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Pont Levis Hôtel By Franck Putelat

4.0 star property
4-star guestrooms with free WiFi

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Photo gallery for Pont Levis Hôtel By Franck Putelat

Courtyard
Superior Room (Jacuzzi) | Premium bedding, in-room safe, individually decorated, blackout drapes
Front of property
Outdoor pool, pool umbrellas, sun loungers
Junior Suite, Terrace | Living area | 83-cm LED TV with cable channels, TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

Map
40 chemin des Anglais, Carcassonne, Aude, 11000
  • Château Comtal
    ‪2 min walk‬
  • Historic Fortified City of Carcassonne
    ‪2 min walk‬
  • Narbonnaise Gate
    ‪3 min walk‬
  • Carcassonne (CCF-Pays Cathare)
    ‪8 min drive‬

Room options

View all photos for Superior Room (Jacuzzi)

Superior Room (Jacuzzi) | Premium bedding, in-room safe, individually decorated, blackout drapes

Superior Room (Jacuzzi)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, individually decorated, blackout drapes

Superior Room

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Premium Double Room

  • 204 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite (Jacuzzi)

Junior Suite (Jacuzzi) | Premium bedding, in-room safe, individually decorated, blackout drapes

Junior Suite (Jacuzzi)

  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace | Premium bedding, in-room safe, individually decorated, blackout drapes

Junior Suite, Terrace

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

About the neighborhood

Carcassonne

In shopping district.Steps from the hotel, you'll find Château Comtal and Narbonnaise Gate. Historic Fortified City of Carcassonne and Le Musée de la Torture de Carcassone are also within half a mile (1 km).

What's nearby

  • Château Comtal - 2 min walk - 0.1 miles
  • Historic Fortified City of Carcassonne - 2 min walk - 0.1 miles
  • Narbonnaise Gate - 3 min walk - 0.2 miles
  • Le Musée de la Torture de Carcassone - 3 min walk - 0.2 miles
  • Aude Gate - 6 min walk - 0.4 miles

Getting around

  • Carcassonne Station - 8 min drive
  • Carcassonne (CCF-Pays Cathare) - 7 min drive

Restaurants

  • ‪Le Bar à Vins de la Cité - ‬6 min walk
  • ‪L'Escargot - ‬5 min walk
  • ‪Comte Roger - ‬5 min walk
  • ‪Le Trouvère - ‬4 min walk
  • ‪Les Terrasses de la Cité - ‬4 min walk

About this property

Pont Levis Hôtel By Franck Putelat

4-star guestrooms with free WiFi
Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. You can enjoy a drink at the bar/lounge. An outdoor pool, a terrace, and multilingual staff are also featured at Pont Levis Hôtel By Franck Putelat. Parking is available for a fee.

This 4-star Carcassonne hotel is smoke free.

  • 1 building
  • 12 guestrooms or units
  • 2 levels
  • Built in 2013
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
Pont Levis Hôtel By Franck Putelat offers 12 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. 83-cm LED televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Carcassonne hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Arabic, English, French, Portuguese, Spanish

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Property amenities

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 83-cm LED TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9.00 for children
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Pont Levis
Pont Levis Carcassonne
Pont Levis By Franck Putelat
Pont Levis Hôtel Carcassonne
Pont Levis Hôtel By Franck Putelat Hotel
Pont Levis Hôtel By Franck Putelat Carcassonne
Pont Levis Hôtel By Franck Putelat Hotel Carcassonne

Frequently asked questions

How close is Pont Levis Hôtel By Franck Putelat to the airport?

Pont Levis Hôtel By Franck Putelat is 4.1 mi (7-min drive) away from the Carcassonne (CCF-Pays Cathare) airport, the closest popular airport to the property.

How much does it cost to stay at Pont Levis Hôtel By Franck Putelat?

As of May 27, 2025, prices found for a 1-night stay for 2 adults at Pont Levis Hôtel By Franck Putelat on Jun 6, 2025 start from $178.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pont Levis Hôtel By Franck Putelat have an airport shuttle?

Airport shuttle services are not available at Pont Levis Hôtel By Franck Putelat.

Does Pont Levis Hôtel By Franck Putelat offer free breakfast?

Free breakfast isn’t provided at Pont Levis Hôtel By Franck Putelat, but buffet breakfast is offered for a fee of EUR 18 for adults and EUR 9.00 for children. It's available every day from 7:30 AM to 10:00 AM.

