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URH Palacio de Oriol Hotel

Property class: 4
4-star hotel near Port of Bilbao

Choose dates to view prices

Photo gallery for URH Palacio de Oriol Hotel

A rooftop terrace with outdoor seating and a view of the cityscape, including a tower and buildings.
A grand, historic building with a prominent entrance, a well-maintained lawn, and a clear pathway leading to the main entrance.
A spacious lobby with a modern staircase, a large abstract painting, and a seating area with a unique hanging chair and sofas.
A stone pathway leading to a large, historic building with a symmetrical facade and multiple towers.
A dining area with tables set for a meal, overlooking a coastal view.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Avenida Cristobal Murrieta, 27, Santurtzi, Bilboaldea, 48980
  • Place, Estuary of Bilbao
    ‪1 min walk‬
  • Place, Vizcaya Bridge
    ‪9 min walk‬
  • Place, Playa de las Arenas
    ‪5 min drive‬
  • Airport, Bilbao (BIO)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Double Room

7.4 out of 10
Good
(16 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

A hotel room with a large bed, two armchairs, a small table, and a window with curtains.

Superior Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room, Terrace

A terrace with a table and chairs, overlooking a cityscape with buildings and a park.

Premium Room, Terrace

7.0 out of 10
Good
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Ocean View

A hotel room with a large bed, a desk, a television, and a view of a cityscape through large windows.

Junior Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

A hotel room with a bed, a nightstand, a framed botanical illustration, a door, and a small table with a lamp.

Single Room

  • 205 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Santurtzi

Seaside stay .Your stay at this Santurtzi hotel places you within a 10-minute walk of Estuary of Bilbao and Bay of Biscay. Also, Vizcaya Bridge is within half a mile (1 km) and Playa de las Arenas is within 2 miles (3 km).

What's nearby

  • Estuary of Bilbao - 1 min walk - 0.0 miles
  • Paseo de Perros Portugalete - 3 min walk - 0.2 miles
  • Virgen del Carmen - 8 min walk - 0.5 miles
  • Vizcaya Bridge - 9 min walk - 0.5 miles
  • Playa de las Arenas - 5 min drive - 0.5 miles

Getting around

  • Santurtzi Penota Station - 5 min walk
  • Penota Station - 6 min walk
  • Bilbao Airport (BIO) - 23 min drive

Restaurants

  • ‪Bar Lolo - ‬6 min walk
  • ‪Batzoki Santurtzi - ‬4 min walk
  • ‪Restaurant El Palacio - ‬1 min walk
  • ‪Antxeta - ‬8 min walk
  • ‪Restaurante Nauticos - ‬6 min walk

About this property

URH Palacio de Oriol Hotel

4-star hotel near Port of Bilbao
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A library, a terrace, and a vending machine are also featured at the business-friendly URH Palacio de Oriol Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Santurtzi hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
URH Palacio de Oriol Hotel offers 88 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per night)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • Playground
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 3 to March 31:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 19 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

URH Palacio Oriol Hotel Santurtzi
URH Palacio Oriol Hotel
URH Palacio Oriol Santurtzi
URH Palacio Oriol
Nh Hotels Santurtzi
Nh Hotel Santurtzi
Urh Palacio De Oriol
URH Palacio de Oriol Hotel Hotel
URH Palacio de Oriol Hotel Santurtzi
URH Palacio de Oriol Hotel Hotel Santurtzi

Frequently asked questions

How close is URH Palacio de Oriol Hotel to the airport?

URH Palacio de Oriol Hotel is 14.5 mi (23-min drive) away from the Bilbao Airport (BIO) airport, the closest popular airport to the property.

How much does it cost to stay at URH Palacio de Oriol Hotel?

As of Oct 15, 2026, prices found for a 1-night stay for 2 adults at URH Palacio de Oriol Hotel on Nov 8, 2026 start from $75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does URH Palacio de Oriol Hotel have an airport shuttle?

Airport shuttle services are not available at URH Palacio de Oriol Hotel.

How close is URH Palacio de Oriol Hotel to the beach?

This hotel is 1.1 mi (10-min drive) from Playa de las Arenas and 6.3 mi (14-min drive) from Cala del Vivero. Don't forget your sunscreen!

Does URH Palacio de Oriol Hotel offer free breakfast?

Free breakfast isn’t provided at URH Palacio de Oriol Hotel, but buffet breakfast is offered for a fee of EUR 18 per person. It's available on weekdays from 7:00 AM to 10:30 AM and weekends from 8:00 AM to 10:30 AM.

Is there a casino at URH Palacio de Oriol Hotel?

No, there is no casino at this hotel, but Gran Casino Bilbao (18-min drive) is nearby.

What time is check-in at URH Palacio de Oriol Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at URH Palacio de Oriol Hotel?

Free parking is not available at this hotel. Self parking is available for EUR 19 per night.

Does URH Palacio de Oriol Hotel have a pool?

URH Palacio de Oriol Hotel does not have a pool.

Does URH Palacio de Oriol Hotel have a restaurant?

