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Crystalbrook Riley

5.0 star property
5-star luxury hotel near Cairns Esplanade

Choose dates to view prices

Photo gallery for Crystalbrook Riley

Resort Suite | Premium bedding, in-room safe, desk, blackout drapes
2 bars/lounges, rooftop bar
Balcony
Panoramic Bath | Premium bedding, in-room safe, desk, blackout drapes
2 bars/lounges, rooftop bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
131-141 Esplanade, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Esplanade Lagoon
    ‪8 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪11 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Resort King

Premium bedding, in-room safe, desk, blackout drapes

Resort King

9.4 out of 10
Exceptional
(19 reviews)
  • Resort view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Urban King

Premium bedding, in-room safe, desk, blackout drapes

Urban King

8.6 out of 10
Excellent
(33 reviews)
  • City view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, in-room safe, desk, blackout drapes

Urban Twin

9.8 out of 10
Exceptional
(17 reviews)
  • City view
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Resort Twin

Premium bedding, in-room safe, desk, blackout drapes

Resort Twin

8.4 out of 10
Very good
(6 reviews)
  • Resort view
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Sea King

View from room

Sea King

9.6 out of 10
Exceptional
(21 reviews)
  • Sea view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Sea

Panoramic Sea | Premium bedding, in-room safe, desk, blackout drapes

Panoramic Sea

9.2 out of 10
Wonderful
(20 reviews)
  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Sea View

View from room

Family Room, Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 689 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room - Urban View

Premium bedding, in-room safe, desk, blackout drapes

Family Room - Urban View

  • City view
  • 689 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room (Resort View)

Premium bedding, in-room safe, desk, blackout drapes

Family Room (Resort View)

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 689 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Urban Panoramic

Urban Panoramic | Premium bedding, in-room safe, desk, blackout drapes

Urban Panoramic

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Bath

Panoramic Bath | Premium bedding, in-room safe, desk, blackout drapes

Panoramic Bath

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Suite

Resort Suite | Premium bedding, in-room safe, desk, blackout drapes

Resort Suite

  • Resort view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sea Suite

Premium bedding, in-room safe, desk, blackout drapes

Sea Suite

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite

Premium bedding, in-room safe, desk, blackout drapes

Urban Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort Double Double

Resort Double Double | Premium bedding, in-room safe, desk, blackout drapes

Resort Double Double

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Riley Suite

Riley Suite | Premium bedding, in-room safe, desk, blackout drapes

Riley Suite

  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

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About the neighborhood

Cairns

Oceanside stay.With a stay at this Cairns Central Business District hotel, you'll be steps from Muddy's Playground and St Monica's Cathedral. Cairns Esplanade and Bulmba-ja Arts Centre are also within half a mile (1 km).

What's nearby

  • Cairns Esplanade - 1 min walk - 0.1 miles
  • Cairns Night Markets - 8 min walk - 0.5 miles
  • Esplanade Lagoon - 8 min walk - 0.5 miles
  • Cairns Central Shopping Centre - 11 min walk - 0.6 miles
  • Cairns Marlin Marina - 11 min walk - 0.6 miles

Getting around

  • Cairns Station - 19 min walk
  • Cairns Intl. Airport (CNS) - 10 min drive

Restaurants

  • ‪Muddy's Cafe - ‬4 min walk
  • ‪Atrium - ‬3 min walk
  • ‪Villa Romana - ‬6 min walk
  • ‪La Pizza - ‬6 min walk
  • ‪Cc’s Bar And Grill - ‬6 min walk

About this property

Crystalbrook Riley

5-star luxury hotel near Cairns Esplanade
Crystalbrook Riley offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

There are 6 meeting rooms available. Spa services, tour/ticket assistance, and a garden are also featured at the luxury Crystalbrook Riley. For a fee, parking is available.

This 5-star Cairns hotel is smoke free.

  • 311 guestrooms or units
  • 7 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 2018
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
Crystalbrook Riley offers 311 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with digital channels, first-run movies, and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments.

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Property amenities

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: AUD 42 for adults and AUD 21 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 55-inch flat-screen TV with digital channels
  • First-run movies
  • iPod dock
  • Netflix

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 42 for adults and AUD 21 for children
  • Self parking fee: AUD 20.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7 AM to 9 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riley Crystalbrook Collection Resort Cairns
Riley Crystalbrook Collection Resort
Riley Crystalbrook Collection Cairns
Riley Crystalbrook Collection
Riley a Crystalbrook Collection Resort
Crystalbrook Riley Hotel
Crystalbrook Riley Cairns
Crystalbrook Riley Hotel Cairns
Riley a Crystalbrook Collection Resort

Frequently asked questions

How close is Crystalbrook Riley to the airport?

Crystalbrook Riley is 3.7 mi (10-min drive) away from the Cairns Intl. Airport (CNS) airport, the closest popular airport to the property.

