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Pullman Reef Hotel Casino

5.0 star property
Family-friendly 5-star hotel near Cairns Central Shopping Centre

Choose dates to view prices

Photo gallery for Pullman Reef Hotel Casino

Outdoor pool, open 6:30 AM to 10:00 PM, free cabanas, sun loungers
Junior Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board
Deluxe Room, 2 Double Beds (Premium) | Minibar, in-room safe, desk, iron/ironing board
Miscellaneous
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • Parking available

Explore the area

View in a map
35-41 Wharf Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Reef Fleet Terminal
    ‪3 min walk‬
  • Place, Cairns Marlin Marina
    ‪6 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Park View, 1 king bed with single spa bath

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room, Park View, 1 king bed with single spa bath

9.0 out of 10
Wonderful
(4 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior room, 2 King Single Size Beds City Views with Spa Bath

Minibar, in-room safe, desk, iron/ironing board

Superior room, 2 King Single Size Beds City Views with Spa Bath

9.4 out of 10
Exceptional
(13 reviews)
  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior room, 1 King Size Bed, City Views with Spa bath

Superior room, 1 King Size Bed, City Views with Spa bath | Minibar, in-room safe, desk, iron/ironing board

Superior room, 1 King Size Bed, City Views with Spa bath

9.6 out of 10
Exceptional
(56 reviews)
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior King Suite, City Views, 1 king bed with double spa

Junior King Suite, City Views, 1 king bed with double spa | Minibar, in-room safe, desk, iron/ironing board

Junior King Suite, City Views, 1 king bed with double spa

10.0 out of 10
Exceptional
(2 reviews)
  • 581 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Suite, 2 Double size beds with Double Spa Bath

Junior Twin Suite, 2 Double size beds with Double Spa Bath | Minibar, in-room safe, desk, iron/ironing board

Junior Twin Suite, 2 Double size beds with Double Spa Bath

10.0 out of 10
Exceptional
(4 reviews)
  • 581 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Premium)

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds (Premium)

  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

9.4 out of 10
Exceptional
(9 reviews)
  • 388 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King size bed, Pool Views with spa bath

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King size bed, Pool Views with spa bath

8.8 out of 10
Excellent
(5 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Junior King Suite Water Views Double Spa with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Premium Junior King Suite Water Views Double Spa with free self-parking

  • Sleeps 2

View all photos for Deluxe King Room with Pool View and Spa Bath with free self-parking and one drink voucher

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room with Pool View and Spa Bath with free self-parking and one drink voucher

  • Sleeps 2

View all photos for Superior King Room with Spa Bath and City View with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Superior King Room with Spa Bath and City View with free self-parking

  • Sleeps 2

View all photos for Presidential King Suite with Spa Bath with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Presidential King Suite with Spa Bath with free self-parking

  • Sleeps 2

View all photos for Deluxe King Room Park View Single Spa with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room Park View Single Spa with free self-parking

  • Sleeps 2

View all photos for Premium Deluxe King Room Water Views Single Spa with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe King Room Water Views Single Spa with free self-parking

  • Sleeps 2

View all photos for Junior Two Double Suite with Spa Bath with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Junior Two Double Suite with Spa Bath with free self-parking

  • Sleeps 2

View all photos for Junior King Suite With Spa Bath With Free Self-Parking

Minibar, in-room safe, desk, iron/ironing board

Junior King Suite With Spa Bath With Free Self-Parking

  • Sleeps 2

View all photos for Executive King Suite with Plunge Bath with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Executive King Suite with Plunge Bath with free self-parking

  • Sleeps 2

View all photos for Premium Deluxe Twin Room Water Views Single Spa with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe Twin Room Water Views Single Spa with free self-parking

  • Sleeps 2

View all photos for Superior Room with Spa Bath and City View with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Superior Room with Spa Bath and City View with free self-parking

  • Sleeps 2

View all photos for Superior Twin Room with Spa Bath and City View with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room with Spa Bath and City View with free self-parking

  • Sleeps 2

View all photos for Premium Deluxe King Room Water Views Accessible Bathroom with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe King Room Water Views Accessible Bathroom with free self-parking

  • Sleeps 2

About the neighborhood

Cairns

Oceanside stay.At this Cairns Central Business District hotel, you'll be well placed to visit Cairns Esplanade and Reef Fleet Terminal, both within a 5-minute walk. Reef Hotel Casino and Cairns Regional Gallery are also within half a mile (1 km).

