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La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection

4.0 star property
4-star beach hotel near Bay of Biscay

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Photo gallery for La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection

Relax by the pool with a view of the sea and a tree, surrounded by lounge chairs and umbrellas.
Relax in style with ocean views from this outdoor seating area, featuring sofas and tables under large umbrellas.
Enjoy a tranquil ocean view from the comfort of your room, featuring a treadmill with a screen and a contemporary design.
Enjoy a fine dining experience in this elegant dining area with a round table for two.
Guests can dine al fresco under shaded tables with glass walls offering views of the surrounding landscape.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Free airport shuttle
  • Bar
  • Spa
  • Parking included
  • Pool

Explore the area

Map
Avenue de la Falaise, Chatelaillon-Plage, Charente-Maritime, 17340
  • Chatelaillon-Plage Tourist Office
    ‪6 min drive‬
  • Casino de Châtelaillon
    ‪6 min drive‬
  • Minimes Beach
    ‪20 min drive‬
  • La Rochelle (LRH-La Rochelle - Île de Ré)
    ‪22 min drive‬

Room options

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Terrace

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, Balcony, Ocean View

  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed, Balcony, Ocean View

  • Sleeps 4
  • 1 King Bed

Superior Room, 1 Queen Bed, Terrace, Ocean View

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Terrace, Ocean View

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony (Lounge, Terrace or Balcony)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Chatelaillon-Plage

Oceanside stay.With a stay at this Quartier des Bouchôleurs hotel, you'll be within half a mile (1 km) of Bay of Biscay and 2 miles (3 km) of Casino de Châtelaillon. Chatelaillon-Plage Tourist Office and Beausejour are also within 2 miles (3 km).

What's nearby

  • Chatelaillon-Plage Tourist Office - 6 min drive - 2.2 miles
  • Casino de Châtelaillon - 6 min drive - 2.0 miles
  • Vieux Port - 19 min drive - 11.4 miles
  • Port des Minimes - 20 min drive - 9.9 miles
  • Minimes Beach - 20 min drive - 10.1 miles

Getting around

  • Chatelaillon-Plage Station - 6 min drive
  • La Rochelle (LRH-La Rochelle - Île de Ré) - 25 min drive

Restaurants

  • ‪Le Comptoir de l'Océan - ‬5 min drive
  • ‪Bistro Regent - ‬4 min drive
  • ‪La Havane - ‬4 min drive
  • ‪Le Grain de Sable - ‬19 min walk
  • ‪Bains des Fleurs - ‬5 min drive

About this property

La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection

4-star beach hotel near Bay of Biscay
La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A hot tub, a sauna, and spa services are also featured at the eco-certified La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection. An area shuttle within 20 kilometers and a roundtrip airport shuttle (available on request) are free. Free self parking and valet parking are available.

This 4-star Chatelaillon-Plage hotel is smoke free.

  • 72 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection offers 72 accommodations with minibars and espresso makers. Pillowtop beds feature down comforters and premium bedding. 49-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Spa Nuxe has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 10:00 AM to 7:00 PM on request
  • Free area shuttle up to 20 km
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch LED TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.50 for children
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:30 AM to 9 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure 3 Iles Chatelaillon Plage Hotel
Mercure 3 Iles Hotel
Mercure 3 Iles Chatelaillon Plage
Mercure 3 Iles
Grande Terrasse Hôtel Rochelle Mgallery Chatelaillon-Plage
Grande Terrasse Hôtel Rochelle Mgallery
Grande Terrasse Rochelle Mgallery Chatelaillon-Plage
Grande Terrasse Rochelle Mgallery
La Grande Terrasse Hôtel Spa La Rochelle Mgallery
La Grande Terrasse Hôtel Spa La Rochelle MGallery by Sofitel

Frequently asked questions

How close is La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection to the airport?

La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection is 15.2 mi (25-min drive) away from the La Rochelle (LRH-La Rochelle - Île de Ré) airport, the closest popular airport to the property.

Does La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection have an airport shuttle?

La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection offers a free airport shuttle, available from 10:00 AM to 7:00 PM on request.

How close is La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection to the beach?

This hotel is 9.3 mi (25-min drive) from Minimes Beach and 9.9 mi (19-min drive) from Plage Nord. Don't forget your sunscreen!

Does La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection offer free breakfast?

Free breakfast isn’t provided at La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection, but buffet breakfast is offered for a fee of EUR 25 for adults and EUR 12.50 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection?

No, there is no casino at this hotel, but Casino de Châtelaillon (7-min drive) and Casino de Fouras (16-min drive) are nearby.

What time is check-in at La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection?

This hotel offers free self parking and valet parking.

