4/10 Poor
Caroline
Traveled with group
Dec 10, 2025
I actually did leave a review earlier but through Marriot. The room wasn’t cleaned, the door did not shut properly when leaving. The next day after departure, I reported that Apple earbuds were left on the bed closest to window. No one called back say if found or not so I called back today. They said cleaning ladies hadn’t found it and that ‘they were good at that sort of thing’ - as good as following up with customer? - as good as cleaning room? The lady said she would transfer me to manager but I hung up after being on hold for a longer period than I had time for. It’s concerning because I know I used those earbuds only in the hotel room and I knew right away when unpacking that I left them. My fault for leaving them of course and I’m upset with myself but I really thought it wouldn’t be a problem finding them as they are in a case and not just small ear buds.
Caroline
Stayed 4 nights in Nov 2025


















