Hotel New Otani Makuhari

4.0 star property
Spa hotel near Mitsui Outlet Park Makuhari

Choose dates to view prices

Photo gallery for Hotel New Otani Makuhari

Indoor pool, outdoor pool
Premium bedding, down comforters, in-room safe, desk
Exterior
Premium bedding, down comforters, in-room safe, desk
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Hot Tub
  • Gym
  • Room service

Explore the area

Map
2-120-3 Hibino, Mihama-ku, Chiba, Chiba-ken, 261-0021
  • Mitsui Outlet Park Makuhari
    ‪1 min walk‬
  • Makuhari Messe
    ‪6 min walk‬
  • AeonMall Makuhari New City
    ‪15 min walk‬
  • Tokyo (NRT-Narita Intl.)
    ‪35 min drive‬

Room options

Standard Double Room, Non Smoking

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Twin Room, Non Smoking

  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

Moderate Double Non Smoking

  • 387 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Twin Room, Smoking

  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, Non Smoking (Bed Type Not Guaranteed)

  • 279 sq ft
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

Superior Twin Room, Non Smoking

  • 430 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Moderate Triple Non Smoking

  • 387 sq ft
  • Sleeps 3
  • 3 Twin Beds

Same Floor, Moderate 2 Twin Rooms, Non Smoking

  • Sleeps 4
  • 4 Large Twin Beds

Moderate Twin Room, Smoking

  • 387 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Superior Double Room, Non Smoking

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Twin Room, Non Smoking, Corner

  • 548 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Superior Double Room, Non Smoking, Corner

  • 548 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Triple Room, Non Smoking, Corner

  • 548 sq ft
  • Sleeps 3
  • 3 Twin Beds

Superior Quadruple Room, Non Smoking, Corner

  • 548 sq ft
  • Sleeps 4
  • 4 Twin Beds

Balcony Suite Twin, Non-Smoking, Ocean View

  • 688 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Balcony Suite Double, Non Smoking, Ocean View

  • 688 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Moderate Twin Room, Non Smoking

  • 387 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Ocean Suite Twin

  • Sleeps 3
  • 2 Double Beds

Bay Suite Twin

  • Sleeps 3
  • 2 Double Beds

Superior Double Room-Smoking

  • Sleeps 2
  • 1 King Bed

Moderate Triple Room-Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

Moderate Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

Superior Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

Superior Corner Quadruple Room Non-smoking

  • Sleeps 4
  • 2 Double Beds and 2 Twin Beds

Standard Twin or Double Room Smoking

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Balcony Suite Twin

  • Sleeps 2
  • 2 Double Beds

Standard Triple Room-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Connecting Room-Non-Smoking

  • Sleeps 4
  • 4 Twin Beds

Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard Twin Room -Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room-Smoking

  • Sleeps 2
  • 1 King Bed

Superior Corner Double Room

  • Sleeps 2
  • 1 King Bed

Superior Double Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed

Superior Corner Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

Junior Suite Double-smoking

  • Sleeps 2
  • 1 King Bed

Superior Corner Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

Superior Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

Superior Corner Triple Room-Smoking

  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

Junior Suite Double-Non Smoking

  • Sleeps 2
  • 1 King Bed

Moderate Triple Room-Smoking

  • Sleeps 3
  • 3 Twin Beds

Moderate Double Room

  • Sleeps 2
  • 1 King Bed

Superior Corner Triple Room-Non-Smoking

  • Sleeps 3
  • 1 Twin Bed and 2 Double Beds

Moderate Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Junior Suite Twin-Non Smoking

  • Sleeps 3
  • 2 Double Beds

Superior Corner Twin Room

  • Sleeps 2
  • 2 Double Beds

Superior Suite-non-smoking

  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Standard Twin or Double Room Non-smoking

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Balcony Suite Double

  • Sleeps 2
  • 1 King Bed

Japanese Style Suite

  • Sleeps 10
  • 5 Twin Futons

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Malibu Suite Twin

  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Chiba

Seaside stay .Within a 10-minute walk of this Makuhari hotel, you'll find Mitsui Outlet Park Makuhari and Makuharikaihin Prefectural Park. Makuhari Messe and AeonMall Makuhari New City are also within 2 miles (3 km).

What's nearby

  • Mitsui Outlet Park Makuhari - 1 min walk - 0.0 miles
  • Makuhari Messe - 6 min walk - 0.4 miles
  • ZOZO Marine Stadium - 10 min walk - 0.6 miles
  • Makuhari Beach - 12 min walk - 0.7 miles
  • AeonMall Makuhari New City - 15 min walk - 0.8 miles

Getting around

  • Makuharitoyosuna Station - 3 min drive
  • Narashino Kaihin-Makuhari Station - 14 min walk
  • Narita Intl. Airport (NRT) - 33 min drive

Restaurants

  • ‪パティスリー SATSUKI - ‬1 min walk
  • ‪さくら水産 - ‬4 min walk
  • ‪和味庵 - ‬3 min walk
  • ‪築地食堂源ちゃん プレナ幕張店 - ‬4 min walk
  • ‪牛角 プレナ幕張店 - ‬3 min walk

About this property

Hotel New Otani Makuhari

Spa hotel near Mitsui Outlet Park Makuhari
Hotel New Otani Makuhari offers its guests a full-service spa, an outdoor tennis court, and an indoor tennis court. There are 5 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

An outdoor pool, an indoor pool, and a health club are also featured at the business-friendly Hotel New Otani Makuhari. Limited free parking is available on a first-come, first-served basis.

