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Hotel Playa Cristal

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Hotel Playa Cristal

A swimming pool with clear blue water, surrounded by palm trees and a tiled deck.
A hotel room with a wooden floor, a large mirror above the sink, a bed with a white bedspread, and a window with a view of trees.
A patio area with outdoor seating, a pergola, and a variety of potted plants.
A staircase leading to a room with a tropical mural, a glass door, and a metal railing.
A multi-story building with balconies, surrounded by palm trees and greenery.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Madero No. 73-A, Col. centro, Catemaco, VER, 95870
  • Place, Laguna Catemaco
    ‪1 min walk‬
  • Place, Carmen Basilica
    ‪10 min walk‬
  • Place, Los Tuxtlas Biosphere Reserve
    ‪5 min drive‬

Room options

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room

A room with two beds, a small table with chairs, a framed picture on the wall, and a window with curtains.

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Catemaco

In Catemaco .Within a 15-minute walk of the hotel, you'll find Laguna Catemaco and Carmen Basilica. Also, Los Tuxtlas Biosphere Reserve is within 2 miles (3 km) and Cascada Salto de Eyipantla is within 6 miles (10 km).

What's nearby

  • Laguna Catemaco - 1 min walk - 0.1 miles
  • Carmen Basilica - 10 min walk - 0.6 miles
  • Los Tuxtlas Biosphere Reserve - 5 min drive - 1.4 miles
  • Nanciyaga Ecological Reserve - 18 min drive - 5.5 miles
  • Sontecomapan Lagoon - 49 min drive - 14.9 miles

Getting around

  • Minatitlan, Veracruz (MTT-Coatzacoalcos National) - 155 min drive

Restaurants

  • ‪Restaurant La Casona - ‬11 min walk
  • ‪Taqueria Beto's - ‬11 min walk
  • ‪Café Oro De Los Tuxtlas - ‬7 min walk
  • ‪Loncheria Mingo - ‬10 min walk
  • ‪Hechizo Loco - ‬11 min walk

About this property

Hotel Playa Cristal

3-star guestrooms with free WiFi
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. An outdoor pool, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Playa Cristal.

Smoking is allowed in designated areas at this 3-star Catemaco hotel.

  • 33 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Gift shop
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Playa Cristal offers 33 air-conditioned accommodations with safes and complimentary bottled water. Plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 98 for adults and MXN 98 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 200.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 98 for adults and MXN 98 for children
  • Rollaway bed fee: MXN 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Property is also known as

Hotel Playa Cristal Catemaco
Hotel Playa Cristal
Playa Cristal Catemaco
Playa Cristal
Hotel Playa Cristal Catemaco, Mexico - Veracruz
Hotel Playa Cristal Hotel
Hotel Playa Cristal Catemaco
Hotel Playa Cristal Hotel Catemaco

Frequently asked questions

How close is Hotel Playa Cristal to the airport?

Hotel Playa Cristal is 87.5 mi (155-min drive) away from the Minatitlan, Veracruz (MTT-Coatzacoalcos National) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Playa Cristal?

As of Aug 4, 2026, prices found for a 1-night stay for 2 adults at Hotel Playa Cristal on Aug 25, 2026 start from $72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Playa Cristal have an airport shuttle?

Airport shuttle services are not available at Hotel Playa Cristal.

Does Hotel Playa Cristal offer free breakfast?

Free breakfast isn’t provided at Hotel Playa Cristal, but cooked-to-order breakfast is offered for a fee of MXN 98 for adults and MXN 98 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Playa Cristal?

No, there is no casino at this hotel.

What time is check-in at Hotel Playa Cristal?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Hotel Playa Cristal?

Free parking is not available at this hotel.

Does Hotel Playa Cristal have a pool?

Hotel Playa Cristal features an outdoor pool.

Does Hotel Playa Cristal have a restaurant?

Hotel Playa Cristal is home to Tierra de Tucanes, which features Mexican cuisine.

Does Hotel Playa Cristal have a spa?

There are no spa services available at this hotel.

How close is Hotel Playa Cristal to downtown Catemaco?

Hotel Playa Cristal is 0.4 mi away from Catemaco.

Hotel Playa Cristal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 85 out of 142 reviews
Rating 8 - Good. 45 out of 142 reviews
Rating 6 - Okay. 5 out of 142 reviews
Rating 4 - Poor. 3 out of 142 reviews
Rating 2 - Terrible. 4 out of 142 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
Staff on reception and in the restaurant were very helpful and friendly. They organised a tour for us which was very good value. The food in the restaurant, both breakfast and dinner, was delicious and good value.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Luis

Liked: Cleanliness, amenities
Exelente service with attention to details. Restaurant in place with lake view and delicious local food, also best place in town to enjoy a drink
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Florisol

Liked: Staff & service, amenities
Close to the lake
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast and good dinners. No hairdryer and not enough plugs. Nice garden to have a drink at end of day
Stayed 3 nights in May 2025
Verified review

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was good
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen ambiente, muy buena ubicacion los servicios bien. Felicidades por los servicios y la atencion Si regresara nuevamente, me quedaria en el mismo lugar. Gracias
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Karla Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel agradable, con buen mantenimiento, el personal muy amable, cómodo. Volvería sin lugar a dudas
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ALEJANDRO CENDREY

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel cuenta con habitaciones cómodas y limpias, personal amable y atento, la alberca muy bonita con un jardín donde vive un pavo real de nombre Benito ademas cuenta con un restaurante bar con comida deliciosa y muy acogedor, definitivamente lograron que mi estancia fuera amena y cómoda. El hotel es una grandiosa elección para su estadía
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buenas las instalaciones
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
Nop
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Cris

Liked: Cleanliness, amenities, property conditions & facilities
La habitación impecable, el personal muy amable, los alimentos deliciosos y el precio super accesible muy muy recomendable.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
El personal muy amable, el cuarto amplio, limpio y ordenado. Muy cerca del malecón y el restaurante del hotel tiene muy buena comida/cena
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Horacio

Liked: Cleanliness, staff & service
Disliked: Amenities
La habitación limpia , eso siempre es excelente . La regadera con abundante agua para darse un baño merecido
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Ni e
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación muy limpia y cómoda, muy agradable lugar y accesible
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

ABIGAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

ROSY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agusto y centrico
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Excelente trato, muy comodo
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amables y atentos, a demás el restaurante está muy bonito
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Magdalena Munguia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables, todo bien buena comida
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, excelente restaurante y comida.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Faty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable el hotel y su restaurante todo muy rico
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Galilea

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio , lo recomiendo
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Neftali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es tranquilo y en frente del malecon, muy accesible
Stayed 3 nights in Dec 2024