What's nearby

  • Cairns Esplanade - 2 min walk - 0.1 miles
  • Reef Fleet Terminal - 3 min walk - 0.2 miles
  • Esplanade Lagoon - 6 min walk - 0.4 miles
  • Cairns Marlin Marina - 6 min walk - 0.4 miles
  • Cairns Central Shopping Centre - 11 min walk - 0.6 miles

Getting around

  • Cairns Station - 16 min walk
  • Cairns Intl. Airport (CNS) - 14 min drive

Restaurants

  • ‪Dundees on the Waterfront - ‬3 min walk
  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪The Chambers - ‬7 min walk
  • ‪Cafe Sunrise - ‬3 min walk
  • ‪Bang & Grind - ‬5 min walk

About this property

Pullman Reef Hotel Casino

Family-friendly 5-star hotel near Cairns Central Shopping Centre
Pullman Reef Hotel Casino offers its guests an outdoor pool, a sauna, and a fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 4080 square feet (379 square meters) and includes a conference center. A casino, a rooftop terrace, and multilingual staff are also featured at the luxury Pullman Reef Hotel Casino. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Cairns hotel.

  • 1 building
  • 128 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 4080 sq ft of conference space
  • 379 sq m of conference space
  • Built in 1996
  • Casino
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Pullman Reef Hotel Casino offers 128 accommodations with iPod docking stations and minibars. Rooms open to balconies. A pillow menu is available. 42-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Outdoor pool, sun loungers

Hilton Cairns

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,004 reviews
$167 nightly
The price is $183
Oct 10 - Oct 11
Total with taxes and fees
Hilton Cairns

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (AUD 12 per night)
  • Valet parking on site (AUD 20 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; AUD 39 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 38 gaming tables
  • 455 slot machines
  • Billiards/pool table
  • Casino (26,566 square feet of space)
  • Evening entertainment
  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch LCD TV with premium digital channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 39 per person
  • Self parking fee: AUD 12.00 per night
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 80 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Pullman Casino Hotel
Pullman Casino Reef Hotel
Pullman Hotel Casino
Pullman Reef
Pullman Reef Casino
Pullman Reef Casino Cairns
Pullman Reef Casino Hotel
Pullman Reef Hotel
Pullman Reef Hotel Casino
Pullman Reef Hotel Casino Cairns
Accor Reef Hotel
Cairns Sofitel
Pullman Reef Hotel Cairns
Sofitel Cairns
Pullman Reef Casino Cairns
Pullman Reef Hotel Casino Hotel
Pullman Reef Hotel Casino Cairns
Pullman Reef Hotel Casino Hotel Cairns

Frequently asked questions

How close is Pullman Reef Hotel Casino to the airport?

Pullman Reef Hotel Casino is 4.3 mi (14-min drive) away from the Cairns Intl. Airport (CNS) airport, the closest popular airport to the property.

How much does it cost to stay at Pullman Reef Hotel Casino?

As of Sep 29, 2025, prices found for a 1-night stay for 2 adults at Pullman Reef Hotel Casino on Oct 13, 2025 start from $207.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pullman Reef Hotel Casino have an airport shuttle?

Airport shuttle services are not available at Pullman Reef Hotel Casino.

How close is Pullman Reef Hotel Casino to the beach?

This hotel is 8 mi (20-min drive) from Holloways Beach and 10.8 mi (24-min drive) from Yorkeys Knob Beach. Don't forget your sunscreen!

Does Pullman Reef Hotel Casino offer free breakfast?

Free breakfast isn’t provided at Pullman Reef Hotel Casino, but cooked-to-order breakfast is offered for a fee of AUD 39 per person. It's available on weekdays from 6:30 AM to 11:30 AM and weekends from 6:30 AM to 11:30 AM.

