6/10 Aceptable
Karen C.
11 may. 2025
TOO DIRTY AND POOR COMMUNICATION!
We arrived to find the property all full of dust, stained bedsheets, dirty countertops, stained table mats, electricity in one room was not working, the outdoor patio was not on its best cleanliness, the pool water was so cold and the fountain wasn’t working. It is a gorgeous house but just because it’s a bit old it seems that it’s been neglected, specially the landscaping. Proper housekeeping could have made a HUGE impact in our stay. It seems that this has been an issue for a while now, according to previous reviews, we decided to give it a shot since you would assume that the reviews were taken seriously. We contacted support and during the whole stay, property management failed to contact me directly. We had to figured it out self for the pool and the electricity issue.Lastly, there was pet hair everywhere, no pool towels, not a heated pool and kitchen did not have all essentials.We still had a great time and made the best out of it since the location of the property was quiet and peaceful.
Karen C.
Se hospedó 2 noches en mayo de 2025