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Mercure Chur City West

4.0 star property
4-star hotel with free WiFi, connected to a rail/subway station

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Photo gallery for Mercure Chur City West

Deluxe Room, 1 Double Bed, Mountain View | Premium bedding, down comforters, pillowtop beds, free minibar
Bowling
Bowling
Fitness facility
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
Comercialstrasse 32, Chur, GR, 7000
  • Place, Bowling Rock 'n' Bowl
    ‪2 min walk‬
  • Place, Chur-Brambuesch Gondola
    ‪16 min walk‬
  • Place, Rhyetian Railway Building
    ‪3 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed, Mountain View

Comfort Room, 1 Double Bed, Mountain View | Premium bedding, down comforters, pillowtop beds, free minibar

Comfort Room, 1 Double Bed, Mountain View

10.0 out of 10
Exceptional
(9 reviews)
  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 2 Twin Beds, Mountain View

Comfort Room, 2 Twin Beds, Mountain View | Premium bedding, down comforters, pillowtop beds, free minibar

Comfort Room, 2 Twin Beds, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 2 Twin Beds

Premium bedding, down comforters, pillowtop beds, free minibar

Comfort Room, 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Corner

Superior Room, 1 Double Bed, Corner | Premium bedding, down comforters, pillowtop beds, free minibar

Superior Room, 1 Double Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Corner

Superior Room, 1 Double Bed, Corner | Premium bedding, down comforters, pillowtop beds, free minibar

Superior Room, 1 Double Bed, Corner

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Corner

Superior Room, 2 Twin Beds, Corner | Premium bedding, down comforters, pillowtop beds, free minibar

Superior Room, 2 Twin Beds, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Corner

Superior Room, 2 Twin Beds, Corner | Premium bedding, down comforters, pillowtop beds, free minibar

Superior Room, 2 Twin Beds, Corner

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Mountain View

Deluxe Room, 1 Double Bed, Mountain View | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Room, 1 Double Bed, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Mountain View

Deluxe Room, 2 Twin Beds, Mountain View | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Room, 2 Twin Beds, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed | Premium bedding, down comforters, pillowtop beds, free minibar

Comfort Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Chur

Close to shopping.You'll be within half a mile (1 km) of Bowling Rock 'n' Bowl and 2 miles (3 km) of Chur-Brambuesch Gondola with a stay here. Alpine Passes Trail and AdventureRooms Chur are also within 2 miles (3 km).

What's nearby

  • Bowling Rock 'n' Bowl - 2 min walk - 0.1 miles
  • Chur-Brambuesch Gondola - 16 min walk - 0.9 miles
  • Rathaus - 2 min drive - 1.1 miles
  • Obertor Building - 2 min drive - 1.1 miles
  • Rhyetian Railway Building - 3 min drive - 1.4 miles

Getting around

  • Chur Station - 5 min drive
  • Zurich Airport (ZRH) - 94 min drive

Restaurants

  • ‪Sunshine Pub - ‬19 min walk
  • ‪Restaurant Moby Dick - ‬3 min drive
  • ‪Burger King - ‬4 min walk
  • ‪Subway - ‬13 min walk
  • ‪Konditorei Merz - ‬14 min walk

About this property

Mercure Chur City West

4-star hotel with free WiFi, connected to a rail/subway station
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3444 square feet (320 square meters) and includes conference space. A 24-hour health club, a rooftop terrace, and multilingual staff are also featured at the business-friendly Mercure Chur City West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Chur hotel is smoke free.

  • 1 building
  • 49 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 3444 sq ft of conference space
  • 320 sq m of conference space
  • Built in 2012
  • Terrace on the roof
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Convenience store
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Chur City West offers 49 accommodations with free minibar items and minibars. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium digital channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Bowling alley
  • Crib (surcharge)
  • Grocery/convenience store
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CHF 15 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CHF 24 for adults and CHF 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Bowling alley
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heated floor
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20.00 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 80.0 per night.
  • Cribs (infant beds) are available for CHF 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 24 for adults and CHF 10 for children
  • Covered self parking fee: CHF 15 per day (in/out privileges)
  • Pet fee: CHF 20.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

City West Chur
City West Hotel Chur
City West Hotel Restaurant
City West Hotel Restaurant
Mercure Chur City West Chur
Mercure Chur City West Hotel
Mercure Chur City West Hotel Chur

Frequently asked questions

How close is Mercure Chur City West to the airport?

