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Hotel Playa Azul

2.0 star property
Spa hotel near Carmen Basilica

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Photo gallery for Hotel Playa Azul

Couples treatment rooms, body treatments, mud baths, aromatherapy
Property grounds
Reception
Children's play area - outdoor
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Pool
  • Laundry
  • Pet friendly

Explore the area

View in a map
Carretera Sontecomapan Km 2 s/n, Catemaco, VER, 95870
  • Place, Carmen Basilica
    ‪3 min drive‬
  • Place, Laguna Catemaco
    ‪4 min drive‬
  • Place, Nanciyaga Ecological Reserve
    ‪5 min drive‬

Room options

View all photos for Basic Room, 2 Double Beds, Garden View

Basic Room, 2 Double Beds, Garden View | In-room safe, bed sheets, alarm clocks

Basic Room, 2 Double Beds, Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Queen Beds, Garden View

Premium Room, 2 Queen Beds, Garden View | In-room safe, bed sheets, alarm clocks

Premium Room, 2 Queen Beds, Garden View

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Catemaco

City center stay.You'll find Carmen Basilica and Laguna Catemaco within 3 miles (5 km) of this hotel. Nanciyaga Ecological Reserve and Los Tuxtlas Biosphere Reserve are also within 3 miles (5 km).

What's nearby

  • Carmen Basilica - 3 min drive - 1.7 miles
  • Laguna Catemaco - 4 min drive - 2.6 miles
  • Nanciyaga Ecological Reserve - 5 min drive - 3.5 miles
  • Los Tuxtlas Biosphere Reserve - 6 min drive - 2.3 miles
  • Sontecomapan Lagoon - 34 min drive - 19.7 miles

Getting around

  • Minatitlan, Veracruz (MTT-Coatzacoalcos National) - 166 min drive

Restaurants

  • ‪Hechizo de amor - ‬3 min drive
  • ‪Restaurant La Casita - ‬3 min drive
  • ‪IL FIORENTINO - ‬3 min drive
  • ‪Restaurante Y Bar La Moyotera - ‬3 min drive
  • ‪Restaurante Palapa De José - ‬3 min drive

About this property

Hotel Playa Azul

Spa hotel near Carmen Basilica
Hotel Playa Azul offers its guests a full-service spa, an outdoor pool, and a hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge.

A children's pool, a sauna, and spa services are also featured at Hotel Playa Azul. Self parking is free.

This Catemaco hotel is smoke free.

  • 80 guestrooms or units
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Onsite shopping
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Playa Azul offers 80 air-conditioned accommodations with safes and complimentary toiletries. Televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a mud bath.

The spa is open select days. Children under 9 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: High-speed internet

Parking and transportation

  • Free extended parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 28-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Laundry fee: MXN 30 per day
  • Spa fee: MXN 346 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property only accepts cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Courtney Hotel Playa Azul
Hotel Playa Azul Hotel
Hotel Playa Azul Catemaco
Hotel Playa Azul Hotel Catemaco

Frequently asked questions

How close is Hotel Playa Azul to the airport?

Hotel Playa Azul is 89.8 mi (166-min drive) away from the Minatitlan, Veracruz (MTT-Coatzacoalcos National) airport, the closest popular airport to the property.

Does Hotel Playa Azul have an airport shuttle?

Airport shuttle services are not available at Hotel Playa Azul.

Does Hotel Playa Azul offer free breakfast?

Hotel Playa Azul does not offer free breakfast.

Is there a casino at Hotel Playa Azul?

No, there is no casino at this hotel.

What time is check-in at Hotel Playa Azul?

Check-in start time: 3 PM; Check-in end time: 4:00 PM.

Is there free parking at Hotel Playa Azul?

This hotel offers free self parking and extended parking.

Does Hotel Playa Azul have a pool?

Hotel Playa Azul features an outdoor pool and a children's pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does Hotel Playa Azul have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Playa Azul have a spa?

This hotel has a spa, which features Thai massages, facials, and mud baths.

How close is Hotel Playa Azul to downtown Catemaco?

Hotel Playa Azul is 1.5 mi away from Catemaco.

