos for Classic Single Room, 1 Twin Bed

Egyptian cotton sheets, premium bedding, individually decorated

Classic Single Room, 1 Twin Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Classic Double Room

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Superior Double Room

9.4 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Double Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster) | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Historic Double Room (Four Poster)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Egyptian cotton sheets, premium bedding, individually decorated

Junior Suite, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Conwy

Seaside stay .Steps from the hotel, you'll find Aberconwy House and Plas Mawr. Lower Gate and Royal Cambrian Academy are also within half a mile (1 km).

What's nearby

  • Conwy Town Walls - 1 min walk - 0.1 miles
  • Smallest House in Great Britain - 1 min walk - 0.1 miles
  • Aberconwy House - 2 min walk - 0.1 miles
  • Conwy Quay - 3 min walk - 0.2 miles
  • Conwy Castle - 5 min walk - 0.3 miles

Getting around

  • Conwy Station - 2 min walk
  • John Lennon Airport (LPL) - 85 min drive

Restaurants

  • ‪The Erskine Arms - ‬3 min walk
  • ‪Archway Fish and Chips - ‬3 min walk
  • ‪Liverpool Arms - ‬1 min walk
  • ‪Fishermans Fish & Chip Shop - ‬1 min walk
  • ‪Castle View Pub - ‬4 min drive

About this property

The Castle Hotel, Conwy, North Wales

Enjoy the free parking at this 4-star Conwy hotel
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Spa services, a terrace, and multilingual staff are also featured at the business-friendly The Castle Hotel, Conwy, North Wales. Self parking is free.

This 4-star Conwy hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Built in 1676
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Castle Hotel, Conwy, North Wales offers 27 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Exterior
Quay Hotel and Spa
  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.6 out of 5, Wonderful, 1,004 reviews
$138 nightly
The price is $166
Dec 9 - Dec 10
Total with taxes and fees
Quay Hotel and Spa

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15.50 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 5 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 15.50 for adults and GBP 8.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Conwy
Castle Hotel Conwy
The Castle Hotel
The Castle Hotel Conwy
The Hotel, Conwy, Wales Conwy
The Castle Hotel Conwy North Wales
The Castle Hotel, Conwy, North Wales Hotel
The Castle Hotel, Conwy, North Wales Conwy
The Castle Hotel, Conwy, North Wales Hotel Conwy

Frequently asked questions

How close is The Castle Hotel, Conwy, North Wales to the airport?

The Castle Hotel, Conwy, North Wales is 68 mi (85-min drive) away from the John Lennon Airport (LPL) airport, the closest popular airport to the property.

Does The Castle Hotel, Conwy, North Wales have an airport shuttle?

Airport shuttle services are not available at The Castle Hotel, Conwy, North Wales.

How close is The Castle Hotel, Conwy, North Wales to the beach?

This hotel is 1.4 mi (7-min drive) from Conwy Sands and 2.8 mi (10-min drive) from Llandudno West Shore Beach. Don't forget your sunscreen!

Does The Castle Hotel, Conwy, North Wales offer free breakfast?

Free breakfast isn’t provided at The Castle Hotel, Conwy, North Wales, but cooked-to-order breakfast is offered for a fee of GBP 15.50 for adults and GBP 8.00 for children. It's available every day from 7:30 AM to 9:30 AM.

Is there a casino at The Castle Hotel, Conwy, North Wales?

No, there is no casino at this hotel.

What time is check-in at The Castle Hotel, Conwy, North Wales?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

Is there free parking at The Castle Hotel, Conwy, North Wales?

This hotel offers free self parking.

Does The Castle Hotel, Conwy, North Wales have a pool?

The Castle Hotel, Conwy, North Wales does not have a pool.

Does The Castle Hotel, Conwy, North Wales have a restaurant?

Yes, there is a restaurant on site.

Does The Castle Hotel, Conwy, North Wales have a spa?

This hotel doesn't have a spa, but it does offer facials, mani/pedis, and deep-tissue massages.

How close is The Castle Hotel, Conwy, North Wales to downtown Conwy?

The Castle Hotel, Conwy, North Wales is 0.1 mi away from Conwy.

