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5.0 out of 5

"I wrote another review about the hotel overall. But I wanted to commend the staff at this hotel. I had a legal document come by email that needed t ... " More

By a verified traveler on Fri 23 Feb 2018

Hotel Description

5-star luxury aparthotel in Kai Fu

In Changsha

Within a 15-minute walk of this Kai Fu aparthotel, you'll find Martyrs' Park and Hunan Provincial Museum. Changsha Museum and Changsha Bamboo Slips Museum are also within 3 miles (5 km).

Multiple dining options

This smoke-free aparthotel includes 2 restaurants, an indoor pool, and a 24-hour health club. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the sauna and perks like free self parking.

Free WiFi, kitchenettes

The 262 individually decorated apartments offer free WiFi and 24-hour room service. LCD TVs come with cable channels, and other amenities include kitchenettes and refrigerators.

One Bedroom Superior

Bed Count 1 Full Bed Maximum Occupancy 2 Max

One Bedroom Premier

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Deluxe(Two Double Bed)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

One Bedroom Executive

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Deluxe(Queen Size Bed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Modena by Fraser Changsha ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Modena by Fraser Changsha

Everyone (2)
5 out of 5

Very Helpful Staff to Westerner and airport taxi

Cons: Signs to hotel entrance/lobby.
I wrote another review about the hotel overall. But I wanted to commend the staff at this hotel. I had a legal document come by email that needed to be printed, signed, and send back out. They really went out of their way to help with this task, never complained, and were persistent to make it happen. Very thankful. The staff were helpful with ordering a taxi, especially to get to the airport. Best to talk with them the day before your flight goes out, assuming you need the taxi in the morning time. Airport taxi usually about $25USD and could take you an hour to get there. And plan for 2 hours ahead at the airport, long check-in, and long security check thru, typically. NOTICE: From airport, or anywhere I guess, to hotel... Make sure you have the hotel phone number! This hotel has an English name, never had taxi understand/know the name plus the hotel entrance is not easy to find. The taxi can call the number to get you to right place. It is a tall building so look up in the sky, you will see Modena written on the side, next to BOFO building.

Posted by , from Florida USA on Feb 23, 2018

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Comment from Hotel Management

Mar 26, 2018 by kitty Chu

Dear Gene, Thanks for choosing Modena by Fraser Changsha! We are glad that you have enjoyed your stay with us. We have recently installed road direction in the neighbor area, it will also be easier to find us by directly contacting our Front Office. Thanks for your comments on breakfast and our employees. I will share with them as a great encouragement to progress the service and quality to a higher level! Hope we will meet in the near future again. Kitty Chu, General Manager

5 out of 5

Really Great Hotel in Changsha

Pros: Hotel staff, pool/workout area/laundry floor, really nice rooms. Good location next to shopping mall and supermarket and restaurants. Subway not far.
Cons: Wow, can't think of anything. A really well managed and operated hotel.
Location: Upscale shopping mall, supermarket and restaurants all in one connected buildings. Subway a good walk, but once you do, you can get to a lot of places
I stayed at this hotel for several weeks. The staff are very helpful and I do not speak much Chinese, but able to sort it out, couple staff pretty good English. Well kept and managed hotel, the maids seemed to be around a lot. I stayed in most all of the different types of rooms, they are all great with refrigerator in all of them. The top rooms were with living room, sofa, table, little kitchen, bedroom, bathroom, and a washer/dryer (that was handy but there is also a laundry room on 5th floor) a fantastic room at a decent price. The smallest room is just that but it is okay for one person. Price wise this place is hard to beat for what you get and I recommend you use an online booking because you will get a better price than at the front desk. The 5th floor has a nice weight room and tread mills, a sauna, Jacuzzi, and a big pool, I mean BIG pool with cushion lounge chairs, all indoors. It is really really nice. Breakfast is really good buffet on top floor, 43, even English folks can enjoy this one in addition to the Chinese foods, and definitely worth the couple bucks extra when you book the room. Fried eggs, sausage, bacon, toast, croissants, pastry, cut up fruit, fruit juice, yogurt, and coffee makers - just chose, push the button, then grinds the beans and you have coffee. So the coffee is strong but there is cream milk just add a lot of that, really good. Very clean, well kept, staff helpful.

Posted by , from Florida USA on Feb 23, 2018

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Comment from Hotel Management

Mar 26, 2018 by kitty Chu

Dear Gene, Thanks for choosing us! Modena by Fraser Changsha is the first international serviced apartment of Frasers Hospitality in Hunan Province. We are dedicating in delivering golden standard services and providing exceptional environment for our valuable guests. Thanks for your encouragement and we will continuously upgrade our service standard. Look forward to meeting you again in the future. Kitty Chu, General Manager

Property Features

Modena by Fraser Changsha offers its guests an indoor pool, a 24-hour health club, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the luxury Modena by Fraser Changsha. Free self parking is available. This 5-star Changsha aparthotel is smoke free.

  • 1 building
  • 262 guestrooms or units
  • 24 levels
  • 2 dining venues
  • Bar or lounge
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Game room or arcade
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Changsha (CSX-Huanghua Intl.) (28.4 km / 17.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Modena by Fraser Changsha offers 262 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. A pillow menu is available. 53-inch LCD televisions come with premium cable channels. Accommodations at this 5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • In-room kitchenette
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Coffee maker
  • Kitchenware
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

云顶天际餐厅 - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

人间味 - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Open daily.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site
  • Yoga classes/instruction on site

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 150.0 per day.
  • Cribs (infant beds) are available for CNY 100.0 per day.

Pet Policy

  • Pets: CNY 300 per pet, per day
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • UnionPay
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • gap period enforced between guest stays 24 hours
  • Property uses a professional cleaning service

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000.0 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 99 for adults and CNY 99 for children (approximately)
  • Pet fee: CNY 300 per pet, per day
  • Crib (infant bed) fee: CNY 100.0 per day
  • Rollaway bed fee: CNY 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Modena Fraser Changsha Hotel
  • Modena Fraser Changsha
  • Modena by Fraser Changsha Changsha
  • Modena by Fraser Changsha Aparthotel
  • Modena by Fraser Changsha Aparthotel Changsha

You should know

  • Pool access available from 6 AM to 11 PM.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.