In shopping district.You'll find Megamall Shopping Center and Parque del Agua within a 15-minute walk of this Bucaramanga hotel. San Pio Park and Canaveral Mall are also within 2 miles (3 km).
What's nearby
Megamall Shopping Center - 8 min walk - 0.5 miles
Canaveral Mall - 11 min walk - 0.6 miles
Alfonso Lopez Stadium - 2 min drive - 1.6 miles
Universidad Industrial de Santander - 2 min drive - 1.6 miles
Cacique Shopping Mall - 3 min drive - 2.0 miles
Getting around
Bucaramanga (BGA-Palonegro Intl.) - 50 min drive
Restaurants
La Cocina De La Abuela - 1 min walk
El Viejo Chiflas - 2 min walk
Tastyzón Los Tejaditos - 2 min walk
Restaurante Tony - 3 min walk
Super Concha - 3 min walk
About this property
Hotel Chicamocha
Family-friendly 4-star hotel near Panachi
Hotel Chicamocha offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour health club, and a sauna. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.
A business center and meeting rooms are available. A children's pool, spa services, and an arcade/game room are also featured at the family-friendly Hotel Chicamocha. An airport shuttle (available on request) and an area shuttle are available for a fee.
This 4-star Bucaramanga hotel is smoke free.
160 guestrooms or units
10 levels
2 buildings
3 dining venues
3 bars or lounges
2 coffee shops
Meeting rooms
Built in 1982
English breakfast (free)
Deli
Umbrellas for the pool
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Pool or billiards table
Gift shop
Beauty salon
Television in lobby
Bellhop
Elevator
No smoking on site
Lockers available
Hotel Chicamocha offers 160 air-conditioned accommodations with minibars and safes. 50-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.
This Bucaramanga hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
The onsite spa has couples treatment room(s). Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
Available in all rooms: Free WiFi; wired internet (COP 70,000 per day)
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Roundtrip airport shuttle (surcharge) from 8:00 AM to 8:00 PM on request
Area shuttle (surcharge)
Onsite parking available only on request
Limited onsite parking
Wheelchair-accessible parking available
Food and drink
Free English breakfast available daily 6:00 AM to 9:30 AM
2 coffee shops/cafes
3 bars/lounges
3 restaurants
Snack bar/deli
Things to do
2 outdoor pools
24-hour health club
24-hour pool access
Arcade/game room
Billiards/pool table
Children's pool
Full-service spa
Playground
Sauna
Steam room
TV in common areas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
5 steps to reach entrance
Accessible airport shuttle
Elevator (32 inch wide door)
Front entrance ramp
Handrails in stairways
Pool access ramp on site
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-width doorways
Wheelchairs on site
Room amenities
Entertainment
50-inch LCD TV with cable channels
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Food and drink
Limited room service
Minibar
More
Air conditioning
Free local calls
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Check-out
Check-out before 1 PM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: COP 80000 per pet, per day, plus a deposit of COP 150000 per stay
Only dogs and cats are allowed
Maximum 2 (weight limit: 22 lbs per pet)
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! One child 3 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: COP 9.00 per night
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wired internet: COP 70000 per day (rates may vary)
Airport shuttle fee: COP 45000 per vehicle (one-way, maximum occupancy 3)
Airport shuttle fee per child: COP 1
Pet deposit: COP 150000 per stay
Pet fee: COP 80000 per pet, per day
Service animals are exempt from fees
Facilities fee: COP 9450 per person, per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, and cash.
We should mention
Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
This hotel caters to LGBTQ+ guests.
Pool access is available 24-hours a day.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Chicamocha Bucaramanga
Hotel Chicamocha by Sercotel
Hotel Chicamocha Bucaramanga
Hotel Chicamocha Hotel
Hotel Chicamocha Bucaramanga
Hotel Chicamocha Hotel Bucaramanga
Frequently asked questions
How close is Hotel Chicamocha to the airport?
Hotel Chicamocha is 12.7 mi (50-min drive) away from the Bucaramanga (BGA-Palonegro Intl.) airport, the closest popular airport to the property.
Does Hotel Chicamocha have an airport shuttle?
Hotel Chicamocha offers an airport shuttle from 8:00 AM to 8:00 PM, on request, for a charge of COP 45000. per vehicle, one-way.
Does Hotel Chicamocha offer free breakfast?
Hotel Chicamocha offers free English breakfast every day from 6:00 AM to 9:30 AM.
Is there a casino at Hotel Chicamocha?
No, there is no casino at this hotel.
What time is check-in at Hotel Chicamocha?
Check-in start time: 3 PM; Check-in end time: anytime.
Is there free parking at Hotel Chicamocha?
Free parking is not available at this hotel.
Does Hotel Chicamocha have a pool?
Hotel Chicamocha features 2 outdoor pools and a children's pool. Guests can enjoy 24-hour pool access.
Does Hotel Chicamocha have a restaurant?
Hotel Chicamocha is home to Piscina, which features international cuisine.
Does Hotel Chicamocha have a spa?
This hotel has a spa, which features facials, mani/pedis, and body scrubs.
How close is Hotel Chicamocha to downtown Bucaramanga?