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Krystal Urban Ciudad Juárez by US Consulate

3.0 star property
Hotel near Star Medica Hospital Ciudad Juarez2 in Ciudad Juárez

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Photo gallery for Krystal Urban Ciudad Juárez by US Consulate

Relax in a spacious room with a large bed, a comfortable chair, and a beautiful view of the outdoors.
Krystal Urban Hotels features a symmetrical facade with a central entrance and arched windows.
Relax in a spacious living area with a comfortable sofa, coffee table, and flat-screen TV above a fireplace.
Relax in our spacious lobby with a central seating area and comfortable seating options.
Relax in a stylish lobby with a seating area, featuring three armchairs and a round table.

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym

Explore the area

Map
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juárez, CHIH, 32528
  • Plaza Las Misiones
    ‪19 min walk‬
  • Star Medica Hospital Ciudad Juarez2
    ‪2 min drive‬
  • American Consulate
    ‪3 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(83 reviews)
  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

8.2 out of 10
Very good
(72 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

In-room safe, desk, blackout drapes, soundproofing

Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Quadruple Room Standard

In-room safe, desk, blackout drapes, soundproofing

Quadruple Room Standard

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Ciudad Juárez

Near the airport.You'll find Star Medica Hospital Ciudad Juarez2 and Plaza Las Misiones within 2 miles (3 km) of this hotel. American Consulate is within 2 miles (3 km) and Cielo Vista Mall is within 16 miles (25 km).

What's nearby

  • Central Park - 2 min walk - 0.1 miles
  • Plaza Las Misiones - 19 min walk - 1.0 mile
  • Star Medica Hospital Ciudad Juarez2 - 2 min drive - 1.2 miles
  • Plaza Juárez Mall - 2 min drive - 1.5 miles
  • American Consulate - 3 min drive - 1.5 miles

Getting around

  • El Paso Union Depot - 22 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 8 min drive

Restaurants

  • ‪El buen sazón - ‬4 min walk
  • ‪Las Tías - ‬8 min walk
  • ‪Domino's Pizza - ‬13 min walk
  • ‪Toro Quintaco - ‬10 min walk
  • ‪Clasicos - ‬14 min walk

About this property

Krystal Urban Ciudad Juárez by US Consulate

Hotel near Star Medica Hospital Ciudad Juarez2 in Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Krystal Urban Ciudad Juárez by US Consulate also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Ciudad Juárez hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Krystal Urban Ciudad Juárez by US Consulate offers 120 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Relax in a stylish outdoor lounge area with comfortable seating and a serene atmosphere.

Real Inn Ciudad Juárez by the USA Consulate

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, 1,061 reviews
$77 nightly
The price is $86
Aug 8 - Aug 9
Total includes taxes and fees
Real Inn Ciudad Juárez by the USA Consulate

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MXN 475.80 for adults and MXN 475.80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 480
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 475.8 for adults and MXN 475.80 for children
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Krystal Business Ciudad Juárez
Krystal Business Hotel Juárez
Krystal Business Juárez
Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate
Krystal Urban Ciudad Juárez by US Consulate Hotel
Krystal Urban Ciudad Juárez by US Consulate Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juárez

Frequently asked questions

How close is Krystal Urban Ciudad Juárez by US Consulate to the airport?

Krystal Urban Ciudad Juárez by US Consulate is 4.3 mi (8-min drive) away from the Ciudad Juarez Intl. Airport (CJS) airport, the closest popular airport to the property.

How much does it cost to stay at Krystal Urban Ciudad Juárez by US Consulate?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Krystal Urban Ciudad Juárez by US Consulate on Aug 28, 2025 start from $81.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Krystal Urban Ciudad Juárez by US Consulate have an airport shuttle?

Airport shuttle services are not available at Krystal Urban Ciudad Juárez by US Consulate.

Does Krystal Urban Ciudad Juárez by US Consulate offer free breakfast?

Free breakfast isn’t provided at Krystal Urban Ciudad Juárez by US Consulate, but buffet breakfast is offered for a fee of MXN 475.8 for adults and MXN 475.80 for children. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at Krystal Urban Ciudad Juárez by US Consulate?

No, there is no casino at this hotel, but Speaking Rock Entertainment Center (12-min drive) and Sunland Park Racetrack and Casino (19-min drive) are nearby.