Mercure Chur City West is 79.4 mi (94-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Chur City West?

As of Nov 22, 2025, prices found for a 1-night stay for 2 adults at Mercure Chur City West on Nov 30, 2025 start from $201.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Chur City West have an airport shuttle?

Airport shuttle services are not available at Mercure Chur City West.

Does Mercure Chur City West offer free breakfast?

Free breakfast isn’t provided at Mercure Chur City West, but buffet breakfast is offered for a fee of CHF 24 for adults and CHF 10 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 6:30 AM to 10:30 AM.

Is there a casino at Mercure Chur City West?

No, there is no casino at this hotel, but Kursaal (9.3 mi) is nearby.

What time is check-in at Mercure Chur City West?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Mercure Chur City West?

Free parking is not available at this hotel. Self parking is available for CHF 15 per day.

Does Mercure Chur City West have a pool?

Mercure Chur City West does not have a pool.

Does Mercure Chur City West have a restaurant?

Mercure Chur City West is home to Towers City West Rest., which features Regional cuisine, al fresco dining, and light fare.

Does Mercure Chur City West have a spa?

There are no spa services available at this hotel.

How close is Mercure Chur City West to downtown Chur?

Mercure Chur City West is 1 mi away from Chur.

Reviews

Mercure Chur City West Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 223 out of 373 reviews
Rating 8 - Good. 128 out of 373 reviews
Rating 6 - Okay. 14 out of 373 reviews
Rating 4 - Poor. 3 out of 373 reviews
Rating 2 - Terrible. 5 out of 373 reviews

Reviews

10/10 Excellent

Sudeep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and staff
Stayed 1 night in Aug 2025

10/10 Excellent

Won Bin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a mountain view room at the corner of the building, so we have two sides of the walls are big picture windows with fantastic view of Alps. The room is spacious with a kitchen and fridge. Very big and nice bathroom. Will stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Ratnasiri

Stayed 1 night in Aug 2025

10/10 Excellent

Erivelto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfectly the personal and cleaning ladies whas amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Erivelto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a amazing area nice hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Arani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

We had a very good experience. Great location, great views and good breakfast at reasonable price. Would highly reccomend.
Stayed 2 nights in Jul 2025

10/10 Excellent

MUNISH

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great for family
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Stayed 2 nights in May 2025

10/10 Excellent

Catherine Marie

Liked: Amenities, property conditions & facilities
convenient
Stayed 1 night in May 2025

10/10 Excellent

Kent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and amenities is good.
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FABULOUS stay. Comfortable, clean, and convenient.
Stayed 1 night in May 2025

6/10 Okay

lolita

Traveled with partner
Breakfast was horrible and its nor worse 50 chf.
Stayed 1 night in May 2025

10/10 Excellent

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Cleaning
Stayed 3 nights in May 2025

10/10 Excellent

Joan, Wake Forest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, very helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and the staff were amazing
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic Alpine Views

The Mercury is a fantastic quiet hotel with views of the alps. The room was exceptional and large with big picture windows. Very comfortable bed. Reception were very friendly and helpful with a variety of places to eat nearby. The only downside was that the hotel is a little distance from the railway station but a regular bus service drops you to the door, so no real issues. Loved it and would stay again. Huge inflatable Lindt bunny on the roof of the shopping centre
Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view from glass walls. Nice spacious room with necessary facilities. Great location. Helpful reception staff.
Stayed 1 night in Apr 2025

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service
Do not think it warranted its 4 stars. Room was clean, bed comfortable and lovely bathroom, but some issues with electrics and no access to TV international stations. Restaurant closed Sunday. Not great location. Poor social space so restricted to room.
Stayed 1 night in Mar 2025

6/10 Okay

krishnee, Toronto

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Stayed 3 nights in Jan 2025

10/10 Excellent

Raymund

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness of the property.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the cable car, quick bus ride into town and train station (bus is free, hotel offer)
Stayed 2 nights in Oct 2024