Does La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection have a pool?

La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection features an indoor pool. Guests can enjoy pool access from 8:30 AM to 9 PM.

Does La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection have a restaurant?

Yes, there is a restaurant on site.

Does La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection have a spa?

Pamper yourself with a day at Spa Nuxe, where you can enjoy body treatments, facials, and body scrubs.

How close is La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection to downtown Chatelaillon-Plage?

La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection is 0.8 mi away from Chatelaillon-Plage.

La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 72 out of 111 reviews
Rating 8 - Good. 34 out of 111 reviews
Rating 6 - Okay. 2 out of 111 reviews
Rating 4 - Poor. 3 out of 111 reviews
Rating 2 - Terrible. 0 out of 111 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ann-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovelyhotel with a voew

Lovely place looks like a relic of the 70's but still not let that put you off
Stayed 1 night in Jul 2024

10/10 Excellent

Lilya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'accueil, le personnel et le cadre étaient absolument parfait. Nous reviendrons !
Stayed 1 night in Sep 2023

10/10 Excellent

hilary

Liked: Cleanliness, staff & service, room comfort
Absolute loved this place! Great room, amazing service. Food was outstanding and the pool wonderful! Would go by again for sure!
Stayed 2 nights in Jul 2022

10/10 Excellent

Mette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding place

Superb. Beyond expectations. Restaurant. Spa. Room design are extraordinary
Stayed 1 night in Dec 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star experience (except restaurant staff).

Hotel staff (reception, concierge and housekeeping) all excellent. Hotel location, cleanliness and decor all first rate. Unfortunately the restaurant staff weren’t quite so good, which let everyone else down, such a shame.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the hotel, staff and location was excellent
Stayed 1 night in Sep 2019

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely property. Rooms are small but smartly appointed. Excellent service. Not much else in the area.
Stayed 1 night in Sep 2018

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Autumn Stay

Stayed for two nights. The hotel and Spa are lovely. Service is superb. Only complaint would be the rooms are too small and lack storage. However they are beautifully presented.
Stayed 2 nights in Sep 2018

4/10 Poor

Quentin, Paris

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Nice amenities but the room is tiny and the staff did not accommodate or entertain any requests from my side. For the price we pay i would expect a lot more, and I wpuld expect to be taken care of much better than they did
Stayed 1 night in Aug 2018

8/10 Good

G, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, has everything for a short break

Fab hotel, perfect for a short break. Great spa, pool and restaurant
Stayed 2 nights in Aug 2018

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury spa and relaxation

Great location and spa department. Quite difficult to get food/drinks while using the spa.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Everything about this place is awesome. They really work hard at the details and it shows.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a seaside break

This hotel is beautifully situated by the sea. The little town of Chatelaillon Plage is very attractive with lots of places to eat. (it's a bit far to walk from the hotel though). Rooms are comfortable but not very large. It is worth paying the extra for a sea view (rather than a car park one). Breakfast was excellent with a wide choice of good quality food. The set menu in the restaurant was also very good, changing each day. There were no English channels on the TV. The toilet was separate to the bathroom which we found inconvenient. Tea and coffee making facilities are provided in the room but there were paper cups and no spoons. We went to the supermarket to buy 2 mugs and teaspoons.

4/10 Poor

Adrien

Business traveler
Liked: Cleanliness
Disliked: Staff & service

Séjour horrible

Hôtel était jadis superbe avec du personnel qualifié et compétant. Mais ça c était avant … Beaucoup de fioritures pour pas grand chose Chambre bruillante, attente au resto interminable, personnel qui semble ne pas de vrais professionnels… bref au vu du tarif, la valse ne va pas durer longtemps
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Murielle

Liked: Staff & service, property conditions & facilities
Excellent séjour à recommander
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeremy

Stayed 1 night in Nov 2024

10/10 Excellent

Loic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Hélène

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bel hotel avec une vue dégagée magnifique. Nois avons apprécié pouvoir se promener directement en sortant de l hôtel sur les bords de mer. Nous ne sommes pas forcément habitués aux hôtels de cette classe mais avons fortement apprécié le sourire et l'amabilité du personnel.
Stayed 2 nights in Sep 2024

8/10 Good

Britta

Traveled with partner
Schönes Hotel, nettes Personal, sehr gutes Restaurant, toller Gartenbereich! Leider war unsere Zimmerkategorie sehr klein… Kein nennenswerter Kleiderschrank. Der Wellnessbereich hat uns nicht interessiert- ist aber offensichtlich beliebt, war sehr voll.
Stayed 2 nights in Aug 2024

10/10 Excellent

ERWAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Jeremy

Stayed 2 nights in May 2024