URH Palacio de Oriol Hotel is home to El Palacio, which features Spanish cuisine. The dining venue(s) will be closed seasonally each year from November 3 to March 31.

Does URH Palacio de Oriol Hotel have a spa?

There are no spa services available at this hotel.

How close is URH Palacio de Oriol Hotel to downtown Santurtzi?

URH Palacio de Oriol Hotel is 0.5 mi away from Santurtzi.

URH Palacio de Oriol Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 188 out of 507 reviews
Rating 8 - Good. 174 out of 507 reviews
Rating 6 - Okay. 73 out of 507 reviews
Rating 4 - Poor. 45 out of 507 reviews
Rating 2 - Terrible. 27 out of 507 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is well located. It’s very tired, furniture in the room badly marked and needs refurbished. No food available during the day.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great location and pet friendly
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel ever. They’re very unhelpful and room is where slaves used to live in…. I would not stay here ever again specially if you’re an American be careful when traveling to Spain
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Hotel staff was very helpful and friendly. Hotel breakfast was good many choices.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Lovely stay, thank you all — helpful.and friendly staff
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, stayed overnight before a ferry the next day. The hotel is a little tired, but it us clean, great breakfast, close to the centre of the city and free parking. Would use again
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent- 10 minute walk from the metro.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, helpful staff very good value for money. Ideal if you are using the Bilbao ferry terminal
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay at ferry port

Excellent hotel lovely location and great service. Car parking a bit tight but very secure Have stayed here before and will do again
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Amenities
Second time we’ve enjoyed Palacio Oriol for an extended stay. We recommend it to our friends! Comfortable, has everything we need, good breakfast, Beautiful view! Excellent location. Good price too.
Stayed 7 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although away from central Bilbao, it was an excellent hotel with character, in a nice populated neighborhood. The fact that they accept pets and their parking garage were significant benefits for us.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for your money.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness
Not a 4-star hotel, room was fine but lots of noise from the train just outside the window. Breakfast is pretty good. Check-in took ages to do.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a basic room, which is ok for our night stop over. Always clean and very comfortable, with great views over the estuary. We have used this hotel twice a year for several years with no complaints. On our last trip we found slight damp in the corners of the wall behind the large window curtains. We were immediately upgraded to a better room. No fuss. No blame. ( first time ever we have found a fault). All the staff (including cleaners) have always been Polite. Friendly and very professional every time we have stayed at the hotel. Evening meals are well prepared and very tasty. Well presented and hot. Our waiter was fantastic. Chatty and could not do enough to make our meal time memorable. Breakfast buffet is very well presented, both for continental style meals and English breakfast and there is lots of it. We have the same staff member (when we visit twice a year), who puts in a lot of effort to make sure we enjoy our meals there. What is also good is that the hotel is on the estuary with great views, and is literally a very easy 5 minutes drive to the main port. well worth a visit.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definite Jewel in the Basque crown

The Palacio was absolutely superb in so many aspects, great location, superb staff and welcome, magnificent appearance and brilliant food (dinner & breakfast). The room was stunning, so much space and a great outlook. Defo on the return bucket list
Hotel
The hotel
The hotel
The hotel
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Good enough for a stopover night

An important points to be mentioned on the booking side: Some rooms face the noisy train station. No kettle in the rooms and the hallways need some smell management.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Beautiful building.

This hotel was recommended to us as a luxury hotel. The Hotel sits in a great position within Bilbao & has great views. A quick & easy drive to the ferry port. We were disappointed to find that although the hotel is a beautiful building the interior is very modern. Bedroom comfortable. Restaurant very stark especially when eating alone. Food enjoyable.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very conveniently located for ferries from Bilbao . The building is in need of a little updating . Staff were all,very good . Food ok but nothing special particularly breakfast . Dog friendly which was important to us . Would certainly stay again
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel at a fair price for great service

Stayed before. That’s why we chose again this same hotel. Hotel staff are so welcoming and helpful. Evening meal and breakfast was very good and the voice was excellent. Will be booking with this same hotel on our next trip in October.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Everything ok. No restaurt or terrace because the staffs day off. 20 minutes driving from the city center. Would recommend it.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super!

Excellent, really nice. Staff super profesional, I think Raul was his name. Super!
Stayed 18 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The location of this hotel is very good and convenient for getting around the city. However, the room was a bit small. My main concern was the air conditioning. During our stay, the weather was very hot, but the air conditioning in our room was very weak and did not cool the room properly. We reported this to the reception, but were told that the system was less effective because many guests were using it at the same time. Unfortunately, the issue was not resolved, and we felt quite uncomfortable during the nights because of the heat. One of the reasons I chose this hotel was because I expected reliable air conditioning, so this was particularly disappointing. Considering the price we paid, I expected a more comfortable experience. In addition, the hair dryer provided in the room was not clean. While the location is a strong point, the poor air conditioning significantly affected our stay.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty hotel

Insects and dirty air.
Stayed 8 nights in Sep 2025