Is there a casino at Pont Levis Hôtel By Franck Putelat?

No, there is no casino at this hotel.

What time is check-in at Pont Levis Hôtel By Franck Putelat?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Pont Levis Hôtel By Franck Putelat?

Free parking is not available at this hotel. Self parking is available for EUR 15 per day.

Does Pont Levis Hôtel By Franck Putelat have a pool?

Pont Levis Hôtel By Franck Putelat features an outdoor pool.

Does Pont Levis Hôtel By Franck Putelat have a spa?

This hotel doesn't have a spa, but it does offer body treatments, mani/pedis, and massages.

How close is Pont Levis Hôtel By Franck Putelat to downtown Carcassonne?

Pont Levis Hôtel By Franck Putelat is 0.9 mi away from Carcassonne.

Pont Levis Hôtel By Franck Putelat Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 107 out of 153 reviews
Rating 8 - Good. 37 out of 153 reviews
Rating 6 - Okay. 6 out of 153 reviews
Rating 4 - Poor. 3 out of 153 reviews
Rating 2 - Terrible. 0 out of 153 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location close to the gates of the walled city. Easy parking once the system is explained. Enter the public car park gates at the front of hotel, park and walk to reception where the correct tickets can be obtained for parking. 15€ per night charge. Rooms are immaculate and have a small fridge and pod coffee machine. Decor is excellent and has deck access to most rooms. Good if you smoke, not if you don’t. Reception was efficient and polite. Note the bath had a hand held shower with no facility for hands free use. The drinks and breakfast are overpriced and underwhelming when there are bars and cafes just inside the walls. Definitely worth the stay except for the shower.
Stayed 2 nights in Oct 2024

8/10 Good

Jim

Stayed 1 night in Oct 2024

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hotel with impeccable service and a wonderful location
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Right outside entrance to walled city, so convenient. Staff were wonderful.
Stayed 1 night in Oct 2024

10/10 Excellent

RENEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Right across from the medieval city. Easy walk to the town center. Staff was exceptional!
Stayed 1 night in Jul 2024

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for access to the castle. Also short walk to the new town area. Friendly staff. Comfortable room.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & lovely staff

Great hotel, so close to the entrance to the medieval city. The reception were so helpful and booked a fabulous restaurant for us. Also we were able to park our camper van securely which was good. We will return and dine at the sister hotel’s restaurant next time
Stayed 1 night in Jul 2024

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with very close proximity to the castle gate . Safe and private parking Very helpful staff .We didn’t use the restaurant at all so I can’t comment on that . Gorgeous chilled ,cat , Pom-pom asleep in the reception .
Stayed 1 night in Sep 2023

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis of calm in close proximity to Carcassonne

Beautiful and peaceful hotel but in such close proximity to the medieval city. However the highlight was the staff - so accommodating and friendly. Can’t recommend this hotel highly enough.
Stayed 3 nights in Aug 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would highly recommend this hotel. Perfect location to see Carcassonne. Wonderful pool, too. The staff is excellent from check in to when you leave.
Stayed 1 night in Jun 2023

10/10 Excellent

Pamela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent
Stayed 4 nights in Oct 2022

8/10 Good

Joanne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location to Cite is perfect---just across the parking lot. The parking offered by the hotel is also convenient and safe. They were very helpful in making reservations for one of the Putelat restaurants, which was an excellent experience.
Stayed 3 nights in Sep 2022

10/10 Excellent

Kimberlee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was well taken care of, the staff was excellent, the location was superb.
Stayed 2 nights in Sep 2022

10/10 Excellent

Robert

Stayed 1 night in May 2022

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolute Stay MUST - Location, Clean, Staff

Amazing location, very comfortable bed, clean, fantastic staff, professional, and absolutely stay MUST
Stayed 1 night in Oct 2021

10/10 Excellent

Laura

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Michael S., Tampa, FL

Liked: Cleanliness

200 yards to gates of old city.

This modern clean well designed and comfortable property was extremely close to the old city. Parking was alongside. Bed was very comfortable with all mod cons. Highly recommended.
Stayed 2 nights in Sep 2019

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Last minute decision for a couple of nights in Carcassonne - the hotel is right next to the main gate to the walled town.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019