What time is check-in at Krystal Urban Ciudad Juárez by US Consulate?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in costs MXN 480 (subject to availability).

Is there free parking at Krystal Urban Ciudad Juárez by US Consulate?

This hotel offers free self parking.

Does Krystal Urban Ciudad Juárez by US Consulate have a pool?

Krystal Urban Ciudad Juárez by US Consulate features an indoor pool.

Does Krystal Urban Ciudad Juárez by US Consulate have a restaurant?

Yes, there is a restaurant on site.

Does Krystal Urban Ciudad Juárez by US Consulate have a spa?

There are no spa services available at this hotel.

How close is Krystal Urban Ciudad Juárez by US Consulate to downtown Ciudad Juárez?

Krystal Urban Ciudad Juárez by US Consulate is 0.1 mi away from Ciudad Juárez.

Krystal Urban Ciudad Juárez by US Consulate Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1094 out of 1642 reviews
Rating 8 - Good. 258 out of 1642 reviews
Rating 6 - Okay. 135 out of 1642 reviews
Rating 4 - Poor. 69 out of 1642 reviews
Rating 2 - Terrible. 86 out of 1642 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, friendly staff! Comfortable room!
Stayed 1 night in Apr 2025

6/10 Okay

Egla M.

Disliked: Staff & service
I liked very little about the property. The pictures shown are old or inaccurate, the property looks very different when you walk in, which is disappointing. I did feel safe, that was not an issue at all. Jorge at the front desk was the person checking us in and was THE ONLY employee from whom we received kindness and assistance. All other employees are either too busy or careless to assist, they won't even provide a greeting. Jorge gets all 5 stars, in my opinion. Make sure you have towels before you get in the shower, the cleaning staff daily forgets to leave something - not having a towel to dry off after showering was the most devastating mistake - try not to do that to your guests and, if you are doing it on purpose, don't do that...just don't. I won't be staying here again. Absolutely not recommended.
Stayed 4 nights in Apr 2025

10/10 Excellent

Luis Fernando

Stayed 1 night in Apr 2025

4/10 Poor

Blanca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El problema con las tarjetas par abrir las puertas cada rato se desactivaban y tenía que estar bajando y subiendo del cuarto piso, la TV no tenía suficientes canales NO UNIVISIÓN , y el calentador del cuarto no funcionaba y tuve que cambiarme de cuarto y en el otro cuarto si había más canales pero. NO UNIVISIÓN , así que no pude disfrutar mi estancia viendo mis programas favoritos.
Stayed 7 nights in Apr 2025

8/10 Good

Esteban

Stayed 2 nights in Apr 2025

10/10 Excellent

adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

8/10 Good

Salvador Alberto

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall good but expensive if take in consideration facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Liliana

Stayed 2 nights in Apr 2025

10/10 Excellent

Ma.

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was a short stay. Everyone was very kind and helpful. Rooms are clean and comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Zulema

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó ! Gracias
Stayed 2 nights in Apr 2025

2/10 Terrible

Stephen

Stayed 1 night in Apr 2025

10/10 Excellent

Liliana

Stayed 10 nights in Apr 2025

10/10 Excellent

Carolina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente desayuno
Stayed 1 night in Apr 2025

4/10 Poor

Luz

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk had a very bad attitude when asked for my receipt
Stayed 1 night in Apr 2025

8/10 Good

Paula

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was clean, location is convenient and the indoor pool saved the day.
Stayed 1 night in Apr 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast was great

Good stay no complaints it is worth getting breakfast included in your stay i enjoyed the service emee got during breakfast
Stayed 13 nights in Apr 2025

10/10 Excellent

Jovany Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Feb 2025

10/10 Excellent

Eduardo Alfredo

Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Brijida

Stayed 1 night in Apr 2025

10/10 Excellent

Gladis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me siento segura en el Krystal cada que voy a Juárez
Stayed 1 night in Feb 2025

10/10 Excellent

Gladis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casi siempre que voy a Juárez, escogo quedarme en el Krystal por que puedo dejar mi carro asegurado en el parqueadero y me siento segura en el hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful Room very clean
Stayed 1 night in Apr 2025

10/10 Excellent

Victor Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Danya

Liked: Amenities
Excellent service
Stayed 1 night in Apr 2025