The Castle Hotel, Conwy, North Wales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 377 out of 599 reviews
Rating 8 - Good. 174 out of 599 reviews
Rating 6 - Okay. 35 out of 599 reviews
Rating 4 - Poor. 8 out of 599 reviews
Rating 2 - Terrible. 5 out of 599 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 2 nights in Aug 2025

2/10 Terrible

Jonathan

Disliked: Amenities, property conditions & facilities
See previous
Stayed 2 nights in Aug 2025

6/10 Okay

Graham

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The property was very well situated in the heart of Conwy, easy access to everything. The only issues we had was due to scaffolding outside our bedroom window and work being carried out for the two days we were there. Directly outside of our window we were woken at 6:30am with banging , unable to sleep this happened the two mornings we were there and were unable to open our curtains due to workmen outside. No apologies for any inconvenience were given . The second day the whole hotel had machinery in cleaning all the carpets and floors, at no stage we were pre warned of this situation . We ordered a pacific drink the first night , the barmen made the drink , we ordered another one with dinner . Second night requested the drink and the girl flatly refused and said you only order from the list given at the bar. When I mentioned that we had this last night she wasn’t even going to help so therefore ordered a different drink . No apologies at all. The day we checked out we noticed on our billing we were charged 10% on the restaurant bill as a tip. No indication this was even asked just taken. I mentioned to management regarding working on the scaffold and he never once said , sorry for any inconvenience caused. Very disappointed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located for visitors travelling by train and planning to see the historic sights of Conwy. The hotel has a unique charm with lots of antique furnishings in the hallways. Take the breakfast option!
Stayed 2 nights in Aug 2025

8/10 Good

mark

Stayed 1 night in Aug 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hugely impressed by this hotel. Physically it's a characterful building. It's well looked-after, it's got a really good restaurant. The staff were very friendly and helpful without tipping over into being intrusive. They have sensible car-parking arrangements and the setting, in the centre of Conwy is only 5 minutes' walk from the castle. I enjoyed Conwy as a town very much as well - pretty and with shops you actually want to go to. I toured through Canterbury, Whitby, Conwy and Hay-on-Wye last week. The Castle Hotel was the most expensive that I stayed in but by far the best value.
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Joi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Castle is lovely, it is in the center of Conway so convenient but also can be noisy at night. The food is excellent and they have nice cocktails
Stayed 1 night in Aug 2025

10/10 Excellent

Dean

Stayed 2 nights in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Kristen B.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, lovely room, and close to everything!
Stayed 3 nights in Aug 2025

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole weekend was a success from the accommodation to the service. The staff couldnt do enough for you. The food was excellent and all freshly cooked offering a good selection. The staff were freindly, helpful and made sure we were comfortable. The castle is well situated for all the attractions that you would want to see in Conwy. The room was a good size and very clean. I would definitely recommend
Stayed 2 nights in Aug 2025

8/10 Good

George

Business traveler
Stayed 5 nights in Aug 2025

10/10 Excellent

Steven

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. The rooms were lovely and spacious. We had a dog friendly room which was really lovely. The food was delicious, the hotel is centrally positioned in Conwy. I would highly recommend a stay at this Hotel. We will return again the near future.
Stayed 2 nights in Aug 2025

6/10 Okay

Angela

Traveled with partner
Disliked: Property conditions & facilities
Thought it was ‘Tired’ in places needed bringing up to date in places thought breakfast was very overpriced and the orange juice was powdered and mixed with water would give the experience 6/10
Stayed 1 night in Aug 2025

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the staff are super friendly and helpful. The property has lots of character and the rooms are comfortable, the only negative would be that it is need of a lick of paint and new carpets. On the whole it was a great stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

s j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A traditional style hotel in the heart of Conwy

We had an enjoyable stay for two nights in the castle hotel in a superior double room. The room overlooked the street and had two large sash windows and might be considered a little noisy but it wasn't too bad and earplugs are provided! The bathroom (which also had a large window) was modern and spacious and functioned very well. It had a bath which was a treat. The windows opened (always a bonus) but needed a proper to support them.The bed was very comfortable and there was hanging space for clothes. There was a coffee machine and kettle for making drinks, complimentary water every day and biscuits. The room wasn't big but did have a couple of chairs and a desk. There was plenty of variety available at breakfast and service there was very good.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, nice to have an onsite restaurant. Great breakfasts. Staff were very accommodating. Nice furnishings in the room - modern bathroom. I left my jacket in the wardrobe and realized 4 days later! I emailed and received a quick response. Housekeeping had it and it was posted to me the next day. Thank you so much!
Stayed 2 nights in Jun 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay at Castle Hotel, staff very friendly, had a Sunday lunch there which I would recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & very friendly staff

Great local - everything was in walking distance. Friendly staff & accommodating! The hotel had a warm & welcoming vibe. The food was delicious! They also offered onsite parking.
Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Great hotel for a short stay
Stayed 1 night in Jul 2025

8/10 Good

John D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to park behind the building, but big vehicles might not be able to. A tour bus used the lot in front of the building, so it wasn't available to us. Hotel has a very convenient location for looking at the harbor and going to the castle and Plas Mawr. Relatively quiet. Very spacious suite. The problem we had was that it was pretty hot outside and there wasn't AC. There was a fan, which helped us sleep. But we couldn't open the bedroom window in the evening because of smells from the kitchen below. Otherwise, I liked the hotel.
Stayed 1 night in Jun 2025