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Hotel Indigo Chester by IHG

4.0 star property
4-star hotel near Chester Zoo

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Photo gallery for Hotel Indigo Chester by IHG

Breakfast, lunch and dinner served
Exterior
Building design
Lounge
Deluxe Room, 1 King Bed, Balcony (Premium) | Balcony

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Grosvenor Park Road, Chester, England, CH1 1QQ
  • Place, Grosvenor Park
    ‪1 min walk‬
  • Place, Chester Cathedral
    ‪8 min walk‬
  • Place, Chester City Walls
    ‪12 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Premium)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony (Premium)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(86 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(7 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(11 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Chester

In Chester .You'll be steps from Grosvenor Park and within a 10-minute walk of St John the Baptist Church. Eastgate Clock and Roman Amphitheatre are also within half a mile (1 km).

What's nearby

  • Grosvenor Park - 1 min walk - 0.1 miles
  • The Rows of Chester - 6 min walk - 0.4 miles
  • Chester Cathedral - 8 min walk - 0.4 miles
  • Chester City Walls - 12 min walk - 0.7 miles
  • Chester Racecourse - 16 min walk - 0.9 miles

Getting around

  • Chester Station - 8 min walk
  • Chester (CEG-Hawarden) - 26 min drive

Restaurants

  • ‪Brewhouse & Kitchen - ‬4 min walk
  • ‪The Cellar - ‬3 min walk
  • ‪The Boathouse - ‬4 min walk
  • ‪Wok&Go - ‬3 min walk
  • ‪McDonald's - ‬5 min walk

About this property

Hotel Indigo Chester by IHG

4-star hotel near Chester Zoo
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

WiFi is free in public spaces. The business-friendly Hotel Indigo Chester by IHG also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star Chester hotel is smoke free.

  • 75 guestrooms or units
  • 5 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Indigo Chester by IHG offers 75 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Similar properties

Restaurant
Moxy Chester
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 755 reviews
$68 nightly
The price is $82
Mar 12 - Mar 13
Total with taxes and fees
Moxy Chester

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Smart TV

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Chester
Hotel Hotel Indigo Chester Chester
Chester Hotel Indigo Chester Hotel
Hotel Hotel Indigo Chester
Hotel Indigo Chester Chester
Hotel Indigo
Indigo

Frequently asked questions

How close is Hotel Indigo Chester by IHG to the airport?

Hotel Indigo Chester by IHG is 5.4 mi (26-min drive) away from the Chester (CEG-Hawarden) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Indigo Chester by IHG?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Chester by IHG on Mar 15, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo Chester by IHG have an airport shuttle?

Airport shuttle services are not available at Hotel Indigo Chester by IHG.

Does Hotel Indigo Chester by IHG offer free breakfast?

Free breakfast isn’t provided at Hotel Indigo Chester by IHG, but cooked-to-order breakfast is offered for a fee of GBP 15.00 per person. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Hotel Indigo Chester by IHG?

No, there is no casino at this hotel.

What time is check-in at Hotel Indigo Chester by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hotel Indigo Chester by IHG?

Free parking is not available at this hotel.

Does Hotel Indigo Chester by IHG have a pool?

Hotel Indigo Chester by IHG does not have a pool.

Does Hotel Indigo Chester by IHG have a restaurant?

Hotel Indigo Chester by IHG is home to Hotel Indigo Restaurant, which features light fare.

Does Hotel Indigo Chester by IHG have a spa?

There are no spa services available at this hotel.

How close is Hotel Indigo Chester by IHG to downtown Chester?

Hotel Indigo Chester by IHG is 0.4 mi away from Chester.

Hotel Indigo Chester by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 800 out of 1004 reviews
Rating 8 - Good. 137 out of 1004 reviews
Rating 6 - Okay. 42 out of 1004 reviews
Rating 4 - Poor. 14 out of 1004 reviews
Rating 2 - Terrible. 11 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

James

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Check in was really poor, slow and unfriendly staff. Breakfast was a complete shambles!!! Nothing was ready everywhere was a mess just not great at all!
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Clean, spacious room. Very nice breakfast. Bar area had a nice ambiance.
Stayed 2 nights in Dec 2025

8/10 Good

Thomas, Wrea Green

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful and excellent staff on arrival great location for train station and shops Unfortunately after an evening out we arrived back at hotel and waited patiently at bar whilst staff stood and moaned about other colleagues with not very desirable language we then tried to order a cocktail but were told they didn’t serve them after 10 even though we had been stood there from 9.55 so tip for everyone the Moxy sell beautiful cocktails till 1am the next morning the cleaners where very pleasant as was the lady at checkout breakfast was a little chaotic but got there in the end
Stayed 1 night in Dec 2025

8/10 Good

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities
Modern, new clean room, comfy bed and nice bathroom. Excellent rainfall shower
Stayed 1 night in Dec 2025

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Martin

Stayed 2 nights in Nov 2025

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a lovely hotel with very friendly staff. Rooms were very clean and the bed was very comfortable. Excellent hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Danielle

Stayed 1 night in Nov 2025

8/10 Good

Ree

Stayed 1 night in Nov 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities
Brilliant hotel in Chester, close to main areas and the river walks. Lovely room & bathroom with a good shower. All the staff were super friendly and efficient. Breakfast was great with lots of choices. Highly recommended!
Stayed 3 nights in Nov 2025

10/10 Excellent

Gillian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Nov 2025

6/10 Okay

Christopher

The hotel and room were very good but the service was poor. Upon arrival we were left waiting to check in as 3 members of staff were chatting. Last night my fiancé and I returned from a wake we had been to and went to the hotel bar around 8.30pm. The tall thin young gentleman on the bar was so rude. As he approached us he looked at me and said “yes”. Not how are you, good evening, what would you like or even yes please. Upon ordering he dropped the payment machine in the bar, I tapped it and he picked it up without a please or thank you. This followed 5 minutes later when we ordered a bar snack of chips and bread. He brought the food out with no cutlery, no napkins and the garlic and rosemary mayo never appeared. We have stayed at your hotel before and enjoy the location but the service this time was poor. Chris Surfleet
Stayed 1 night in Nov 2025

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, staff & service
Staff were always very pleasant and helpful. Room was lovely and comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Anne

Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Fabulous hotel! The room was spotless and unique, the staff were all so helpful, and we really appreciated the extra touches for our anniversary. It made it such a special stay.
Stayed 2 nights in Nov 2025

8/10 Good

Natalie

Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Stayed 1 night in Nov 2025

8/10 Good

Amanda

Stayed 1 night in Nov 2025

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a great place to stay. Staff were incredible, cheery, polite and very helpful. Room was spacious, had everything we needed including free cookies! Location was perfect, short stroll to train station and short stroll to the main street. Would highly recommend.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities
We only stayed one night so didn't really use amenities but the room was amazing with everything we needed and was immaculate, the staff were lovely and very helpful and the location was spot on for everything, would definitely return and recommend
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Friendly staff, nice atmosphere, great location
Stayed 1 night in Nov 2025

8/10 Good

DAVID

Liked: Cleanliness, staff & service
Generally speaking, everything was excellent. My only criticism would be the weight of the duvet in our bedroom which was extremely heavy and we also found the mattress to be quite hard. Fully appreciate that these aspects do come down to personal choice however neither of us got a particularly good nights sleepand that is my reason for giving comfort only three stars.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Many varied and healthy breakfast options. A/c kept room cool without being too noisy. It's a very short walk to the heart of Chester. My stay was great. Many thanks
Stayed 2 nights in Oct 2025