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Extended Stay America Suites Richmond Hilltop Mall

2.5 star property
Enjoy the free WiFi at this San Pablo hotel

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Photo gallery for Extended Stay America Suites Richmond Hilltop Mall

Exterior
Lobby
Lobby
Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

View in a map
3170 Garrity Way, San Pablo, CA, 94806
  • Place, Richmond Care Center
    ‪10 min walk‬
  • Place, Hilltop Mall
    ‪14 min walk‬
  • Place, Contra Costa College
    ‪20 min walk‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

San Pablo

Near the airport.You'll find Hilltop Mall and Contra Costa College within 2 miles (3 km) of this hotel. Wildcat Canyon Regional Park and San Pablo Lytton Casino are also within 3 miles (5 km).

What's nearby

  • Richmond Care Center - 10 min walk - 0.5 miles
  • Cinemark Century Hilltop 16 - 10 min walk - 0.6 miles
  • Hilltop Mall - 14 min walk - 0.8 miles
  • Contra Costa College - 20 min walk - 1.1 miles
  • Moscone Convention Center - 21 min drive - 21.0 miles

Getting around

  • El Cerrito del Norte Station - 14 min drive
  • Richmond Transit Center - 16 min drive
  • Oakland Intl. Airport (OAK) - 46 min drive

Restaurants

  • ‪In-N-Out Burger - ‬3 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬3 min drive
  • ‪IHOP - ‬14 min walk

About this property

Extended Stay America Suites Richmond Hilltop Mall

Enjoy the free WiFi at this San Pablo hotel
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Richmond Hilltop Mall also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This San Pablo hotel is smoke free.

  • 101 guestrooms or units
  • 3 levels
  • Built in 2000
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
Extended Stay America Suites Richmond Hilltop Mall offers 101 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

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Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Extended Stay America Hilltop
Extended Stay America Hilltop Hotel
Extended Stay America Hilltop Hotel Richmond Mall
Extended Stay America Richmond Hilltop Mall
Extended Stay America Richmond Hilltop Mall Hotel
Extended Stay America Hilltop Mall Hotel
Extended Stay America Hilltop Mall
Extended Stayamerica Richmond-Hilltop Mall Hotel Richmond
Extended Stay America Richmond Hilltop Mall Hotel San Pablo
Extended Stay America Richmond Hilltop Mall Hotel
Extended Stay America Richmond Hilltop Mall San Pablo
Extended Stay America Richmond Hilltop Mall
Hotel Extended Stay America - Richmond - Hilltop Mall San Pablo
San Pablo Extended Stay America - Richmond - Hilltop Mall Hotel
Extended Stay America - Richmond - Hilltop Mall San Pablo
Hotel Extended Stay America - Richmond - Hilltop Mall
Extended Stay America Richmond Hilltop Mall
Extended Stay America Suites Richmond Hilltop Mall Hotel
Extended Stay America Suites Richmond Hilltop Mall San Pablo

Frequently asked questions

How close is Extended Stay America Suites Richmond Hilltop Mall to the airport?

Extended Stay America Suites Richmond Hilltop Mall is 21.4 mi (34-min drive) away from the Concord, CA (CCR-Buchanan Field) airport, the closest popular airport to the property.

How much does it cost to stay at Extended Stay America Suites Richmond Hilltop Mall?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Richmond Hilltop Mall on Dec 5, 2025 start from $103.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Extended Stay America Suites Richmond Hilltop Mall have an airport shuttle?

Airport shuttle services are not available at Extended Stay America Suites Richmond Hilltop Mall.

How close is Extended Stay America Suites Richmond Hilltop Mall to the beach?

This hotel is 7.9 mi (19-min drive) from Keller Beach.

Does Extended Stay America Suites Richmond Hilltop Mall offer free breakfast?

Extended Stay America Suites Richmond Hilltop Mall offers free on-the-go breakfast every day from 6 AM to 9:30 AM.

Is there a casino at Extended Stay America Suites Richmond Hilltop Mall?

No, there is no casino at this hotel, but San Pablo Lytton Casino (4-min drive) is nearby.

What time is check-in at Extended Stay America Suites Richmond Hilltop Mall?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Extended Stay America Suites Richmond Hilltop Mall?

