6/10 Aceptable
Kona S., Langley, Canada
24 abr. 2026
Le gustó: Limpieza
Case Sandy is a beautiful old school Mexican home but it has some issues. Some of these include: exposed electrical wiring in the living room area; inadequate cooling throughout the home with the exception of the BRs; multiple items that need repair or replacement such as screens, living room couch, Master BR shower “C” tap, etc. We have stayed at many vacation rentals in the past and we are aware that we shouldn’t expect back home residential standards in Mexico. We are ok with this. However, Casa Sandy needs more than the normal level of TLC required in rentals elsewhere. On the plus side Casa Sandy is close to a large grocery store, good restaurants, and beautiful beaches.Our biggest problems relate to Casa Sandy’s property management company. Some issues include that on check in day we were supposed to meet to with a “designated host” based on messages they had sent. No host arrived or contacted us to tell us that this wasn’t going to happen. We eventually let ourselves in after the 3:00 pm checkin time and found a cleaning lady inside cleaning. She was polite and told us the host was late but was coming to see us. She left 30 minutes later but no host ever arrived. A load of wet laundry was left in the dryer which we dealt with. No explanation was given for these things. On departure day they also charged us extra to leave 1 hour late. No leeway was given. Unimpressed. In sum Casa Sandy has tons of potential but it is unlikely that we would go back.
Kona S.
Se hospedó 8 noches en abril de 2026