Is there a casino at Pullman Reef Hotel Casino?

During your stay you can enjoy the 26566 square-foot casino on site, featuring 455 slot machines and 38 gaming tables.

What time is check-in at Pullman Reef Hotel Casino?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Pullman Reef Hotel Casino?

Free parking is not available at this hotel. Self parking is available for AUD 12.00 per night, and valet parking for AUD 20.00 per night.

Does Pullman Reef Hotel Casino have a pool?

Pullman Reef Hotel Casino features an outdoor pool. Guests can enjoy pool access from 6:30 AM to 10:00 PM.

Does Pullman Reef Hotel Casino have a restaurant?

There are 4 onsite restaurants, offering options like Fusion cuisine and light fare.

Does Pullman Reef Hotel Casino have a spa?

There are no spa services available at this hotel.

How close is Pullman Reef Hotel Casino to downtown Cairns?

Pullman Reef Hotel Casino is 0.3 mi away from Cairns.

Pullman Reef Hotel Casino Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 731 out of 1007 reviews
Rating 8 - Good. 219 out of 1007 reviews
Rating 6 - Okay. 41 out of 1007 reviews
Rating 4 - Poor. 9 out of 1007 reviews
Rating 2 - Terrible. 7 out of 1007 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walking distance to bars and restaurants

Great stay
Stayed 1 night in Jun 2025

10/10 Excellent

JOHN

Stayed 1 night in Jun 2025

10/10 Excellent

Uwe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed there before and liked it
Stayed 5 nights in Jun 2025

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax an unwind in comfort with everything close that one could ask for
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in May 2025

8/10 Good

Koneferenisi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Vladimir

Stayed 5 nights in Jun 2025

10/10 Excellent

sharon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view from our room was great and all the staff were very friendly!! Would definitely recommend staying here.
Stayed 5 nights in May 2025

6/10 Okay

Shraddha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean & very comfortable with spacious room & hallways. Lovely pool & a gym, a very good cafe for breakfast (lots of nearby options too) and a central, walkable location. Saturday night noise from nearby venue stopped promptly at 10pm.
Stayed 3 nights in May 2025

10/10 Excellent

Monique

Liked: Cleanliness, amenities, property conditions & facilities
Such a consistently great location to stay - beautiful room upgraded to garden view room with balcony - perfect
Stayed 1 night in May 2025

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in May 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Surprised by the Poor Quality

Room was outdated. Carpet seemed worn out. It seemed like I was sneezing whenever I was in the room. Water bottles were not being replaced daily, so we would always have to beg for water. I'm very disappointed by the poor quality of the room.
Stayed 3 nights in May 2025

10/10 Excellent

Bradford, Redmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Some age but will maintained and upgraded. Staff was phenomenal!
Stayed 2 nights in May 2025

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it's proximity to the waterfront and wonderful restaurants nearby.....all very walkable. Also easy access to downtown Cairns and all the shops it offers. It was a great combination of quiet but access to a fun casino for a change of pace!
Stayed 5 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Daniel, Camarillo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive and made our visit quite comfortable. The amenities they offer including breakfast, a casino, bands, exercise room/pool, refrigerator, etc. made us happy with our choice. If I return to Cairns, I would stay at this hotel again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lachlan

Liked: Cleanliness, staff & service, property conditions & facilities
This was my second time staying at the Pullman Reef Hotel Casino and it didn’t disappoint. Very lovely and welcoming staff. The room was spacious and very clean and well maintained. It’s walkable to the main part of Cairns City and the lagoon. The casino is down the other end of the building so if it’s not your cup of tea, then you wouldn’t even know it’s there. I’ll be staying here again!
Stayed 4 nights in Apr 2025

10/10 Excellent

Cindy Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed in, the staff were amazing. The view from our room was breathtaking over the Trinity Inlet and the spa bath was a real treat. We received gaming credits for the casino every day which we enjoyed using and even came out ahead with. Will definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa A

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025