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Country Garden Phoenix Hotel Changsha

Property class: 4.5
Luxurious 4.5-star hotel with 2 restaurants

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Photo gallery for Country Garden Phoenix Hotel Changsha

Outdoor pool
Meeting facility
Room
Treatment room
Breakfast area

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No. 325 Xingsha Road, High-Tech Development Zone, Changsha, 410100
  • Place, Tangren Cemetery
    ‪19 min walk‬
  • Place, Hunan Museum
    ‪35 min drive‬
  • Place, May Day Square
    ‪38 min drive‬
  • Airport, Changsha (CSX-Huanghua Intl.)
    ‪26 min drive‬

Room options

View all photos for Superior Twin Room

Room

Superior Twin Room

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Deluxe Twin Room

  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Business Double Room

Room

Business Double Room

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Business Twin Room

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Double Room

Room

Executive Double Room

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Twin Room

Room

Executive Twin Room

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Business Suite

Room

Business Suite

  • 1109 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Honeymoon Suite (Round Bed)

Room

Honeymoon Suite (Round Bed)

  • 990 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Changsha

Changsha retreat .Within 3 miles (5 km) of this Changsha hotel, you'll find Tangren Cemetery and Shuiduhe Bridge. Changsha Window of the World and Hunan International Convention and Exhibition Center are also within 6 miles (10 km).

What's nearby

  • Tangren Cemetery - 19 min walk - 1.0 mile
  • Hunan Museum - 35 min drive - 11.1 miles
  • May Day Square - 38 min drive - 12.1 miles
  • Huangxing Walking Street - 40 min drive - 14.8 miles
  • Central South University - 46 min drive - 19.5 miles

Getting around

  • Changsha South Station - 26 min drive
  • Wanjiali Square Station - 26 min drive
  • Changsha (CSX-Huanghua Intl.) - 26 min drive

Restaurants

  • ‪星巴克 - ‬5 min drive
  • ‪星巴克 - ‬4 min drive
  • ‪McDonald's (麦当劳) - ‬5 min drive
  • ‪星巴克 - ‬7 min drive
  • ‪晴溪庄园 - ‬9 min drive

About this property

Country Garden Phoenix Hotel Changsha

Luxurious 4.5-star hotel with 2 restaurants
Country Garden Phoenix Hotel Changsha offers its guests an indoor pool, an outdoor pool, and a fitness center. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 9688 square feet (900 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Country Garden Phoenix Hotel Changsha. A shopping center shuttle and a train station drop-off service are available for a fee. Self parking is free.

This 4.5-star Changsha hotel is smoke free.

  • 343 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 9688 sq ft of conference space
  • 900 sq m of conference space
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • No smoking on site
Country Garden Phoenix Hotel Changsha offers 343 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators, in-room massages, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Room amenities

Entertainment

  • 40-inch TV with cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator on request

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 150 per day.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 800.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CNY 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Country Garden Phoenix Changsha
Country Garn Phoenix Changsha
Phoenix Changsha Changsha
Country Garden Phoenix Hotel Changsha Hotel
Country Garden Phoenix Hotel Changsha Changsha
Country Garden Phoenix Hotel Changsha Hotel Changsha

Frequently asked questions

How close is Country Garden Phoenix Hotel Changsha to the airport?

Country Garden Phoenix Hotel Changsha is 16.1 mi (26-min drive) away from the Changsha (CSX-Huanghua Intl.) airport, the closest popular airport to the property.

Does Country Garden Phoenix Hotel Changsha have an airport shuttle?

Airport shuttle services are not available at Country Garden Phoenix Hotel Changsha.

Does Country Garden Phoenix Hotel Changsha offer free breakfast?

Country Garden Phoenix Hotel Changsha does not offer free breakfast.

Is there a casino at Country Garden Phoenix Hotel Changsha?

No, there is no casino at this hotel.

What time is check-in at Country Garden Phoenix Hotel Changsha?

Check-in begins at 2 PM.

Is there free parking at Country Garden Phoenix Hotel Changsha?