This hotel offers free self parking.

Does Extended Stay America Suites Richmond Hilltop Mall have a pool?

Extended Stay America Suites Richmond Hilltop Mall does not have a pool.

Does Extended Stay America Suites Richmond Hilltop Mall have a spa?

There are no spa services available at this hotel.

How close is Extended Stay America Suites Richmond Hilltop Mall to downtown San Pablo?

Extended Stay America Suites Richmond Hilltop Mall is 1.6 mi away from San Pablo.

Reviews

Extended Stay America Suites Richmond Hilltop Mall Reviews

6.6

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 288 out of 1004 reviews
Rating 8 - Good. 200 out of 1004 reviews
Rating 6 - Okay. 188 out of 1004 reviews
Rating 4 - Poor. 157 out of 1004 reviews
Rating 2 - Terrible. 171 out of 1004 reviews

Reviews

4/10 Poor

Mary, San Diego

Disliked: Cleanliness, property conditions & facilities
Rooms pretty clean, but hallways and elevator smelled. Grab and go breakfast, all sweets and coffee.
Stayed 2 nights in Aug 2025

8/10 Good

Seyrahn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main reason I gave 4 stars was that when I went to shower, the water was lukewarm—not even hot—and the shower pressure was too weak for the water to flow properly. I felt quite cold while taking a quick shower. Additionally, there was no hairdryer available. I mentioned this to the receptionist, and she made a note in her book. Otherwise, the room was clean and quiet.
Stayed 1 night in Aug 2025

2/10 Terrible

James

Disliked: Staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ethan

Liked: Cleanliness, staff & service
As far as this hotel goes, it's likely one of rhe better options as fsr as bang for your buck. The hotel is clean, and has a more modern look than some hotels. It was pretty quiet when I stayed and I never really had issues with sound other than the occasional person walking and talking outside. Now as far as things that I didn't like... there are a few. When you walk into your room, it has a feint smell of smoke even in the non-smoking rooms. I'm unsure as to if they have smoking rooms but you can still smell the menthol from cigarettes that lingers in the rooms, although not strong, is there. When I stayed, the bathroom door took quite some force to close, almost like you had to slam it for it to fully close and the lock on it was hit or miss, often not working or getting stuck halfway. I had read reviews about this hotel beforehand and saw people complaining about the breakfast, but I never really had an issue with it. When you check in, the person at the counter tells you that it's more of a grab and go type of thing rather than a sit down breakfast. Other than the things listed above, everything was up to par with even 5 star hotels.
Stayed 10 nights in Jul 2025

10/10 Excellent

Peris

Stayed 5 nights in Jul 2025

8/10 Good

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place

When we checked in the person who helped us was awesome! I wish i could remember his name
Stayed 1 night in Jul 2025

10/10 Excellent

sandra

Business traveler
More improvement
Stayed 3 nights in May 2025

4/10 Poor

E Z Property

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Jeanette

Disliked: Property conditions & facilities
The bed was extremely noisy
Stayed 1 night in Jul 2025

8/10 Good

Tiffany

Liked: Staff & service, property conditions & facilities
This was a very good property to stay out. I felt safe. I slept well because it was quiet. The only bad thing was that they needed to mop the floor in front of the elevator on the third floor, as well as not the actual elevator.
Stayed 3 nights in Jul 2025

8/10 Good

Kim

Liked: Cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

Bonnie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wont stay here again. Worn out and delayed maintena mce made it unco.fortable
Stayed 1 night in Jul 2025

10/10 Excellent

Hobe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 5 nights in Jul 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mercedes

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Annabel

Traveled with family and small children
Liked: Cleanliness, staff & service
Convenience
Stayed 1 night in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities, room comfort
Great place at a reasonable price!
Stayed 1 night in May 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and calm stay
Stayed 1 night in Jun 2025

10/10 Excellent

Tiffany

Traveled with partner
Liked: Amenities
Nice staff all the time
Stayed 2 nights in Jun 2025

10/10 Excellent

Harrison

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Cliff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Janette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family stayed overnight only, we check in 10++pm and check out before 11am the following day. They don't have complimentary shampoo or conditioner, no ice.
Stayed 1 night in Jun 2025

10/10 Excellent

Scot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Jonathan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025