Best Western Suites Le Jardin Caldas Novas

Property class: 3.5
Family-friendly 3.5-star hotel with 4 outdoor pools

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Photo gallery for Best Western Suites Le Jardin Caldas Novas

An aerial view of a resort with multiple tennis courts, a pool area, and surrounding palm trees.
A spacious lobby with a central water feature, seating areas, and tall palm trees.
A buffet with various fruits and vegetables, including apples, grapes, tomatoes, and bananas.
A spacious lobby with multiple seating areas, a high ceiling, and a modern architectural design.
A tennis court with a net, surrounded by a fence, and a thatched roof structure.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Rua Machado de Assis Nº555, Bairro Bandeirantes, Caldas Novas, GO, 75690
  • Place, Water Park
    ‪12 min walk‬
  • Place, Plaza Orlando Mestre
    ‪13 min walk‬
  • Place, Feira do Luar
    ‪15 min walk‬
  • Airport, Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    ‪5 min drive‬

Room options

Deluxe Room, 2 Twin Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Suite, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

About the neighborhood

Caldas Novas

Heart of Caldas Novas.Within a 10-minute walk of this Termal hotel, you'll find Avenida Coronel Cirilo Lopes de Morais and Water Park. Plaza Orlando Mestre and Matriz Church are also within half a mile (1 km).

What's nearby

  • Water Park - 12 min walk - 0.6 miles
  • Plaza Orlando Mestre - 13 min walk - 0.7 miles
  • Casarao - 13 min walk - 0.7 miles
  • Feira do Luar - 15 min walk - 0.8 miles
  • Acqua Park diRoma - 3 min drive - 1.6 miles

Getting around

  • Goiania (GYN-Santa Genoveva) - 158 min drive

Restaurants

  • ‪Rota 23 - Carne De Sol & Petiscaria - ‬5 min walk
  • ‪Buteco Do Simprão Caldas Novas - ‬6 min walk
  • ‪Trem Bão Restaurante - ‬4 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Tendas Espetinhos Grill - ‬10 min walk

About this property

Best Western Suites Le Jardin Caldas Novas

Family-friendly 3.5-star hotel with 4 outdoor pools
Best Western Suites Le Jardin Caldas Novas offers its guests 4 outdoor swimming pools, an outdoor tennis court, a hot tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and 3 meeting rooms are available. A fitness center, spa services, and a terrace are also featured at the family-friendly Best Western Suites Le Jardin Caldas Novas. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Caldas Novas hotel.

  • 350 guestrooms or units
  • 10 levels
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Best Western Suites Le Jardin Caldas Novas offers 350 air-conditioned accommodations with minibars and safes. 21-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services.

Similar properties

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered, secured self parking on site
  • Free covered, secured valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 21-inch flat-screen TV with cable channels

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 6:00 AM to 11:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

BEST WESTERN Suites Le Jardin Caldas Novas Brazil
Best Western Suites Jardin Caldas Novas Hotel
Best Western Suites Jardin Hotel
Best Western Suites Jardin Caldas Novas
Best Western Suites Jardin
Suites Le Jardin Caldas Novas
Best Western Suites Le Jardin Caldas Novas Hotel
Best Western Suites Le Jardin Caldas Novas Caldas Novas
Best Western Suites Le Jardin Caldas Novas Hotel Caldas Novas

Frequently asked questions

How close is Best Western Suites Le Jardin Caldas Novas to the airport?

Best Western Suites Le Jardin Caldas Novas is 2.4 mi (6-min drive) away from the Caldas Novas (CLV-Nelson Ribeiro Guimaraes) airport, the closest popular airport to the property.

Does Best Western Suites Le Jardin Caldas Novas have an airport shuttle?

Airport shuttle services are not available at Best Western Suites Le Jardin Caldas Novas.

Does Best Western Suites Le Jardin Caldas Novas offer free breakfast?

Best Western Suites Le Jardin Caldas Novas does not offer free breakfast.

Is there a casino at Best Western Suites Le Jardin Caldas Novas?

No, there is no casino at this hotel.

What time is check-in at Best Western Suites Le Jardin Caldas Novas?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Best Western Suites Le Jardin Caldas Novas?

This hotel offers free self parking and valet parking.

Does Best Western Suites Le Jardin Caldas Novas have a pool?

Best Western Suites Le Jardin Caldas Novas features 4 outdoor pools. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Best Western Suites Le Jardin Caldas Novas have a restaurant?

Best Western Suites Le Jardin Caldas Novas is home to Le Jardin, which features international cuisine.

Does Best Western Suites Le Jardin Caldas Novas have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is Best Western Suites Le Jardin Caldas Novas to downtown Caldas Novas?

Best Western Suites Le Jardin Caldas Novas is 0.5 mi away from Caldas Novas.