How much does it cost to stay at Crystalbrook Riley?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Crystalbrook Riley on Apr 2, 2026 start from $176, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crystalbrook Riley have an airport shuttle?

Airport shuttle services are not available at Crystalbrook Riley.

How close is Crystalbrook Riley to the beach?

This hotel is 14 mi (27-min drive) from Palm Cove Beach and 7.4 mi (15-min drive) from Holloways Beach. Don't forget your sunscreen!

Does Crystalbrook Riley offer free breakfast?

Free breakfast isn’t provided at Crystalbrook Riley, but full breakfast is offered for a fee of AUD 42 for adults and AUD 21 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Crystalbrook Riley?

No, there is no casino at this hotel, but Reef Hotel Casino (13-min walk) and Cazalys Cairns (5-min drive) are nearby.

What time is check-in at Crystalbrook Riley?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Crystalbrook Riley?

Free parking is not available at this hotel. Self parking is available for AUD 20.00 per day.

Does Crystalbrook Riley have a pool?

Crystalbrook Riley features an outdoor pool. Guests can enjoy pool access from 7 AM to 9 PM.

Does Crystalbrook Riley have a restaurant?

Crystalbrook Riley is home to Paper Crane, which features Asian cuisine, ocean views, and a poolside location.

Does Crystalbrook Riley have a spa?

This hotel has a spa, which features facials, body scrubs, and body treatments.

How close is Crystalbrook Riley to downtown Cairns?

Crystalbrook Riley is 0.5 mi away from Tropical North Waterfront.

Crystalbrook Riley Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1010 reviews
Rating 8 - Good. 184 out of 1010 reviews
Rating 6 - Okay. 70 out of 1010 reviews
Rating 4 - Poor. 27 out of 1010 reviews
Rating 2 - Terrible. 12 out of 1010 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Alessandro, LEXINGTON

Stayed 2 nights in Dec 2025

6/10 Okay

Ryan

Stayed 1 night in Dec 2025

10/10 Excellent

Syed

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Would stay there again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rahil

Stayed 4 nights in Dec 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for our stay in hospital
Stayed 2 nights in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
The hotel was very comfortable, clean and airy. The staff was extremely helpful with directions and helping us make plans. The location was excellent for all activities and dining.
Stayed 3 nights in Nov 2025

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were most helpful and polite. Would have liked our own outside space .
Stayed 2 nights in Nov 2025

10/10 Excellent

Ronan Mac

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful and calm vibe in the hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Location. Amenities. Pool.
Stayed 3 nights in Nov 2025

8/10 Good

malcolm

Liked: Cleanliness, amenities
Overall good.
Stayed 3 nights in Nov 2025

8/10 Good

Keira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeremy

Stayed 1 night in Nov 2025

10/10 Excellent

Mariann

Stayed 1 night in Nov 2025

10/10 Excellent

HUW

Liked: Cleanliness, staff & service, amenities
Heather was outstanding.
Stayed 1 night in Oct 2025

4/10 Poor

Felicity

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The manager was very very helpful and upgraded me. Firstly the room was not up to standard. It looked nothing like the photo. It had a view of a very large canopy and a dead bird. This is not what I expected but the upgrade to a much better room was very much appreciated. This was done by the manager and the booking of the terrible room was by what if so this company what was not helpful but Crystal Brook Hotel was.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First room was 106 very dissapointed stuck at side of building no view should ba a transit room, once i mentioned it we were up graded straight away to pool view room and lovely balcony. Very impressed with this. All staff were wonderful n attentive. Will definately come again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Location was wonderful
Stayed 3 nights in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Wonderful stay ( for the second time!) Quick and friendly check in with an unexpected upgrade! Spacious and clean room with tub and balcony with ocean view. Great pool to laze around , had a cocktail and bite of lunch. Bliss!
Stayed 1 night in Nov 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities
The staff was great and the property was beautiful!
Stayed 3 nights in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Nov 2025

10/10 Excellent

Jooyun Oh

Liked: Cleanliness, amenities, property conditions & facilities
I happily give 5 stars for the overall convenient and scenic location, lovely facilities, helpful staff and chic eateries. On the "needs improvement" was the musty smell of the room (great ocean view!) and inconsistent cleaning crew. eg, sometimes the used tea bag/towels/pillows were replaced and sometimes not. (I'm all for eco-housekeeping, but expect it to be consistent.)
Stayed 3 nights in Nov 2025

10/10 Excellent

Moon Sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very relax and staffs are friendly. Everything is near by and easy to walk around. Highly recommend to stay here.
Stayed 2 nights in Nov 2025

10/10 Excellent

Matilda

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 2 nights in Nov 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities
The resort is beautiful. We had adjoining rooms and both rooms had problems with the air conditioning that did not get rectified until the last evening of our stay. The staff was very prompt and courteous.
Stayed 3 nights in Nov 2025