  • 418 guestrooms or units
  • 24 levels
  • 5 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Built in 1993
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar by the pool
Hotel New Otani Makuhari offers 418 accommodations with safes and slippers. Beds feature down comforters and premium bedding. LED televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Chiba hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, クラブ&クラブ. Services include facials and body treatments. The spa is open select days.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Property amenities

Family friendly

  • Free theme park shuttle
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 5,000 for adults and JPY 3,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 5 restaurants
  • A poolside bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor tennis court
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LED TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note: The Breakfast Included rate plan includes breakfast for guests age 4 and older. Additional fees apply to children 0-3 years old for breakfast.
Some room names indicate varying check-in and check-out times, which override posted check-in and check-out hours.
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 5000 for adults and JPY 3000 for children
  • Facilities fee: JPY 5500 per person and includes use of: sauna; hot tub; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Makuhari
Hotel New Otani Makuhari
Hotel Otani Makuhari
Makuhari Hotel
Makuhari New Otani
Makuhari New Otani Hotel
New Otani Hotel Makuhari
New Otani Makuhari
New Otani Makuhari Hotel
Otani Makuhari
New Otani Makuhari Chiba
Hotel New Otani Makuhari Hotel
Hotel New Otani Makuhari Chiba
Hotel New Otani Makuhari Hotel Chiba

Frequently asked questions

How close is Hotel New Otani Makuhari to the airport?

Hotel New Otani Makuhari is 26 mi (43-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel New Otani Makuhari?

As of May 28, 2025, prices found for a 1-night stay for 2 adults at Hotel New Otani Makuhari on Jun 7, 2025 start from $201.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel New Otani Makuhari have an airport shuttle?

Airport shuttle services are not available at Hotel New Otani Makuhari.

How close is Hotel New Otani Makuhari to the beach?

This hotel is 0.7 mi (8-min drive) from Makuhari Beach.

Does Hotel New Otani Makuhari offer free breakfast?

Free breakfast isn’t provided at Hotel New Otani Makuhari, but buffet breakfast is offered for a fee of JPY 5000 for adults and JPY 3000 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Hotel New Otani Makuhari?

No, there is no casino at this hotel.

What time is check-in at Hotel New Otani Makuhari?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel New Otani Makuhari?

This hotel offers free self parking.

Does Hotel New Otani Makuhari have a pool?

Hotel New Otani Makuhari features an indoor pool and an outdoor pool.

Does Hotel New Otani Makuhari have a restaurant?

There are 5 onsite restaurants, offering options like Fusion cuisine, ocean views, and light fare.

Does Hotel New Otani Makuhari have a spa?

Pamper yourself with a day at クラブ&クラブ, where you can enjoy body treatments and facials.

How close is Hotel New Otani Makuhari to downtown Chiba?

Hotel New Otani Makuhari is 4.9 mi away from Chiba.

Hotel New Otani Makuhari Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 565 out of 971 reviews
Rating 8 - Good. 303 out of 971 reviews
Rating 6 - Okay. 75 out of 971 reviews
Rating 4 - Poor. 20 out of 971 reviews
Rating 2 - Terrible. 8 out of 971 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Jan 2025

10/10 Excellent

Madison, Des Moines

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall amazing experience, will definitely stay again. Only thing that wasn't perfect was the coffee in the room was difficult to brew to sufficient strength.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice property. Perfect place to stay when attending the Tokyo Auto Salon in Makuhari Messe across the street!
Stayed 3 nights in Jan 2025

10/10 Excellent

Xiaoran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wry convenient hotel

Convenient business hotel close to convention Centre
Stayed 4 nights in Nov 2024

10/10 Excellent

Md Zaheedul

Stayed 5 nights in Oct 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are much larger than average, very clean and good service
Stayed 4 nights in Oct 2024

10/10 Excellent

DENNIS

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Michael

Room was very good for first impressions, later found a few things that needed repair ie grout in bathroom missing and badly stained in shower cubicle. Fridge door very hard to pull open hence fridge nearly fell out of its cabinet. Restaurant staff excellent ( only breakfast taken) ate in nearby facilities for evening meal. Would I stay again? Probably not for the price paid.
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 6 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an upscale hotel with great service and staff. My room was spacious and well accommodated, but very old. I kind of liked the old design, felt like a time capsule, but the bathroom is in desperate need of renovation. It was clean but many spots with dust, so could have been better. The air conditioning worked very poorly and the view outside my room to the parking lot was far from ideal. I would recommend this place anyway and would stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Supaleela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great! You can take the bus to Disney for complimentary. Room it nice.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

STEVEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff gave excellent service.
Stayed 2 nights in May 2024

8/10 Good

Walid

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a gym but only opens at 9:30am!
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Rachael, Apex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value close to narita easy access to metro to get into tokyo
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this hotel. One of the best hotels in Tokyo. Love everything about this hotel.
Stayed 7 nights in Feb 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connected to Makuhari Messe (exhibition center) and Kaihimmakuhari station by a covered walkway. Close to shopping areas like Mitsui Park Outlets and Aeon Mall. Unfortunately, no convenience stores inside and hotel is due for a renovation, feels really old.
Stayed 3 nights in Jan 2024

10/10 Excellent

Minh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024