This hotel offers free self parking.

Does Country Garden Phoenix Hotel Changsha have a pool?

Country Garden Phoenix Hotel Changsha features an indoor pool and an outdoor pool.

Does Country Garden Phoenix Hotel Changsha have a restaurant?

Yes, there are 2 restaurants on site.

Does Country Garden Phoenix Hotel Changsha have a spa?

This hotel doesn't have a spa, but it does offer mani/pedis.

How close is Country Garden Phoenix Hotel Changsha to downtown Changsha?

Country Garden Phoenix Hotel Changsha is 8.3 mi away from Changsha County.

Country Garden Phoenix Hotel Changsha Reviews

Reviews

6.6
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 3 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel with spacious room & comfortable beds. Breakfast has variety of choices. Staffs are friendly, polite & helpful. However hotel doesnt look that new & locates a little far from central city or pedestrian street. Takes about 30 min driving.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

人生で最悪なホテル。ワーストNo.1

外観、内装はやたら洋風に仕上げてあり、最初は「安い割りにええ感じのホテルやなぁー」て思ったのもつかの間、部屋のシャワールームに他人の髪の毛の塊が転がっていて、信じられんで嗚咽(おえつ)が走った。 「おえーー!!　こんな汚いもてなしいらんで!!」一旦こんな状態を見たら、何もかもが汚く見えてくる。 部屋のカードキーも何度かざしても、全く開かず、フロントに文句ひとを言いに行ったら、対応に三人がかりで20分も待たされ、あげくの果ては「OK」の一言で終らせる始末。 やる気の無い高校生のバイトの様なスタッフは謝る気が更々無い。 「ちゃんと、カードキーが治ったか開くのを確かめに一緒に部屋まで来てくれ」と頼んでも「OK!OK!」と忙しくも無いのに門前払いの対応。本気で腹が煮え繰り返った。 室内プールも係員二人が、足を水に漬ける場所でプールサイドに置くプラスチック製のイスを30台ぐらい洗いまくり、ドロドロの水に足を漬けてプールサイドへ行った。 あまりにも気持ち悪いので、結局入らず終い。 地下一階にあるプール入り口までの通路は真っ暗で、気色悪かった。 ホテルが呼んだタクシーはぼったくりで、長沙市の五一広場まで一時間もかかり80元取られた。 帰りに道路で拾ったタクシーは、五一広場よりも遠い場所から30分でホテルに到着しタクシー料金割り増しの夜なのに50元だった。 部屋の明かりは電灯がほとんど無く、暗いので部屋の中での作業が本当にしずらいので難儀した。 レストランのスタッフも腰からシャツが丸出しのままで、英語で話しかけても眠たい顔をして対応も悪く、何かと指でアッチ、コッチと指示をする始末。 このホテルはほとんど、英語が出来ないスタッフばかり。スマホアプリで海外言語検索する能力すら無い。「よくこれで海外からの観光客を招き入れてるなぁー」と呆れてしまう。 部屋のカードキーが開かない時に、フロントに電話して来た掃除のおばはんは、自分が掃除の時に空ける為のカードキーをドア部分に当てて、開いたら知らん顔して、そのまま消え去る史上最悪の対応!! 入室前に、宿泊費を一月前にクレジットでお金を払っていたにも関わらず、デポジット(敷金)と言う奇妙なお金1,000元も現金で払わされる。 フロントを始め、スタッフが大学生のアルバイト感覚の乗りでやっているので、日本人には不向きなホテル。 レストランは下水の悪臭が漂い、とても食べるところではない。 客層悪く、スタッフの女の子にいたずらしたり、タバコを吸いながらうろうろしている輩がやたら多かった。ホテル内はタバコ臭く廊下に漂っている。 部屋内も禁煙ルームを頼んだのに、枕がたばこ臭くて眠れず頭が痛くなった。 お金を払って最悪な旅をした。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

干净整洁

酒店在星沙地区还是不错的，只是地点稍微偏僻点。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have a good time to stay this hotel.