Best Western Suites Le Jardin Caldas Novas Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 141 out of 371 reviews
Rating 8 - Good. 143 out of 371 reviews
Rating 6 - Okay. 54 out of 371 reviews
Rating 4 - Poor. 26 out of 371 reviews
Rating 2 - Terrible. 7 out of 371 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL FUNCIONAL
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Staff & service
Location is good ,service was wonderful
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
,
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness
Great if you want social interaction and to be entertained. My wife and I wanted a quite weekend to relax but despite the fotos, pools and tables/seating are one on top of the other, no green areas (Le Jardin is just a name) and lastly constant noise from the speakers setup around the pools: music (depends on your taste), Bingo, even a live presentation. (more speakers and an end to conversation) OK if it was specific times but the whole day!
Stayed 1 night in Mar 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nossa experiência neste hotel foi extremamente decepcionante. Tanto o banheiro quanto o quarto tinham um forte mau cheiro desde a nossa chegada. A cama não tinha cobertor e, quando solicitamos um, nos trouxeram uma manta tão pequena que mal serviria para uma criança. As piscinas estavam sujas e com cheiro de urina. Havia poucos funcionários para atender na área da piscina, e qualquer pedido de comida ou bebida demorava mais de uma hora para ser entregue. Além disso, os funcionários frequentemente nem sabiam qual era o nosso pedido, obrigando-nos a ir atrás para verificar o que havia acontecido. Para piorar, grande parte dos itens do cardápio simplesmente não estava disponível. Outro ponto muito negativo foi que o hotel não aceitava cartões como Apple Card e American Express, algo que não foi informado previamente e causou bastante transtorno. A comida também deixou muito a desejar. O jantar era de baixa qualidade, sem variedade e sem sabor. No café da manhã, a estação de omeletes contava com apenas um funcionário para atender uma fila enorme que chegava a contornar as mesas do restaurante, tornando a espera excessivamente longa. No geral, o hotel é mal administrado, oferece uma estrutura muito inferior ao que anuncia e foi uma grande decepção. Não recomendo.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
As piscinas estavam lotadas, hotel lotado, café da manhã não estava tendo reposição e tinha filas pra entrar Como era alta temporada creio que tinham que contratar mais pessoas da equipe para dar conta da alta demanda As piscinas estavam fedidas, fila para comprar bebida fila para comprar comida, fila para café da manhã, fila para o jantar
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito velho, quarto sujo, ar condicionado pingando. Evitaria e certamente acharia outro lugar melhor na cidade.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Ficamos muito decepcionados pois os atendentes indiferentes conosco,sem paciência e me pareceu com raiva de estar ali trabalhando( falta de treinamento para a equipe)! As piscinas sujas,lugar com azulejos quebrados e mal cuidados ! Tinha muita gente hospedado logo atendimento péssimo! Quarto com ar condicionado pingando a noite,! Esqueceram de nos dar toalhas! Enfim,o único ponto positivo foi a localização e a entrada imponente e muito bonita,mas com certeza nao voltarei
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
O hotel se esforça para prestar um bom serviço, MAS, as instalações precisam de atualização. A cerâmica no piso faz com que o hóspede escute todas as malas e carrinhos pelos corredores. o banheiro vazava água do box inundando o banheiro. O ar condicionado era bem velho e pingou à noite. O bar da piscina não funcionava. Não tem garçom para atendimento na área da piscina, não há opções razoáveis de refeição na área da piscina e nenhuma opção de drinks. Ou seja, pelo preço, é esperado muito mais do que o hotel de fato oferece. O café da manhã é ok, e a jantinha à noite também deixa a desejar.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Incrível tudo quartos , equipe estacionamento. Piscinas quentinhas comida maravulhosa, lugar lindo. Eu sempre vou esse quarto ano... Indico muitoooo
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospedagem muito bom, regime de meia pensão com café da manhã delicioso e opções de jantar muito boas para quem não quer sair do hotel! Recomendo!
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Hotel não tinha opções de bebidas, o pessoal do bar parece que a gente está pedindo favor porque não atende bem. Buffet tanto do café da manhã e do jantar são bem razoáveis
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã excepcional. Piscinas limpas. Quarto muito bom. Uma ressalva para a acústica que é muito falha. Barulho externo incomoda bastante.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
O hotel é bom, porém encontra-se um pouco antiquado. O atendimento é muito precário, sem utilização de comandas, tendo que pagar no ato do consumo.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendimento impecável da equipe! Só precisava de os colchões serem um pouquinho mais macios e o preço um pouquinho melhor.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Ar condicionado nao funcionava e nada foi feito por 2 dias....
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Staff & service
Personal ist sehr zu schätzen
Stayed 9 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bonito e bem localizado, área de lazer com piscinas aquecidas. Estacionamento com manobrista, gratuito e café da manhã bom.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Ar condicionado com defeito, tive que trocar de apartamento e ainda assim não funcionou de forma satisfatória
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel com atendimento impecável, excelente custo benefício. Instalaçoes limpas e organizadas. Funcionários muito educados, comida boa.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adoramos as piscinas, quarto super higienizado e boas camas. A equipe foi muito gentil.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Disliked: Cleanliness
Atendentes nenhum pouco simpáticos, quarto tinha uma touca de banho no box usada, uma meia embaixo da cama, não havia cesto de lixo para resíduos orgânicos, jantar razoável para ruim, enfim não voltaria!
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

N é aquilo tudo q eu imaginei, área de piscina precisa de reforma , as camas são boas , mas o quarto precisa de reforma
Stayed 1 night in Sep 2025