8/10 Bueno
Dave D.
1 jul. 2025
No le gustó: Limpieza
Disappointing arrival
There were difficulties with entering the garage because we had not received the proper code for that purpose, allegedly texted by Twilla the morning of our arrival. Once in the condo, the interior and balcony were covered in dust or pollen. There were also crumbs on counters and tables, cigarette butts in the ash can (no smoking was allowed), no firestarter, and the balcony furniture was unusable because it was filthy. Once I contacted Sherif at vrbo customer service, and he was able to confererence in Twilla, a housecleaner arrived within an hour and Sindy did an excellent job of getting the condo and balcony in occupiable condition. We were also awakened at 12:30am the first night by chirping of the smoke/CO2 alarm because the battery was dying.After that first evening, contact with Twilla was good. There were also no blackout shades in the bedroom, despite having an east-facing ( sunrise) window. A handyman, Dan, arrived soon after I contacted Twilla about the battery and us being awakened about 5:30 am by the bright rising sun. He replaced the battery and later fashioned a temporary blackout shade that was acceptable. The view from the condo was outstanding and the visit was as expected after the initial problems were resolved.
Dave D.
Se hospedó 3 noches en junio de 2025