Reviews

Hotel Playa Azul Reviews

7.0

Good

7.0/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 8 out of 30 reviews
Rating 8 - Good. 8 out of 30 reviews
Rating 6 - Okay. 8 out of 30 reviews
Rating 4 - Poor. 2 out of 30 reviews
Rating 2 - Terrible. 4 out of 30 reviews

Reviews

4/10 Poor

Richard

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were not helpful. The hot water was turned off. We had to ask them to turn off the hot water tank serving the two rooms we had booked. After a week of travelling we had dirty clothes needing to be laundered. The receptionist said the laundry would be ready the afternoon the day after we arrive. But when we returned the next afternoon the laundry had not be sent out. As for amenities and condition of the room. The shower was dirty and did not drain properly. The hotel has closed is bar and restaurant, although it is too far to walk into town for a meal, The taxi service recommended by the hotel was very slow. What a lousy hotel!
Stayed 2 nights in Feb 2024

2/10 Terrible

Jorge J

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property should be remove from any travel site is worst than a motel. Unsafe dirty I stayed 1 hour and had enough. Lost the money I paid for two room and did not care, my family was not going to be safe.

10/10 Excellent

Isauro

Stayed 1 night in Jul 2022

8/10 Good

Joan Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel de los 90's

En términos generales el hotel es cómodo para estar de paso, tiene muchos servicios y es limpio y cuidado, pero sus instalaciones son algo viejas. Se siente como un hotel de los 90's. Aunque el personal fue muy amable
Stayed 1 night in Jul 2024

8/10 Good

José, Xalapa

Liked: Cleanliness, amenities
el baño de la habitacion tenía una fuga en el piso se salia el agua del retrete, y no me agrado
Stayed 1 night in Jul 2024

6/10 Okay

Hector

Desayuno incluido

No me gustó que por contratar el hospedaje a través de la aplicación hoteles. com, No tenemos derecho al desayuno que se incluye si reservas directo con el hotel
Stayed 2 nights in Jun 2024

8/10 Good

Carmen

Liked: Property conditions & facilities
Muy bonito su alberca está increíble
Stayed 2 nights in May 2024

8/10 Good

Alis

Traveled with family
Es un hotel con una alberca buena el desayuno es rico pero ya le falta mantenimiento en general , la estancia fue aceptable con algunos detalles pero si regresaríamos
Stayed 2 nights in Mar 2024

6/10 Okay

Jaime

Traveled with partner, Traveled with family
Disliked: Staff & service, property conditions & facilities
Sin internet mala señal de tv
Stayed 1 night in Feb 2024

2/10 Terrible

violeta

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es bonito pero el servicio es terrible. Los cuartos viejos y maltratados. No nos quisieron servir desayuno porque había un grupo. En general pésimo todo. No lo recomiendo.
Stayed 1 night in Sep 2023

6/10 Okay

Erika

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Buenas vistas y paisajes.
Stayed 1 night in Aug 2023

2/10 Terrible

Lic. Araceli

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No sirve la tele, ni el aire acondicionado, alto precio para las instalaciones, el lugar no tiene mantenimiento, esta descuidado
Stayed 3 nights in Jul 2023

6/10 Okay

Marco Antonio

Stayed 1 night in Jul 2023

10/10 Excellent

Sergio

Stayed 2 nights in Jun 2023

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Muy buena atencion, las habitaciones muy limpias, pero el restaurante estaba fuera de servicio, yo espero que por remodelacion por que si hace falta
Stayed 2 nights in Mar 2023

4/10 Poor

Ana Lilia

Stayed 1 night in Mar 2023

2/10 Terrible

Jessica

Stayed 1 night in Mar 2023

8/10 Good

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities
Le falta mantenimiento a la propiedad de pintura y algunas áreas
Stayed 2 nights in Jul 2022

8/10 Good

Raúl Katt

Traveled with family
Liked: Cleanliness, staff & service, amenities
Su ubicación. No me gustó su internet, ni su TV, clima viejo y ruidoso
Stayed 1 night in Jul 2022

10/10 Excellent

Erika Noemí

Stayed 3 nights in May 2022

8/10 Good

Areli

Stayed 1 night in Mar 2022

10/10 Excellent

MARIO ALEJANDRO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

José Marcelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos fue muy bien, un hotel amplio y confortable
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with family

Catemaco es increible

Toda mi familia y yo nos divertimos mucho en la piscina, que es muy amplia y funcional. Mucho espacio de estacionamiento y muchos lugares para visitar y descansar.
Stayed 1 night in Jul 2021

6/10 Okay

Sarai

Traveled with family
Disliked: Cleanliness

En genera regular

El hotel le hace falta mantenimiento, limpieza regular, de las 3 habitaciones 1 de ellas no servía. En la noche quisimos comprar y no había nadie en recepción. El temazcal y masaje muy bien, se cobra aparte.
Stayed 1 night in Jul 2021